“Its wonderful stay in Roy Hotel. the sea view its amazing from the room. High quality service and very good place in the downtown. There is Hainan local food for breakfast and also has a very good coffee shop at lobby.
I will come back here next time. Best choose in Sanya Tianya town!”
“Fast and easy check in and check out.
Rooms are excellent, clean and comfortable, enough space for luggage, clothes, playing table games with kids, etc.
Nice balcony to relax. We had sea view rooms. I really liked the rooms and service.
Breakfast is nice, a lot of choice.
There is a very good man at taxi/car reception - he speaks English and is very helpful, advising and calling for taxi, checking working hours at destination, wherever you may want to go, etc. Thanks to him.
Comfortable beach area. Pool is nice. And we had not problems to find a free sunbed by the pool or on the beach.
Area is green around the hotel and nice.
During our stay a powerful cyclone came for 2 days, looked like it was the highest grade over the last 10s of years or so.
But the hotel and personnel did all their best for us to stay in comfort. And during the next 2 days cleaned up the pool, and hotel area almost in full. Though for the city it was obviously to take a month or more to make things in order. All finally was good, the storm was during the night mostly and we stayed safe in the rooms.
My final conclusion is that it was right decision to choose Marriott here.”
“Spotless clean, spacious rooms, an amazing breakfast selection, a beautiful garden area, and a calm private beach right in front of the hotel. The swimming pool is large and there’s always enough space for everyone.
The staff are true professionals: they speak English, use translators when needed, everything is clear, polite, and with a smile. I was even given complimentary breakfasts and a discount voucher for the SPA — such a lovely touch!
Hyatt Regency means stability, safety, and comfort. The atmosphere is so friendly and truly “foreigner-friendly” that I felt completely at home.
💙 I didn’t want to leave. This place is magical, and I will definitely come back!”
“Mr Sims acknowledged our request to upgrade our room as we were family of 4. He ensured our request were met as we celebrated our Anniversary and My Birthday at the hotel by decorating our room and Sending Yummy Cakes & made me Feel so special Kinds Enjoyed at the hotel as it offered 3 Huge Pools , the Infinite Pool experience was Just Amazing !!! Breakfast was Exceptional and Service Level was always 1 notch up compared to any other hotel in China. Overall we had An Amazing Family Time … we would highly recomend to Stay at 1 HOTEL.”
“Very Convenient area,close downtown and airport but also this hotel at seaside. It can see sunset from the room. Very good for family choose, my son like the swimming pool very much! And service also very good.”
“The service was top-notch! The staff was always ready to help with anything. The place was clean, safe, and technologically advanced. On the last day of our stay, we were very pleased to receive a letter from the team with pleasant wishes! Creative! Fresh! Great job! I recommend it!”
“А truly wonderful hotel staff member Klack Cao – friendly, polite, cheerful, tactful, and always professional. He speaks English very well, making every conversation pleasant and easy. The hotel is comfortable, convenient, beautifully designed, and creates a warm, welcoming atmosphere where guests feel at home”
“The hotel is clean well equipped with all amenities. The staff were friendly and very helpful. I loved the Seaview room it had the best view of the river and city.”
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