Reviews of Refúgio das Camélias

Alexandra is a very pleasant person and give many advises

The equipments are limited and the you feel the humidity inside and the cupboards smell musty.

Position

Personal was not present

Alexandra is the best host. We needed another blanket and another coffee capsule and she bring it to us inmidiately. She put in our room fruit and a bolo do mel for free. It was amazing.

Everything was very good.

Nice, silent place.

Because of the omnipresent moisture, the wardrobe stinks..

Quiet cozy place in the mountain

The view from the terrace was phenomenal and Alexandra, the woman who runs the place was really helpful and warm.

Comfy room with kitchen annex, nice comfy bed. The rooms looks a bit like in a hotel (which is a plus). Great view from the balcony - birds will wake you up. Very nice hosts. There were radiators, so we didn't get cold luckily, even though the weather wasn't great. Nice shared living rooms with large armchairs - and the view!

Even though the room is renovated, you can still smell the moisture (which is pretty common in Madeira, especially in the north, but still - it is something that makes the stay less comfortable). Kitchen annex very small - difficult to cook a dinner. The parking is pretty small and if there are more guests in the house, it gets difficult to park (and the road is steep so no other options).

The room is clean and friendly, the kitchenette has everything you need. The best part is definitely the balcony with its amazing view!! The owners are extremely nice and welcoming.

Very nice view from the balcony. The garden is also very beautiful. Alexandra was a great host.

Beautiful view, with sunrise from the bed. Really lovely host.

On a quiet rural road, against the lush forest high up above Faial, Camelias is a family-run guesthouse with just a few rooms. Ours had a functional kitchen, a dining table for 2, TV, and a sunny south-facing terrace with great valley views, but no working wifi in the room. It's nice to stroll around the village to discover old stone pathways and levada canals, though it's steep in every direction. The closest shops and restaurants are 10 minutes away in Santana - we can recommend Marcel's Bistro. There's a special parking place off the road below the guesthouse. It's a peaceful place, though sounds from the large communal living room travel down the corridor - and around Christmas, the poor dog was not happy with the festive fireworks set off in the valley.

Noises from the dog and the living room reach the rooms too easily, and a solid door separating the hall from the rooms would make a big difference for a peaceful stay. Wifi is excellent in the living room, but annoyingly did not reach inside the room.

A dog on the property and several dogs barking in the neighbourhood. No hot water on arrival. We told the host that we could not stay, she understood and agreed on a reimbursement but then no news from her and no reimbursement

Spent an enjoyable Christmas time here. Owner is very nice and was even willing to support me with logistics as I didn't come by car. That had great value in this rocky island where you can't just "go shopping" without losing pound of your weight 😂 Pico Ruivo reachable walking for serious hikers (12km far, 1500m climb), I prefered to take 5km of the hike on quite nice tarmac road as the island nature may be tricky...

Not sure WiFi was available for guests, used my data plan instead. 4g signal was good enough to watch IPTV. Pico Areeiro - Pico Ruivo trail closed at time of my stay 😢 Less touristy places are a bit of a jungle and a lot of tourist paths in map just don't exist or are hidden below always growing vegetation 😁

We loved the quiet and tranquility and Jeff and Alex made us feel very welcome. So lovely of them to offer us wine and avocados on the house and lots of recommendations of where to go, restaurants etc. Made it bit more special. We really hope their business goes really well. Best wishes Karen and Andrew

booking.com have said it's 975ft from bar, restaurant and supermarket but it isn't, just so others know when booking. certainly didn't spoil our stay at all :)

We were very happy to stay here, amazing place with everything you need. The views are impressive and the hospitality of the owners the best. Looking forward to visit this place next time.

Owners were very enthusiastic about the region and were eager to provide us tips for activities/sightings in the area. The happy presence of dog Molly was a bonus!

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Quiet and serene location and very clean rooms. communicative and friendly owners The bed was huge and comfortable! Amenities were also great!

This is more about the weather when we were there, it was very humid and can get chilly easily.

What a lovely place to spend a couple of nights. Nestled up in the mountains it is serene. The hosts were amazing and very kind. They would greet us every time we came back and never shied away from providing recommendations on hikes, or food. The rooms come with a mini kitchen and fridge. The hosts also offered some fruit, bread, and coffee/tea. We also got to experience the wine cellar, what a treat. Overall highly recommend this spot for anyone looking for a more remote experience away from the town/coast, and to enjoy the mountain landscape.

Wifi did not reach the room.

We had our one kitchen and it was like a small apartment with a very nice view. It was a big bed. The persons who lived there were very very nice they had tips what we could do and helped us.

It was located a bit off. It was in a small city, but the city was nice and had a little to do there. But I would not recommend this if you do not have a car.