8.7

Opiniones del Marsa Malaz Kempinski, The Pearl 5 estrellas

Costa Malaz , Marsa Malaz Island, The Pearl, Doha, Qatar

  • Alejandro

    Escrito en 17 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Totalmente recomendable, el hotel es precioso. Trato estupendo y personalizado. Zona tranquila y preciosa para pasear (en temporada de temperaturas altas, lo recomendable es después del ocaso). Climatización del hotel excelente, habitación muy cómoda.

    Quizá el desayuno... Estaba bastante concurrido y quizá hacía falta personal para atender y organizar mesas; pero esto no quiere decir que fue una mala experiencia como tal, sólo que pudo haber sido mejor. En general los empleados fueron particularmente amables y serviciales.

    Respuesta del alojamiento:

    Dear Alejandro, Greetings from Marsa Malaz Kempinski, The Pearl – Doha! Thank you for sharing your experience and for rating us on your personal Booking.com blog. It brings us great joy to read about the wonderful moments and overall positive experiences our guests had during their stays. On the other hand, I apologize for any inconvenience you've experienced. We're committed to taking the necessary steps to make future guest stays even better. We really appreciate your recommendation. On behalf of the entire Marsa Malaz team, I eagerly look forward to welcoming you back to the stunning Palace at The Pearl, where elegant hospitality and breathtaking views await. Sincerely yours, Zonelytha Paliama Director of Quality & Training

    Dear Alejandro, Greetings from Marsa Malaz Kempinski, The Pearl – Doha! Thank you for sharing your experience and for rating us on your personal Booking.com blog. It brings us great joy to read about the wonderful moments and overall posit… Mostrar más

    Marsa Malaz Kempinski, The Pearl
    18 de julio de 2025
  • Ricardo

    Escrito en 30 de mayo de 2025 · Se alojó en mayo de 2025

    Comentario auténtico
  • Alberto

    Escrito en 13 de mayo de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    Un hotel normal

    Hotel de masas, familias con niños y comida tipo rancho, calidad baja.

    Respuesta del alojamiento:

    Dear Alberto, Greetings from Marsa Malaz Kempinski and thank you for taking the time to share your experience with us on your personal Booking.com blog. We sincerely apologize that your experience did not meet your expectations. We are taking your comments seriously and will be reviewing our procedures to ensure a smoother and more efficient experience for our future guests. On behalf of the entire Marsa Malaz team, we look forward to welcoming you back again in the future here with us at the Palace, on The Pearl. Sincerely yours, Marsa Malaz Kempinski Team

    Dear Alberto, Greetings from Marsa Malaz Kempinski and thank you for taking the time to share your experience with us on your personal Booking.com blog. We sincerely apologize that your experience did not meet your expectations. We are tak… Mostrar más

    Marsa Malaz Kempinski, The Pearl
    14 de mayo de 2025
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  • Ruslana

    Escrito en 25 de febrero de 2025 · Se alojó en febrero de 2025

    Comentario auténtico

    Todo! Es maravilloso y perfrctl en cada detalle.Ubicación superbuena,no esta lejos del aeropuerto,todo perfecto,un lujo

    Nada.Me encantó Solo tuve un problema con la habitación-reservé una con vistas al mar Deluxe y me dieron una con vistas al parking muy baja.Fui a quejarse y me la cambiaron por una mucho mejor.Así que todo correcto.Conforme a la reserva.

    Respuesta del alojamiento:

    Thank you for your wonderful review! We are delighted to hear that you enjoyed our luxurious setting, prime location, and overall experience. Your satisfaction is our top priority, and we appreciate your understanding regarding the room allocation. We’re glad our team could promptly assist in making your stay more enjoyable. We look forward to welcoming you back for another exceptional experience at The Palace, on The Pearl. Sincerely yours, Ricardo Dematos

    Thank you for your wonderful review! We are delighted to hear that you enjoyed our luxurious setting, prime location, and overall experience. Your satisfaction is our top priority, and we appreciate your understanding regarding the room all… Mostrar más

    Marsa Malaz Kempinski, The Pearl
    26 de febrero de 2025
  • Jacobo

    Escrito en 7 de enero de 2025 · Se alojó en enero de 2025

    Comentario auténtico

    El hotel por fuera y por dentro es una maravilla. El personal siempre muy atento y con buenos modales. La habitación muy amplia aunque con vistas poco atractivas. El desayuno muy variado, aunque la bollería es mejorable. La zona de playa muy limpia y muy bien atendida por el personal

    La ubicación es un poco aislada. Tienes que recurrir constantemente a UBER para poder desplazarte a los diferentes puntos de la ciudad. Varios días tuvimos problemas con las toallas de la habitación. Nos las quitaban pero no las reponían. El día de fin de año tuvimos que celebrarlo fuera ya que no nos informaron que había que reservar allí. La zona de piscinas es muy sombría. Supongo que pensando en el verano. Pero igual que hay piscinas para niños, no deberían permitir que éstos se bañaran donde no hacen pie. La insonorización de las habitaciones es deficiente

    Respuesta del alojamiento:

    Dear Jacobo, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for taking the time to share your experience on your personal Booking.com blog. My sincere apologies for the shortcomings you encountered during your stay. We value your feedback and hope to have the opportunity to regain your trust in the future. On behalf of the entire Marsa Malaz team, I look forward to have the opportunity to welcome you back again in the future here with us at the Palace, on The Pearl. Sincerely yours, Yazan Latif General Manager

    Dear Jacobo, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for taking the time to share your experience on your personal Booking.com blog. My sincere apologies for the shortcomings you encountered during your stay. … Mostrar más

    Marsa Malaz Kempinski, The Pearl
    8 de enero de 2025
  • Raquel

    Escrito en 7 de diciembre de 2024 · Se alojó en diciembre de 2024

    Comentario auténtico
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  • Maria

    Escrito en 16 de noviembre de 2024 · Se alojó en noviembre de 2024

    Comentario auténtico

    Piscina y playa

    La habitación estaba muy mal situada, sin vistas. El baño muy antiguo y con problemas en la ducha. Se acumulaba el agua en los pies porque no drenaba. Mal olor. Grifo del lavabo con fuga de agua.

    Respuesta del alojamiento:

    Dear Maria, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for taking the time to share your experience on your personal Booking.com blog. Rest also absolutely assured that all the points shared have been duly noted as a thorough inspection has been initiated at your specific room unit to find out the root cause of such in order to ultimately do the necessary repairs and maintenance and eliminate any potential re-occurrence in the future. On behalf of the entire Marsa Malaz team, I look forward to welcoming you back again in the future here with us at the Palace, on The Pearl. Sincerely yours, Yazan Latif General Manager

    Dear Maria, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for taking the time to share your experience on your personal Booking.com blog. Rest also absolutely assured that all the points shared have been duly noted a… Mostrar más

    Marsa Malaz Kempinski, The Pearl
    17 de noviembre de 2024
  • Fatima

    Escrito en 3 de noviembre de 2024 · Se alojó en noviembre de 2024

    Comentario auténtico

    todo

    Respuesta del alojamiento:

    Dear Fatima, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for taking the time to share your experience on your personal Booking.com blog. It is always a pleasure to read what an exquisite experience our guests had with us and on behalf of the entire Marsa Malaz team, I look forward to welcoming you back again in the future here with us at the Palace, on The Pearl. Sincerely yours, Yazan Latif General Manager

    Dear Fatima, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for taking the time to share your experience on your personal Booking.com blog. It is always a pleasure to read what an exquisite experience our guests had w… Mostrar más

    Marsa Malaz Kempinski, The Pearl
    5 de noviembre de 2024
  • Luis

    Escrito en 14 de octubre de 2024 · Se alojó en octubre de 2024

    Comentario auténtico
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  • Samuel

    Escrito en 9 de octubre de 2024 · Se alojó en octubre de 2024

    Comentario auténtico
  • Maria

    Escrito en 25 de julio de 2024 · Se alojó en junio de 2024

    Comentario auténtico

    Excelentes instalaciones

    Un poco alejado del centro

    Respuesta del alojamiento:

    Dear Maria, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for taking the time to share your experience on your personal Booking.com blog. It is always a pleasure to read what an exquisite experience our guests had with us and on behalf of the entire Marsa Malaz team, I look forward to welcoming you back again in the future here with us at the Palace, on The Pearl. Sincerely yours, EM Kerolos Habib

    Dear Maria, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for taking the time to share your experience on your personal Booking.com blog. It is always a pleasure to read what an exquisite experience our guests had wi… Mostrar más

    Marsa Malaz Kempinski, The Pearl
    28 de julio de 2024
  • Beatriz

    Escrito en 25 de enero de 2024 · Se alojó en enero de 2024

    Comentario auténtico
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  • Lucia

    Escrito en 8 de enero de 2024 · Se alojó en enero de 2024

    Comentario auténtico
  • Jaime

    Escrito en 21 de marzo de 2023 · Se alojó en marzo de 2023

    Comentario auténtico

    La sala de desayuno no se corresponde con el nivel del hotel

    Respuesta del alojamiento:

    Dear Jaime, Greetings from Marsa Malaz Kempinski, The Pearl - Doha. Thank you for choosing to stay with us and for taking the time to share your valuable comments with us on your personal Booking.com blog as it will allow us to revisit our processes and better anticipate your requirements on future stays and delighted to highlight that our culinary team be it at breakfast or at any of our restaurants, will be happy to accommodate any dietary preferences on your next visits. On behalf of the entire Marsa Malaz team, I look forward to welcoming you back again in the future here with us at the Palace, on The Pearl. Sincerely yours, EM Kerolos Habib

    Dear Jaime, Greetings from Marsa Malaz Kempinski, The Pearl - Doha. Thank you for choosing to stay with us and for taking the time to share your valuable comments with us on your personal Booking.com blog as it will allow us to revisit our… Mostrar más

    Marsa Malaz Kempinski, The Pearl
    22 de marzo de 2023
  • Maria

    Escrito en 3 de marzo de 2023 · Se alojó en marzo de 2023

    Comentario auténtico

    Todo genial… casi todos los empleados eran encantadores y hacían que la estancia fuera muy amena. Los chicos de la piscina y playa un 10. Muy atentos y amables.

    El desayuno me parecía muy caro para lo que era, aparte no era muy elegante. Estaba situado en un restaurante moderno llamado PUBLIC. Nos salía mejor ir a CAFÉ MURANO

    Respuesta del alojamiento:

    Dear Maria, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for choosing to stay with us and for taking the time to share your experience on your personal Booking.com blog. Very delighted to read that you had an exquisite experience at our resort and that the high level of hospitality, genuine caring and flexibility of our entire team really had a very positive impact in your overall stay experience. Rest assured we will be sharing you nice comments with the entire team and especially with our recreation team at the pool and beach area as I am certain this will act as an additional source of motivation in everyone's continuous efforts to keep on delivering timeless experiences to all of our guests on every occasion and visit. On behalf of the entire Marsa Malaz team, I look forward to welcoming you back again in the future for another memorable experience here with us at the Palace, on The Pearl. Sincerely yours, Karim Tayach Cluster General Manager

    Dear Maria, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for choosing to stay with us and for taking the time to share your experience on your personal Booking.com blog. Very delighted to read that you had an exqui… Mostrar más

    Marsa Malaz Kempinski, The Pearl
    3 de marzo de 2023
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  • Enrique

    Escrito en 21 de febrero de 2023 · Se alojó en febrero de 2023

    Comentario auténtico

    La calidad del servicio las vistas El confort

    Varios restaurantes estaban cerrados cuando quisimos hacer la reserva

    Respuesta del alojamiento:

    Dear Enrique, Greetings from Marsa Malaz Kempinski, The Pearl - Doha. Thank you for choosing to stay with us and for taking the time to share your experience on your personal Booking.com blog. Very delighted to know that you enjoyed many aspects of our resort from the breathtaking views of the Arabian Gulf, the palatial surroundings and The Pearl to the comfort and tranquility situated on its own private island to the high level of service, hospitality, and genuine caring the team is renowned for. On behalf of the entire Marsa Malaz team, I look forward to welcoming you back again in the future for another memorable stay here with us at the Palace, on The Pearl. Sincerely yours, Karim Tayach Cluster General Manager

    Dear Enrique, Greetings from Marsa Malaz Kempinski, The Pearl - Doha. Thank you for choosing to stay with us and for taking the time to share your experience on your personal Booking.com blog. Very delighted to know that you enjoyed many … Mostrar más

    Marsa Malaz Kempinski, The Pearl
    22 de febrero de 2023
  • Christian

    Escrito en 3 de enero de 2023 · Se alojó en diciembre de 2022

    Comentario auténtico
  • Orlando

    Escrito en 25 de diciembre de 2022 · Se alojó en diciembre de 2022

    Comentario auténtico

    ubicacion

    precio era muy elevado por la calidad que ofrecía. casi una estafa por lo que pagamos y el servicio recibido

    Respuesta del alojamiento:

    Dear Orlando, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for choosing to stay with us during your recent visit to Qatar and for sharing your candid feedback and preferences on your personal Booking.com blog. Very delighted to read that you really enjoyed our resort's iconic location which is not only situated on its own private island offering a unique and exceptional waterfront island experience away from the hustle and bustle of the city center, but it is also just a few steps away from Medina Centrale and Porto Arabia districts of The Pearl which offer numerous food and entertainment options, as well as few minutes away from Lusail City and West Bay business districts of Doha. Rest also assured that our high level of service, flexibility and genuine caring is what the team at Marsa Malaz Kempinski, and that at all times, is renowned for, so as to always create a feeling of a "home away from home" on every occasion and visit, along with the Arabian hospitality that is there for everyone to enjoy. Thank you also for sharing your feedback as pleased to share and assure that we conduct regular pricing reviews in the Doha market in order to always provide the best value for money to all of our visitors. On behalf of the entire Marsa Malaz team, I look forward to welcome you back again in the future at your "home away from home" here with us at the Palace, on The Pearl. Sincerely yours, Karim Tayach Cluster General Manager

    Dear Orlando, Greetings from Marsa Malaz Kempinski, The Pearl - Doha and thank you for choosing to stay with us during your recent visit to Qatar and for sharing your candid feedback and preferences on your personal Booking.com blog. Ver… Mostrar más

    Marsa Malaz Kempinski, The Pearl
    26 de diciembre de 2022
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  • Ric-ky

    Escrito en 20 de octubre de 2022 · Se alojó en octubre de 2022

    Comentario auténtico

    El diseño, los detalles... el desayuno con amplias opciones y de calidad Todo perfecto

    ...

    Respuesta del alojamiento:

    Dear Ric-ky, Greetings from Marsa Malaz Kempinski, The Pearl - Doha. Thank you for choosing to stay with us and for taking the time to share your experience on your personal Booking.com blog. Delighted to read that you had an exceptional stay, and thank you for especially highlighting our hotel's festive décor which is designed with some of the finest European architecture, as well as the wide selection of food and beverage at the breakfast buffet, but most importantly to the high level of hospitality, genuine caring and attentiveness of my colleagues. On behalf of the entire team, I look forward to welcoming you back again in the future for another memorable stay experience at your home away from home, here with us at the Palace, on The Pearl. Sincerely yours, Karim Tayach Cluster General Manager

    Dear Ric-ky, Greetings from Marsa Malaz Kempinski, The Pearl - Doha. Thank you for choosing to stay with us and for taking the time to share your experience on your personal Booking.com blog. Delighted to read that you had an exceptional … Mostrar más

    Marsa Malaz Kempinski, The Pearl
    23 de octubre de 2022
  • Carlos

    Escrito en 18 de septiembre de 2022 · Se alojó en septiembre de 2022

    Comentario auténtico

    Tienes unas instalaciones increíbles, el personal es muy atento y tiene un restaurante español “Lobito de mar” que es un orgullo patrio para los españoles.

    Se oye un poco los aviones al despegar que pasan por encima del hotel y en la rotonda previa a la main entrance los coches hacen ruido al patinar con las ruedas

    Respuesta del alojamiento:

    Dear Carlos, Greetings from Marsa Malaz Kempinski, The Pearl - Doha. Thank you for choosing to stay with us and for taking the time to share your experience on your personal Booking.com blog. Very delighted to read that you had an exquisite stay experience and that you were particularly pleased with our resort's facilities which features not only an award-winning Spa by Clarins, Hammam/Sauna/Jacuzzi, a state-of-the-art health club, a private stretch of pristine beach, outdoor swimming pools and activities including watersports, but also different award-winning restaurants from around the world, such as our Mediterranean venue Lobito de Mar from chef Dani Garcia, all aspects that make our Palace the ideal choice for a relaxing place, memorable getaways and staycations. On behalf of the entire team, I look forward to welcoming you back again in the future for another memorable stay at your "home away from home" here with us at the Palace, on The Pearl. Sincerely yours, Karim Tayach Cluster General Manager

    Dear Carlos, Greetings from Marsa Malaz Kempinski, The Pearl - Doha. Thank you for choosing to stay with us and for taking the time to share your experience on your personal Booking.com blog. Very delighted to read that you had an exquisi… Mostrar más

    Marsa Malaz Kempinski, The Pearl
    20 de septiembre de 2022
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Los comentarios expresan las opiniones personales de los clientes de Booking.com que han completado el cuestionario tras su estancia en el hotel. Estas opiniones no representan necesariamente las de Booking.com. Ver nuestros consejos y pautas para los comentarios

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