Reviews of BIO Hotel - Hotel Quinta da Serra 5 stars
Estrada do Chote, 4 - Jardim da Serra, 9325-140 Estreito de Câmara de Lobos, Portugal
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewBeautiful location in the mountains, fresh air and peaceful surroundings. Spacious room with a garden view. Friendly and helpful staff. Organic food from the hotel’s own garden – very fresh and tasty. Great spa area: pool, sauna, jacuzzi
Stayed only one night – would have loved to stay longer.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewComfortable room and bed. Great breakfast buffet. There was a fresh fruit basket in our room and every day the staff refilled it.
Nothing at all.
Dear Guest, Thank you so much for your kind words! We’re delighted to know you had such a pleasant stay and that everything met your expectations. We look forward to welcoming you back soon! Regards, Carla Santos
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewWe stayed for 23 days in this hotel. The room was spacious and the beds were excellent. The breakfast is good with many options. The food in the bar and restaurant is also very good. Knowing that the food is organic makes it very special. The location is great and quiet and the very large garden is a big bonus. The swimming pool is large and with good temperature . The staff does everything to make you feel good especially Francisco from the restaurant and Johanna from housekeeping. Also the ladies from the reception are very kind and helpful. Thanks for a wonderful stay.
Dear Mr. Frank, Thank you so much for your wonderful feedback! We are truly happy to know that you enjoyed your stay with us. Your kind words are a great motivation for our team, and we can’t wait to welcome you back for another memorable experience soon. Regards, Carla Santos
Dear Mr. Frank, Thank you so much for your wonderful feedback! We are truly happy to know that you enjoyed your stay with us. Your kind words are a great motivation for our team, and we can’t wait to welcome you back for another memorable… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewVery large room, with balcony. Excellent buffet breakfast, instead the service was a bit slow. Nice swimming pool.
The furniture was a bit old.
Dear Guest, Thank you very much for having chosen our Hotel for your Holidays and taking the time to write this wonderful review. We are thrilled to know that you enjoyed your stay at Hotel Quinta da Serra. It will be a pleasure for us to welcome you back again in a near future. Best Regards, Carla Santos
Dear Guest, Thank you very much for having chosen our Hotel for your Holidays and taking the time to write this wonderful review. We are thrilled to know that you enjoyed your stay at Hotel Quinta da Serra. It will be a pleasure for us to … Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewThe peace and quiet plus the bio concept
Dear Guest, Thank you very much for your review. We are delighted to know you enjoyed your stay with us and hope you come back in a near future. Best Wishes, Carla Santos
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewBeautiful site and tranquil nature surrounding. Located high up in the mountains so it’s cooler here. Large indoor pool. Friendly staff. Half board included 4 course gourmet meals most evenings, buffet meals on some. Quality of food was excellent, organic and local. Gluten and dairy intolerance were accommodated by the chef with specifically tailored menu. Fresh fruit in the rooms was a nice touch. Free shuttle service provided to Funchal day trips. Not really for young children but teens were suitable entertained here.
The gym could do with a water fountain. The location was a bit tricky to get to once left the VR roads (main roads) and the new tunnels. Some of the local streets are very steep and narrow, a good car and confined driving ability a must. Once you get to know the location it’s not a problem.
Dear Guest, Thank you very much for having chosen our Hotel for your Holidays and taking the time to write this wonderful review. We are thrilled to know that you enjoyed your stay at Hotel Quinta da Serra. It will be a pleasure for us to welcome you back again in a near future. Best Regards, Carla Santos
Dear Guest, Thank you very much for having chosen our Hotel for your Holidays and taking the time to write this wonderful review. We are thrilled to know that you enjoyed your stay at Hotel Quinta da Serra. It will be a pleasure for us to… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewGarden around it is beautiful
Staff not nice Not that clean
Dear Guest, We would like to thank you for sharing your opinion about our Hotel. We regret that we were unable to meet your expectations and we will take your comments with the highest consideration so that we can improve the points you mentioned. Best Regards, Carla Santos
Dear Guest, We would like to thank you for sharing your opinion about our Hotel. We regret that we were unable to meet your expectations and we will take your comments with the highest consideration so that we can improve the points you me… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe rooms were very clean, housing staff was so nice and cleaned my room every day really well! Everyone is so welcoming and I loved the layout of my room. I can’t say enough good things about this place, it was out of the was of busy tourist places and just a short drive to Funchal. I would definitely stay there again!
Dear Guest, We do appreciate very much your valuable comments. We are glad to know that you had an enjoyable experience with us and we must say thank you very much for visiting us and for sharing your experience. It will be a pleasure for us to welcome you back again in a near future. Best Wishes, Carla Santos
Dear Guest, We do appreciate very much your valuable comments. We are glad to know that you had an enjoyable experience with us and we must say thank you very much for visiting us and for sharing your experience. It will be a pleasure for… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewIncredible grounds, well kept, almost like a small botanical garden. Lovely staff, good food
Dear Guest, Thank you very much for your review. We are delighted to know you enjoyed your stay with us and hope you come back in a near future. Best Wishes, Carla Santos
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewLocation, solitude, comfort and THE GARDEN!!! Absolutely impressive! Very nice breakfast Spacious
Maybe the water pressure in the bath/shower could be a bit stronger but this is not a dislike. Just an observation
Dear Guest, We do appreciate very much your valuable comments. We are glad to know that you had an enjoyable experience with us and we must say thank you very much for visiting us and for sharing your experience. It will be a pleasure for us to welcome you back again in a near future. Best Wishes, Carla Santos
Dear Guest, We do appreciate very much your valuable comments. We are glad to know that you had an enjoyable experience with us and we must say thank you very much for visiting us and for sharing your experience. It will be a pleasure for u… Show more
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewWe loved the elegance and grace of this older-style hotel, located on a large estate with beautifully manicured gardens high up in the mountains. Our room with balcony was spacious and modern, the bathroom was high-end with bidet, marble counters and floors. The bed was the most comfortable of all the accommodation we had experienced in Madeira. There was a wonderful indoor pool and sauna which contributed to our enjoyment. The breakfast was superb, with many interesting options and copious quantities. We loved our stay here, it was a wonderfully tranquil retreat.
Absolutely nothing !
Dear Guest, We do appreciate very much your valuable comments. We are glad to know that you had an enjoyable experience with us and we must say thank you very much for visiting us and for sharing your experience. It will be a pleasure for us to welcome you back again in a near future. Best Wishes, Carla Santos
Dear Guest, We do appreciate very much your valuable comments. We are glad to know that you had an enjoyable experience with us and we must say thank you very much for visiting us and for sharing your experience. It will be a pleasure for … Show more
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewThe ecofriendliness of the property. Some of the staff were very friendly. The gardens were beautiful
The breakfast was reported to be excellent whereas I would find it standard to poor for most hotels. The room service options were severely limited. Some of the staff had poor customer skills. I don't understand how the property is 5 stars
Dear Guest, We would like to thank you for sharing your opinion about our Hotel. We will take your comments with the highest consideration so that we can improve the points you mentioned. Best Regards, Carla Santos
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewBeautiful old house. With 60's hotel annex. A wonderful garden around the house. Up in the mountains. Super breakfast buffet.
The room smelled musty.
Dear Guest, Thank you very much for your review. We are delighted to know you enjoyed your stay with us and hope you come back in a near future. Best Wishes, Carla Santos
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewAmazing nature, stunning flowers, a court, a pool and billiards are pleasant activities
The cuisine leaves much to be desired - for all the diversity of blue breakfasts, they are the same and quickly get boring
Dear Guest, Thank you very much for having chosen our Hotel for your Holidays and taking the time to write this wonderful review. We are thrilled to know that you enjoyed your stay at Hotel Quinta da Serra. It will be a pleasure for us to welcome you back again in a near future. Best Regards, Carla Santos
Dear Guest, Thank you very much for having chosen our Hotel for your Holidays and taking the time to write this wonderful review. We are thrilled to know that you enjoyed your stay at Hotel Quinta da Serra. It will be a pleasure for us to… Show more
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewExtremely comfortable hotel with an excellent restaurant and a cozy bar. Also posted information on the various hiking trails.
Had to go to the dining room to get a bar tender and the game room could have been a bit warmer
Dear Guest, Thank you very much for having chosen our Hotel for your Holidays and taking the time to write this wonderful review. We are thrilled to know that you enjoyed your stay at Hotel Quinta da Serra. It will be a pleasure for us to welcome you back again in a near future. Best Regards, Carla Santos
Dear Guest, Thank you very much for having chosen our Hotel for your Holidays and taking the time to write this wonderful review. We are thrilled to know that you enjoyed your stay at Hotel Quinta da Serra. It will be a pleasure for us to… Show more
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewAmazing breakfast!
Dear Guest, Thank you very much for your review. We are delighted to know you enjoyed your stay with us and hope you come back in a near future. Best Wishes, Carla Santos
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 February 2025 · Stayed in January 2025
Verified review