Opiniones del Sedra Arjaan by Rotana 4 estrellas

Dear Carlos, Thank you so much for taking the time to share your wonderful experience with us! We are delighted to hear that you enjoyed your stay at our hotel, our excellent location and found the price to be reasonable. We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in making your stay enjoyable. We hope to have the pleasure of welcoming you back soon for another memorable stay with us! Warm regards, Erik Guluta Cluster General Manager

Dear Carlos, Thank you so much for taking the time to share your wonderful experience with us! We are delighted to hear that you enjoyed your stay at our hotel, our excellent location and found the price to be reasonable. We strive to … Mostrar más

Dear Mr. Jose, Thank you so much for taking the time to share your wonderful experience with us! We are delighted to hear that you enjoyed your stay at our hotel and found everything to be very good. We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in making your stay enjoyable. We hope to have the pleasure of welcoming you back soon for another memorable stay with us! Warm regards, Erik Guluta Cluster General Manager

Dear Mr. Jose, Thank you so much for taking the time to share your wonderful experience with us! We are delighted to hear that you enjoyed your stay at our hotel and found everything to be very good. We strive to provide exceptional serv… Mostrar más

Dear Ms. Marian, Thank you for taking the time to share your experience with us. We greatly appreciate your kind words about our friendly and helpful staff, as well as your positive remarks about our location and the view. We're glad to have been able to surpass your expectations in this aspect. However, we are truly sorry to hear about the noise disturbance you experienced during your stay. Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your understanding and are glad we were able to address the situation by providing an alternative apartment. We hope to have the pleasure of welcoming you back soon for an improved experience. Best regards, Erik Guluta Cluster General Manager

Dear Ms. Marian, Thank you for taking the time to share your experience with us. We greatly appreciate your kind words about our friendly and helpful staff, as well as your positive remarks about our location and the view. We're glad to h… Mostrar más

Dear Mr. Alenjandro, Thank you so much for taking the time to share your wonderful experience with us! We are delighted to hear that you enjoyed your stay at our hotel. Your kind words about the cleanliness of everything in our property mean a lot to us and will surely be shared with the entire team. We strive to provide exceptional service and create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in making your stay enjoyable. We hope to have the pleasure of welcoming you back soon for another memorable stay with us! Warm regards, Erik Guluta Cluster General Manager

Dear Mr. Alenjandro, Thank you so much for taking the time to share your wonderful experience with us! We are delighted to hear that you enjoyed your stay at our hotel. Your kind words about the cleanliness of everything in our property … Mostrar más

Dear Ms. Julia, Thank you for taking time sharing your feedback with us. We are delighted to hear that you enjoyed our location and convenient for your needs. However, we apologize for the inconvenience caused by the noisy fridge and construction works. Rest assured, we're addressing these issues promptly to ensure a more comfortable stay for our guests in the future. We appreciate your understanding and hope to welcome you back soon for an improved experience. Best regards, Erik Guluta Cluster General Manager

Dear Ms. Julia, Thank you for taking time sharing your feedback with us. We are delighted to hear that you enjoyed our location and convenient for your needs. However, we apologize for the inconvenience caused by the noisy fridge and cons… Mostrar más

Dear Ms. Ana, Thank you for sharing your feedback with us! We are overjoyed to read your kind words and learn about your spectacular stay. It's wonderful to hear that you found the view impressive and that the comfort of the apartment added to your overall experience. Providing a cozy and enjoyable atmosphere is always our goal, and we're thrilled that we succeeded during your stay. Thank you for choosing us, and we look forward to welcoming you back in the future. Best Regards, Erik Guluta Cluster General Manager

Dear Ms. Ana, Thank you for sharing your feedback with us! We are overjoyed to read your kind words and learn about your spectacular stay. It's wonderful to hear that you found the view impressive and that the comfort of the apartmen… Mostrar más

Dear Mr. Julian, Thank you for taking the time to provide us with your valuable feedback. We apologize for the inconvenience you experienced with the air conditioning in your room. Ensuring our guests have a comfortable stay is our top priority, and we regret that we fell short in this aspect. We truly appreciate you bringing this matter to our attention, as it allows us to continuously improve the quality of our services. We understand how frustrating this must have been for you, and we apologize for any discomfort it may have caused during your stay. Thank you once again for choosing our hotel. We hope to have the opportunity to welcome you back and provide you with the superior service you deserve. Warm regards, Erik Guluta Cluster General Manager

Dear Mr. Julian, Thank you for taking the time to provide us with your valuable feedback. We apologize for the inconvenience you experienced with the air conditioning in your room. Ensuring our guests have a comfortable stay is our top p… Mostrar más

Dear Mr. Adrian, Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at our hotel. We deeply apologize for any inconvenience you experienced during your time with us. We are truly sorry to hear that the air conditioning in your room did not meet your expectations. Your comfort is of utmost importance to us, and we will make sure to address this issue promptly to ensure that it is resolved for future guests. Additionally, we apologize for the inconvenience caused by the shower drain being covered with dirt. This is certainly not the level of cleanliness and attention to detail that we strive to provide, and we assure you that we will take immediate action to rectify this situation. Please accept our sincerest apologies once again for any inconvenience caused. We greatly value your patronage and hope that you will give us another opportunity to provide you with a flawless experience. Sincerely, Erik Guluta Cluster General Manager

Dear Mr. Adrian, Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at our hotel. We deeply apologize for any inconvenience you experienced during your time with us. We are truly sorry to he… Mostrar más

Dear Mr. Hernan, Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations, particularly regarding the pricing discrepancy. We understand how frustrating it can be when the agreed-upon price does not align with the final bill, and we apologize for any confusion or inconvenience caused. Our team takes pride in providing transparent and accurate pricing information to our guests, and we regret if there was a misunderstanding in this regard. Once again, we apologize for any distress this may have caused you and assure you that we are committed to upholding the highest standards of customer satisfaction. Thank you for bringing this matter to our attention, and we hope to have the opportunity to regain your trust in the future. Sincerely, Erik Guluta Cluster General Manager

Dear Mr. Hernan, Thank you for taking the time to share your feedback. We are sorry to hear that your stay did not meet your expectations, particularly regarding the pricing discrepancy. We understand how frustrating it can be when the … Mostrar más

Dear Mr. Alejandro, Thank you for taking time to share your feedback. We appreciate your compliments on our location and would like to address your concerns regarding the price. We understand that pricing is an important aspect of your overall experience, and we apologize if it fell short of your expectations. It is our utmost priority to deliver exceptional value to our guests, and we genuinely value your opinion in helping us improve our pricing strategies. We assure you that we take your concerns seriously and will do everything within our means to address them. Once again, we appreciate your feedback, and we hope to have the opportunity to serve you again in the future, providing you with an experience that exceeds your expectations. Warm regards, Erik Guluta Cluster General Manager

Dear Mr. Alejandro, Thank you for taking time to share your feedback. We appreciate your compliments on our location and would like to address your concerns regarding the price. We understand that pricing is an important aspect of your ov… Mostrar más

Dear Mr. Echeguren, Thank you for taking the time to provide us with your feedback. We sincerely apologize for any inconvenience caused by the double charge for your stay. We deeply regret any inconvenience or confusion this may have caused you. We strive to provide transparent and fair pricing to our valued guests. Once again, we sincerely apologize for any inconvenience caused, and we genuinely appreciate your feedback. We value your patronage and hope to have the opportunity to welcome you back in the future, offering you a flawless and exceptional stay that exemplifies our commitment to providing the highest level of service. Sincerely, Erik Guluta Cluster General Manager

Dear Mr. Echeguren, Thank you for taking the time to provide us with your feedback. We sincerely apologize for any inconvenience caused by the double charge for your stay. We deeply regret any inconvenience or confusion this may have cau… Mostrar más

Dear Mr. Leandro, Thank you for taking the time to provide us with your feedback. We appreciate your kind words about our bar and the convenient location. We sincerely apologize for the inconvenience caused by the noise disturbance during your stay on the first floor. We understand how important a good night's sleep is, and we are sorry that this was not the case for you. Our team aims to create a peaceful environment for all our guests, and we regret that we fell short on this occasion. Please be assured that we have taken your comments seriously, and we will make every effort to address this issue promptly. We value your feedback as it helps us identify areas for improvement, and we are grateful for the opportunity to make the necessary changes to enhance our guests' experience. Thank you once again for choosing our hotel, and we hope to have the chance to welcome you back in the future, providing you with a more peaceful and enjoyable stay. Best regards, Erik Guluta Cluster General Manager

Dear Mr. Leandro, Thank you for taking the time to provide us with your feedback. We appreciate your kind words about our bar and the convenient location. We sincerely apologize for the inconvenience caused by the noise disturbance during… Mostrar más