Two of the showers on the second floor female bathrooms weren’t working.

The female receptionist who checked us in was SO helpful with our questions and directing us where to park.

Stayed in September 2025

During my stay, a large group of people were staying long-term at the hotel. They all cooked daily, occupied almost the entire kitchen area, and used the terrace for storage, hanging, and drying their clothes, which made it difficult to access and enjoy those common areas. Stairs only in the hotel!! Many more stairs in the surrounding areas for sightseeing.

Beautiful historic home in a great location, quiet and calm, walking distance to many attractions, churches, bars, and the center. The room was comfortable, clean, and spacious. Very helpful and friendly staff. Reuben made great recommendations on Fado nights and dining experiences. He also made the reservation for me, so I could secure a spot in a popular Fado location. Offer Female only shower and bathroom.

Stayed in August 2025

Noisy. Door to the corridor privuded no sound barrier. Mattress was terrible. Soft and springy

Location was great Staff very helpful

Stayed in August 2025

One shower didn't work and another didn't drain so I was almost standing in water.

Great location and very helpful staff. Fairly clean.

Stayed in August 2025

The one person i did not like was Anna. Heavily tattooed angry feminist. I tried so hard to be friends with her but she always seemed to hold me in contempt. Friendly at first but then would say something to try to get under my skin. She has 'daddy issues' and an anger at men that always came out in our conversations. I was kind to her but she interpreted that as weakness. She is, sadly, not a nice person.

The owner, Eugene, is a good man. He helped me with many uncommon problems. He is trustworthy and kind and someone I think of as a friend. Reuben was my constant morning shift friend. My 'little brother' who made Serenata feel like home. Enish was an evening sweet soul. I hope she makes money doing audio readings of books for children becausr she has such a nice calm kind voice. Marianna was sweet, kind and polite. Always a delight.

Stayed in August 2025

One of shower booth had drainage issue, so my clothes ware perfectly wet. Common shower room seems to fit for 165cm+, washing face with the small basin was a difficult for around 150cm. Then I made wet around the place every time.

Beautiful old building with some historical notes on the walls. Big sofa in common area. Staff ware very helpful and friendly. Professional bed making technique. Real hot water in shower booths.

Stayed in August 2025

Location is awesome.

Stayed in August 2025

n/a

Very friendly staff, good breakfast, clean room

Stayed in August 2025

Beautiful property with large rooms. In a great location.

Stayed in July 2025

Noisy rooms. The hotel have common bathrooms. Lights in the hallway kept us awake a part of the night.

Beautiful hotel. Wonderful location. Owner is very friendly and helpful.

Stayed in July 2025

The beds were a little springy for my liking. The street parking (off site) was 5 mins walk away through a very narrow one way road, so do not take a big car to the place. The hotel/hostel does not have an elevator (want apparent or didn't realize while booking) and going up and down 6 flights of stairs with luggage was a little tough for older people. But will I return? FOR SURE!!!

The staff were excellent, the location was great, the option of breakfast and a bar open till 10pm was great. But next time, I'll take a lower floor and a suite instead of a dorm (none were available for me this time).

Stayed in July 2025

Fantastic location but do not attempt to drive there unless you have a very small car. No easy parking. Bad Acoustic insulation, bathroom could be upgraded. No shades for kids room. No elevator.

Very central location, beautiful room and building, airco was already on when entering the room,

Stayed in July 2025

Good location and excellent staff

Stayed in July 2025

Aircon went off in middle of the night and it was extremely warm. Receptionist was ranting and cursing at front desk (not at guest) so it was awkward having to interrupt to ask a question.

Beautiful space, comfortable bed, excellent location

Stayed in July 2025

The bathrooms smelled bad and didn't looked very clean nor well equipped.

The bedrooms are huge and very confortable. The location is awesome and so is the decoration.

Stayed in July 2025

breakfast could have been better. parking is hell - ads say accom has parking but it doesn't - they point you to where you might find parking somewhere nearby. Thats ok - but not what we expected.

great location for exploring the old town and university. comfy room. fabulous and interesting old building. it is a combo of individual rooms and hostel accoms. We were in single room. not cheap but nice. has its own bar and snacks for sitting on the patio in the afternoon / evening which was delightful.

Stayed in May 2025

The windows in the room don't face the street, and it was quite stuffy. Also, the door to the hallway is very thin and there is no soundproofing.

Location is great.

Stayed in May 2025

Nothing . It was great

Excellent location . Staff very friendly and helpful . Provided us with a box breakfast since we had to leave early the next day . A/C worked well and made the room comfortable. Quiet at night

Stayed in June 2025

There was noise all night long from the corridor because we were next to the stairs. You should ask for a room not by the stairs.

Very comfortable, the room was pretty and clean. Very nice breakfast that was complimentary! The staff was helpful and super nice!

Stayed in June 2025

Parking is extremely difficult, and so is driving in the town. No elevator. Tiny pillows.

Great location, reception is very helpful, nice kitchen, lovely ambiance.

Stayed in May 2025

Being on the 3rd floor without an elevator.

Service was great and top location , it’s a beautiful property. Eugene went out of his way to help with a small problem

Stayed in May 2025

Phone number that hostel provided in its messages did not work.

Good location, clean, quiet, and convenient.

Stayed in May 2025

The hotel has only room with wc and showers in common, which is fine for the price and knowing that in advance: unfortunately only 1 wc was available and all the rest out of service. In the square in front of the hotel there was a party that went on until 3 in the morning. Bad luck.

Situated in the centre of Coimbra, near the old Cathedral, Serenata Hotel is the right place to stay to visit the city. Ruben, the receptionist was empathetic and helpful. The room was clean and the breakfast as expected.

Stayed in May 2025

Couldn't open the window in the room.

The staff was really kind and helpful.

Stayed in April 2025