8.6

Reviews of Real Marina Hotel & Spa 5 stars

Avenida 5 De Outubro, 8700-307 Olhão, Portugal

  • Sahim

    Reviewed: 4 September 2025 · Stayed in August 2025

    Verified review
  • Mark

    Reviewed: 2 September 2025 · Stayed in September 2025

    Verified review

    Everything was fantastic

    Property response:

    Dear Mark, Feedback from our guests is welcome, and we appreciate you taking the time to share your amazing rating. We strive each day to ensure impeccable guest experiences. We hope you'll return and grant us another chance at exceeding your expectations. We promise to do that! Regards, Guest Experience Manager

    Dear Mark, Feedback from our guests is welcome, and we appreciate you taking the time to share your amazing rating. We strive each day to ensure impeccable guest experiences. We hope you'll return and grant us another chance at exceedi… Show more

    Real Marina Hotel & Spa
    3 September 2025
  • Finn

    Reviewed: 1 September 2025 · Stayed in September 2025

    Verified review

    Very nice hotel, large room, good location, great service (eg. we were allowed to check in very early), excellent breakfast.

    Property response:

    Dear Finn, Thank you! We are delighted that you had an awesome experience! We are delighted that the spacious room, convenient location, attentive service, and our generous breakfast all contributed to such a positive experience. It is a joy to know that your stay left such a lasting impression, and we look forward to welcoming you back for another excellent visit. Regards, Guest Experience Manager

    Dear Finn, Thank you! We are delighted that you had an awesome experience! We are delighted that the spacious room, convenient location, attentive service, and our generous breakfast all contributed to such a positive experience. It is a jo… Show more

    Real Marina Hotel & Spa
    3 September 2025
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  • Catherine

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Location and style

    Sofa bed in the suite was very uncomfortable

    Property response:

    Dear Catherine, Your words capture exactly what we want our guests to feel! We loved that there was convenience and relaxation in a beautiful location. We’re sorry that the sofa bed did not match the comfort of the rest of the suite, and we’ll be reviewing this detail carefully. We look forward to making your next visit as comfortable as it is effortless. Regards, Guest Experience Manager

    Dear Catherine, Your words capture exactly what we want our guests to feel! We loved that there was convenience and relaxation in a beautiful location. We’re sorry that the sofa bed did not match the comfort of the rest of the suite, and we… Show more

    Real Marina Hotel & Spa
    3 September 2025
  • Schonewald

    Reviewed: 1 September 2025 · Stayed in June 2025

    Verified review
  • Shweta

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Lovely property and location.

    Staff at reception not pleasant

    Property response:

    Dear Shweta, Thank you for your feedback and for recognizing the appeal of our property and location. We sincerely regret the inconvenience caused by the crib arrangement and by the difficulty you experienced in reaching reception, as well as your impression of the team’s attentiveness. This is not the level of responsiveness we customarily provide, and your remarks will be shared with our staff to ensure closer follow-through. We hope you will allow us another opportunity to welcome you back for a stay more in keeping with the standards of service we are committed to delivering. Kind regards, Guest Experience Manager

    Dear Shweta, Thank you for your feedback and for recognizing the appeal of our property and location. We sincerely regret the inconvenience caused by the crib arrangement and by the difficulty you experienced in reaching reception, as well … Show more

    Real Marina Hotel & Spa
    3 September 2025
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  • 7.0 Good
    Farzad

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Bathrooms need refurbishment

    Property response:

    Dear Farzad, Thank you for your feedback. We are pleased that many aspects of your stay were positive. We also take careful note of your remark regarding the bathrooms. We are always refining our offering, which includes periodic enhancements to the property, and your perspective reinforces the importance of these updates. The meticulous upkeep of our Real Marina Hotel and Spa is often complimented, and we look forward to welcoming you back for an amazing next stay. Kind regards, Guest Experience Manager

    Dear Farzad, Thank you for your feedback. We are pleased that many aspects of your stay were positive. We also take careful note of your remark regarding the bathrooms. We are always refining our offering, which includes periodic enhancemen… Show more

    Real Marina Hotel & Spa
    3 September 2025
  • Maximiliano

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Susan

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Location

    Wasn’t a 5 star hotel or experience Breakfasts basic Recurring room issues were not properly addressed

    Property response:

    Dear Susan, Thank you for sharing your review. We are pleased that our Olhão location, nestled in the historic Algarve fishing port, celebrated for its vibrant markets and gateway to the Ria Formosa, offered something of value during your stay. However, we deeply regret that maintenance, breakfast options, and unresolved room concerns detracted from an otherwise promising experience. Your feedback is being used to reinforce our exemplary standards. We hope you might give us another opportunity to welcome you back and demonstrate the level of excellence on which our reputation was built Respectfully, Guest Experience Manager

    Dear Susan, Thank you for sharing your review. We are pleased that our Olhão location, nestled in the historic Algarve fishing port, celebrated for its vibrant markets and gateway to the Ria Formosa, offered something of value during your s… Show more

    Real Marina Hotel & Spa
    31 August 2025
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  • Dan

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Christina

    Reviewed: 28 August 2025 · Stayed in July 2025

    Verified review

    Central location

    They ruined my husbands shirt when sent to dry cleaning and I’ve had a hard time getting re embursed for only €69 ! They have a terrible attitude. Unusual as Portuguese people are normally very kind and respectful .The hotel pool was very noisy and not very pleasant.

    Property response:

    Dear Christina, Thank you for sharing your experience. We are pleased that you valued our central location, but we sincerely regret the difficulties you encountered with the external dry-cleaning service. Situations such as this are rare, and we apologize that the resolution has not been as smooth or as timely as it should have been. Also, while many of our guests enjoy the lively energy of the hotel pool, we recognize that preferences differ, and your feedback will guide us in seeking ways to create more balance so that all may feel comfortable. We hope to welcome you back to a stay that is more befitting of the culture and warmth of our homeland. Kind regards, Guest Experience Manager

    Dear Christina, Thank you for sharing your experience. We are pleased that you valued our central location, but we sincerely regret the difficulties you encountered with the external dry-cleaning service. Situations such as this are rare, a… Show more

    Real Marina Hotel & Spa
    29 August 2025
  • Peter

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Rooms were spacious and comfortable with a lovely view

    Breakfast was not up to the standard of the rest of the experience. Quite limited and very basic choices. Overall very disappointing. On night 1 the electricity/AC and water went off for 6 hours for the whole hotel - there was no explanation or apology from the hotel.

    Property response:

    Dear Peter, While many of our guests praise the breakfast as a highlight of their stay, we recognize that taste is deeply personal. Your impressions have been conveyed to our chef, who will thoughtfully consider how we might further enrich the offering to better suit individual preferences. Also, we regret that there was a lack of communication around the unforeseen interruption in electricity/AC/water. Please do accept our apologies. We hope that in light of our beautiful and expansive guest rooms and the lovely views throughout the Real Marina Hotel and Spa, we might have the pleasure of hosting a future visit. With warmest regards, Guest Experience Manager

    Dear Peter, While many of our guests praise the breakfast as a highlight of their stay, we recognize that taste is deeply personal. Your impressions have been conveyed to our chef, who will thoughtfully consider how we might further enrich … Show more

    Real Marina Hotel & Spa
    29 August 2025
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  • Julie

    Reviewed: 28 August 2025 · Stayed in June 2025

    Verified review
  • Sophie

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    Location was ideal, right near the edge of the marina. Good selection of food for breakfast and by the pool with attentive staff. Room was clean and as expected.

    Had to ask to have the room tidied and fresh towels / water etc. Requested a double bed and got two singles.

    Property response:

    Dear Sophie, Your review of your stay is received with the deepest appreciation. To know that our beautiful setting, our anticipatory hospitality, and the dining experiences at breakfast and by the pool enriched your visit is a source of true delight for us. This is precisely the atmosphere we strive to create. However, we regret the lapses you encountered. They are an anomaly, and we view them as opportunities for refinement. Most meaningful of all is your intention to return, which stands as the finest testament to your time with us. We look forward, with great anticipation, to welcoming you back for an experience that is flawless in every detail. With warm regards, Guest Experience Manager

    Dear Sophie, Your review of your stay is received with the deepest appreciation. To know that our beautiful setting, our anticipatory hospitality, and the dining experiences at breakfast and by the pool enriched your visit is a source of tr… Show more

    Real Marina Hotel & Spa
    28 August 2025
  • Melody

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Lovely room room lovely view very pleasant staff great breakfast. Great location

    I wish there has been a lounge bar open and not just the pool bar. Was disappointed seafood restaurant closed at lunchtime.

    Property response:

    Dear Melody, We are thrilled to know your stay was such a happy one, with a lovely room, beautiful views, welcoming staff, a delightful breakfast, and our prime location all contributing to the experience. We also love that you enjoyed our bar and seafood restaurant so much that you wished for longer opening hours — it is a compliment to the quality of these amenities. We regret any disappointment, and we look forward to welcoming you back in the future as we continue refining our services. Regards, Guest Experience Manager

    Dear Melody, We are thrilled to know your stay was such a happy one, with a lovely room, beautiful views, welcoming staff, a delightful breakfast, and our prime location all contributing to the experience. We also love that you enjoyed our … Show more

    Real Marina Hotel & Spa
    27 August 2025
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  • Jose

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • Lisa

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    We had a lovely 8 night stay at in Real marina the location was perfect close to all restaurants and bars. The facilities in the hotel were very good and thankfully we never had a problem getting sun loungers everyday at the pool. We would certainly go back to this hotel and Olhao itself is definitely worth a visit.

    There was not really anything we didn’t like. I would love if there had been an outside area for breakfast it’s always a bonus. The only other thing was a problem was getting served at the hotel pool bar it was extremely slow but overall it was a fabulous stay.

    Property response:

    Dear Lisa, Thank you for sharing such a lovely account of your eight-night stay with us. It is wonderful to know that the spacious rooms, relaxing poolside, and our enviable location in Olhão all contributed to a truly enjoyable holiday. We appreciate your added insights. These are quite valuable and will be shared with our team as we continue to refine the experience we offer. Above all, we are delighted that your stay was so memorable, and we very much look forward to welcoming you back to Real Marina Hotel and Spa. Best, Guest Experience Manager

    Dear Lisa, Thank you for sharing such a lovely account of your eight-night stay with us. It is wonderful to know that the spacious rooms, relaxing poolside, and our enviable location in Olhão all contributed to a truly enjoyable holiday. W… Show more

    Real Marina Hotel & Spa
    24 August 2025
  • Lormac

    Reviewed: 23 August 2025 · Stayed in July 2025

    Verified review

    The hotel, the room, the staff and location was fab. Cannot wait to visit again.

    Property response:

    Dear Lormac, Thank you for your wonderful recommendation. To know that you found the hotel, your room, our team, and the location so enjoyable is deeply rewarding, and we especially value your words as a promise to return. We look forward with great pleasure to welcoming you back again soon. Kindest regards, Guest Experience Manager

    Dear Lormac, Thank you for your wonderful recommendation. To know that you found the hotel, your room, our team, and the location so enjoyable is deeply rewarding, and we especially value your words as a promise to return. We look forward w… Show more

    Real Marina Hotel & Spa
    24 August 2025
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  • Jonathan

    Reviewed: 21 August 2025 · Stayed in June 2025

    Verified review

    Great location and pool area

    Property response:

    Hello Jonathan, Thank you for sharing your experience. Olhão is such a picturesque setting! It is the kind of place where every corner seems made for beautiful wedding photographs, and we are delighted that Real Marina Hotel and Spa could serve as the perfect base for your celebration. With our relaxing atmosphere, convenient location, and inviting pool area, it is always a joy to host such memorable gatherings. We hope to welcome you and your party back again, whether for another special occasion or a well-deserved escape. Kind regards, Guest Experience Manager

    Hello Jonathan, Thank you for sharing your experience. Olhão is such a picturesque setting! It is the kind of place where every corner seems made for beautiful wedding photographs, and we are delighted that Real Marina Hotel and Spa could s… Show more

    Real Marina Hotel & Spa
    24 August 2025
  • Victor

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    A good breakfast at the Real Marina Hotel, served by excellent staff and a well-presented selection of food. I'd say it was superb.

    The room had a door that led to another room that was locked, but unfortunately the light in that room was on all night and it disturbed my sleep.

    Property response:

    Dear Victor, Thank you for your gracious words about breakfast and for our dedicated team. Our guests often highlight our delicious breakfast, from the carefully presented selection to the attentive service, which is designed to feel like a true indulgence. I am sorry, however, that your rest was disturbed by the adjoining room light. Our front desk is always available to resolve such matters swiftly, and we wish we had known during your stay so we could have corrected it for you. We look forward to the chance to welcome you back for an even more seamless experience. Regards, Guest Experience Manager

    Dear Victor, Thank you for your gracious words about breakfast and for our dedicated team. Our guests often highlight our delicious breakfast, from the carefully presented selection to the attentive service, which is designed to feel like a… Show more

    Real Marina Hotel & Spa
    24 August 2025
  • James

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
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  • Edit

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    The hotel lobby is very nice, the breakfast buffet was excellent (however not tasty coffee) The pools are small but nice and clean with always available/free sun-beds The staff is helpful to solve all the questions Comfy beds in the room Parking garage is very handy in such a hot weather Gym is well equipped they open it for request if you want to use it out of the opening hours

    The internet is very poor sometimes it did not even work at all The cleaning in the room was not done properly, the trash bin was not even emptied, cleaning of the bathroom was not thorough The surrounding of the building did not look really safe, we wanted to go to run but we decided to stay in the hotel’s gym The airco in the room could not cool down the room and there is no airco in the gym

    Property response:

    Dear Edit, Thank you for sharing such a detailed review. We are delighted you enjoyed the comfort of your room, the breakfast buffet, our pools, and the attentive support of our staff. We have taken note of your feedback regarding the disappointing aspects of your stay as we are always in pursuit of enhancing our guest services and will follow up appropriately to ensure this will not happen again. We appreciate your patience and hope you will give us another chance to provide you with the exceptional hospitality for which we are known. We hope to have the pleasure of welcoming you back for an even more seamless and enjoyable experience. Warm regards, Guest Experience Manager

    Dear Edit, Thank you for sharing such a detailed review. We are delighted you enjoyed the comfort of your room, the breakfast buffet, our pools, and the attentive support of our staff. We have taken note of your feedback regarding the disa… Show more

    Real Marina Hotel & Spa
    18 August 2025
  • Jose

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Isobelle

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    The breakfast options were very good. The staff were excellent.

    I had booked half board. On my first night I had the buffet dinner which was poor. Food was served in chaffing dishes which had no heat underneath so the food was lukewarm of cold. I spoke to the staff the next day and was able to change my dinners to lunch time which was freshly prepared to order.

    Property response:

    Dear Isobelle, We are delighted you enjoyed our breakfast selection and the attentiveness of our staff. I regret that your first buffet dinner did not meet expectations, though I am pleased that our staff was able to promptly accommodate your request and arrange freshly prepared lunches, which proved more in keeping with your expectations. Your feedback is most valuable, and we look forward to welcoming you back for an even more seamless and enjoyable stay. Regards, Guest Experience Manager

    Dear Isobelle, We are delighted you enjoyed our breakfast selection and the attentiveness of our staff. I regret that your first buffet dinner did not meet expectations, though I am pleased that our staff was able to promptly accommodate yo… Show more

    Real Marina Hotel & Spa
    18 August 2025
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  • Samantha

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    The pool is beautiful. The views are amazing. The breakfast is delicious. The staff were very friendly and helpful. The underground parking was excellent. Overall an excellent experience.

    Property response:

    Dear Samantha, Thank you for such a wonderful review. We are thrilled to know you enjoyed our beautiful pool, stunning views, and delicious breakfast, as well as the warm and helpful service from our team. It is also great to hear that our underground parking added to the ease and comfort of your stay. We are delighted your overall experience was excellent, and we look forward to welcoming you back to Real Marina Hotel and Spa for another memorable visit. Best, Guest Experience Manager

    Dear Samantha, Thank you for such a wonderful review. We are thrilled to know you enjoyed our beautiful pool, stunning views, and delicious breakfast, as well as the warm and helpful service from our team. It is also great to hear that our … Show more

    Real Marina Hotel & Spa
    15 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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