Only some small details that are not worth mentioning

I was very positively surprised by this hotel. You can immediately tell it’s well managed, with great attention to detail in every aspect of service. The staff took care of us in such a genuine way that I truly felt at home. What stood out to me was that all the amenities advertised were not only fully functional, but also of excellent quality. The spa and massage center are on par with a dedicated wellness center—spacious, clean, and fully equipped. The professional hair salon I tried was also very good, and it’s rare to see this level of service inside a hotel. What amazed me most, though, was the richness of the recreation and entertainment program. From early morning onwards, there was always something happening. I especially enjoyed the daily musical entertainment, which added so much to the relaxed, vacation mood. Overall, this is a hotel that truly delivers on everything it promises and more. Thank you for making my stay such a memorable and enjoyable one.

Stayed in September 2025

Evening meal that we got in the deal not the greatest, had to eat out a few times

Great staff very obliging, clean, refurbished hotel. Very relaxing, nice rooms Can highly recommend a stay

Stayed in September 2025

Nothing to complain about

An oasis of relaxation

Stayed in August 2025

Great setting with lovely views of the cliffs and ocean. Room was recently refurbished so modern and clean. The staff were always helpful and friendly. Good choice at breakfast. Always sunbeds available

Stayed in August 2025

Very modern hotel with excellent facilities. There is a nice beach nearby, but it is public with no space / sun beds provided by the hotel. Food is good, and alla carte restaurant is excellent

Stayed in August 2025

Staff were very helpful and the amount of space around the pools meant lots of options each day. A perfect break for us.

Stayed in August 2025

Nothing

Modern & Clean

Stayed in August 2025

The only thing I would mention is the showers, which seemed a bit old and worn, probably with some limescale buildup. Also, the gym could have been better equipped. For example, having a cable machine would make a big difference—it felt a bit poorly equipped.

Pools in general: outdoor pools, the infinity pool, the indoor pool, the spa, the friendliness of the staff, the dining areas, and also the overall calmness of the place itself.

Stayed in August 2025

Nothing! It was awesome!

The food, the beds, the Rituals products, the sauna, the pool! Totally wonderful!

Stayed in August 2025

The whole experience was amazing, the breakfast, staff,facilities, etc . Also the access to the beach are perfect . We'll come back next summer.

Stayed in August 2025

Nothing.

Absolutely beautiful property - clean, classy and had everything we needed.

Stayed in July 2025

I didn’t dislike anything

It was very luxurious . Lovely pool and beautiful surroundings. Plenty sunbeds with lots of different areas to sit.

Stayed in August 2025

Have to walk quite a long way to restaurants etc, on the map, as the crow flies it looks a lot nearer, but you have to detour around other large hotels.

Very clean, beautiful pool, lovely design and garden.

Stayed in August 2025

All

Nice big hotel

Stayed in August 2025

There should be a secure pedestrian side entrance to Rua 25 de Abril. Without this it makes the hotel difficult to reach on foot, from the town centre of Olhos de Agua. In our opinion this extra entrance is a “must have”.

Clean and well-designed hotel, with enough facilities. Located on a cliff near the beach.

Stayed in August 2025

Check in beginning supposed to be at 2 pm. We arrived at 3 pm and the room was not ready yet

Amazing breakfast and very very kind staff. Facilities brand new and very high cleaness

Stayed in August 2025

The beach near the hotel was inaccessible. There is a wooden walkway to it but it was fenced off, possibly unfinished. But that was disappointing.

Stayed in July 2025

The hotel was stunning, staff were amazing

Stayed in August 2025

Sunset bar service poor and should be open day time. Mercado food quality varied on different days. No easy access down to the town and beach so difficult for less mobile people.

Quiet areas very relaxing.Great views.

Stayed in August 2025

Food in snack bar was way below the standard of the rest

Great breakfast

Stayed in August 2025

Everything. The hotel has recently been done up, it’s beautiful and very peaceful. The beach is also on its doorstep. I would totally recommend.

Stayed in August 2025

The beach is a little farther than you think.

Very nice and enjoyable hotel with good food and great stuff. Very good location. Very calm.

Stayed in July 2025

Waiters doesn’t communicate between them, waiting too long for food, we didn’t receive everything we ordered in the restaurant. At one moment, waiter felt guilty they delayed a lot our food and they offered courtesy drink, funny fact is that it was on the bill and we paid fot it😂 Something else is that we asked a glass of white whine and we received the worst wine I ever had, couldn’t drink it - Segredos Sao Miguel, terrible(and I’m not very demanding l) Writing down all these just to give hotel the posibility to improve

Very clean

Stayed in August 2025

Distance between hotel and other locations not so easy to get too but this didn’t impair on the full enjoyment of our holiday.

We felt it was more like a resort than just a hotel. All amenities. Pace of hotel was lovely. Very quiet and exactly what we wanted and more.

Stayed in August 2025