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Reviews of Hotel Smart 2 stars

Rua Maestro Laçerda Nº6, 2765-239 Estoril, Portugal

Review score

Based on 306 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.3

  • Staff

    8.4

  • Value for money

    8.6

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 13 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    This place was so cute - that's the word I would use: a small house with a swimming pool, beautiful flowers everywhere.

    Stayed in October 2024

  • Reviewed: 26 October 2024

    9.0
    Happy Holiday
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    All ok

    Friendly staff nice decor, lovely swimming pool& gardens

    Stayed in September 2024

  • Reviewed: 25 October 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was very small and quite noisy, as the walls must not be very well insulated, but good value for the money

    Stayed in October 2024

  • Reviewed: 22 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Extra Bed
    • Stayed 4 nights
    • Submitted via mobile

    family run hotel: good facilities, parking on site pool area was lovely, very traditionally decorated which we liked, short walk to shops & beach

    Stayed in October 2024

  • Reviewed: 17 October 2024

    7.0
    Great location for exploring Lisbon and the surroundings.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    The breakfast options are absolutely minimal, without any vegetables, just a cold buffet. There is no kettle or cups for making coffee/tea in the room, and no fridge in the room.

    Conveniently located with excellent access to public transportation. The hotel offers on-site parking, and there is also free parking available on nearby streets. The cleanliness and comfort of the beds are also worth praising.

    Stayed in October 2024

  • Reviewed: 17 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    It's clean and quiet in a good location.

    Stayed in October 2024

  • Reviewed: 9 October 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room with Extra Bed
    • Stayed 1 night

    Quite average hotel overall, not bad, good enough for a quick pit stop for one night only. Breakfast was ok - eggs, yogurt, some baking goods, coffee/tea. Somewhat strange rules - must leave the key at reception while leaving for any reason, lock down at 2am. Parking just outside, on a narrow street.

    Stayed in October 2024

  • Reviewed: 8 October 2024

    8.0
    Pleasant family-run hotel near good facilities and in easy reach of Lisbon by train
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    The breakfast is the same every day, but quite adequate and the bakery products and coffee are good. Some of the reception staff don't speak English, but communication was OK in that respect overall. Surrendering of the room keys on a daily basis is unusual, but the Reception desk is continually manned, so not an issue for us. It is a decent walk to Estoril train station, (uphill in the evening!), but no big deal.

    Room was spacious and modern with a good bathroom. Hotel located in a quiet street, a few minutes walk from a selection of shops and a couple of restaurants. Estoril is a great location as you can have a day on the beach (10 minutes walk) or get the train to Lisbon (15 minutes walk), or walk to Cascais (20 minutes).

    Stayed in October 2024

  • Reviewed: 28 September 2024

    8.0
    Estoril is a lovely place, great train service into Lisbon city, Belem is always worth a visit.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Pleasant, clean bedroom with nice en-suite. Breakfast was traditional continental style including fruit, yogurt, bread rolls, eggs, cheese, ham, croissants and cake.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    9.0
    Good hotel for a one night stay. Good location and very clean
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    All was good.

    Great hotel which was perfect for our one night stay. Room was clean, not huge but it suited us. We found a restaurant that was nearby which was very good. The pool area looked lovely although we didn't use it. The breakfast was good. We managed to park on the roadside near to the hotel.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Clean and bright, quiet, nice staff,great location,close to beach and local mini supermarket, pastellaria,cafés.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    As everyone mentions here, the options for breakfast are extremely limited: in terns of vegetables, it's either tasteless watermelon or melon (quite nice though), one type of ham, one - of cheese, tasteless yoghurt, white and dark buns, hard-boiled eggs and some spreads. Everything clearly the cheapest possible, so for breakfast I would give 3 stars out of 10. No lactose-free dairy options except the cheapest supermarket cheese. It would also be nice to provide the rooms with a tiny bar fridge given the hot climate and poor breakfast choice - at least to store something you buy at a supermarket.

    Very well maintained and cosy hotel with a beautiful tiny garden. Quiet and safe surroundings, friendly atmosphere, excellent underground parking. The cleaning ladies are super nice and always smiling, thank you for that!

    Stayed in September 2024

  • Reviewed: 5 September 2024

    9.0
    We enjoyed our stay at the Hotel Smart.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The hotel is spotless in all areas. The staff are friendly and helpful. There is onsite secure parking. The pool area and garden is beautiful.

    Stayed in September 2024

  • Reviewed: 19 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everyting was fine

    Nice Hotel. Very nice located near cacias!

    Stayed in August 2024

  • Reviewed: 11 August 2024

    7.0
    Hotel Smart is a good base to explore the local area on foot, by public transport and car. Bring your own kettle though!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No kettle provided in the room for tea/coffee making. Very disappointing! Staff not happy about making tea/coffee to purchase during the day - mostly grumpy.

    Pool, breakfast included, easy walk to supermarket, local train and beach.

    Stayed in August 2024

  • Reviewed: 22 July 2024

    7.0
    reasonable
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 3 nights

    poor breakfast, not even a toaster available, everything is cold. tiny swimming pool closes at as early as 7 pm, before that hour is always over loaded.

    quiet, comfortable and clean

    Stayed in July 2024

  • Reviewed: 19 July 2024

    9.0
    We would certainly love to come back to this establishment
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our only complaint if you call it that is that the rooms were quite noisy as there were children running up and down the corridor

    It was a lovely traditional style small hotel in a very nice location

    Stayed in June 2024

  • Reviewed: 17 July 2024

    7.0
    Good stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The breakfast is very basic and the same every day. The staff at breakfast don't really communicate, they looked very sombre and constantly clearing tables which makes for a bit of a rushed experience. We were told for security it's best to always leave the room key card at reception while we were away from the hotel.

    The cleanliness & the bathroom, the pool & garden were also nice & taken care of. Good size room and quality soap & shower gel + clean towels daily. It's good to have parking space in the basement garage as well.

    Stayed in July 2024

  • Reviewed: 1 July 2024

    9.0
    excellent value for money
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    beautiful garden

    Stayed in July 2024

  • Reviewed: 26 June 2024

    9.0
    Good hotel choice in Estoril
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Choice and variety of breakfast items were quite limited.

    This is a lovely small family hotel. We found the rooms very comfortable and adequately spacious. The showers were excellent. Everywhere in the hotel was spotlessly clean. Breakfast was from 7.30 to 10 and was good. The choice of foods was limited but there were plenty of continental breakfast items. The pool, while small, was very much appreciated by us as was the parking space for our rental car in the hotel garage.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    This hotel is like a home, the staff is a great group, all of the members are disponible all the time and very amazing.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    7.0
    ok hotel for budget travellers
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    wifi very poor breakfast bland but you get what you pay for

    nice clean and a pool and central

    Stayed in June 2024

  • Reviewed: 16 June 2024

    8.0
    Nice place to stay
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    A bit outside of the city life. Roads leading to the hotel are rather narrow and so are the sidewalks. The staff was friendly and the room was nice. Would I stay there for the second time? Yes, if I like enjoying the nature sounds more than traffic sounds. Nice, quiet area.

    Stayed in May 2024

  • Reviewed: 14 June 2024

    7.0
    Ok but do not expect much
    • Business trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast is poor and staff is not so friendly. I’ve asked if they could do scrambled eggs in the morning and the woman in the kitchen answered me with a defensive NO!

    Location is nice as do the cleanliness

    Stayed in June 2024

  • Reviewed: 7 June 2024

    7.0
    Great property. Probably only 2 stars because of the unfriendly staff!
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 4 nights
    • Submitted via mobile

    The older man and woman were rude and unfriendly. Telling my children off for wearing sunscreen in the pool and for making (marginal splashes) in the pool!

    Gorgeous property in a great location Really clean and pool was nice to relax in after a long day

    Stayed in May 2024

Showing 1 – 25

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