Could have done with tea and coffee making facilities in the room, but not unusual for Portugal it seems.

We really liked the amazing building and its history. Of course it is old fashioned - that is its charm. The dining room is stunning. Our 2nd floor room was clean and comfortable. There is a lift. Shower over the bath in clean bathroom. The food for dinner was very good, but took an hour to arrive at the table when only five tables were occupied - we were told the chef is a perfectionist! The staff were very good.

Stayed in September 2025

There was a slight hiccup with the room at booking: we were proposed a twin rather than double, which we did not take. The alternative double room we were given seemed nothing like the photos (smaller and older) and of inferior grade (e.g. no safe-box or mini fridge). It was fine with us but if our guess is true, then it should have been reflected in the price.

The overall peaceful and restful atmosphere was exactly what we were hoping for. The building itself is a smooth trip through time. The pool is large and comfortable to use, even when the pool area is crowded. The staff are extremely accommodating and were attentive to details, trying to make our stay as enjoyable as possible.

Stayed in August 2025

The swimming pool needs to be upgraded

The charm of the old

Stayed in August 2025

Some facilities are old and need refurbishment (ex: swiming pool); some things were not working (both jacuzzi and turkish bath were in maintenance); the control of the ventilation system was not working (unable to turn it off in the night and was very noisy).

Charming hotel and outdoors.

Stayed in August 2025

Buffet, breakfast and swimming pool bar menu were under expectations

The history of the building

Stayed in August 2025

The room was modest

The swimming pool and the breakfast were excellent.

Stayed in August 2025

The hotel itself and the staff.

Stayed in August 2025

The facilities needs a refurbishment, thanks to an event price-quality-ratio wasn’t great. Service could be improved a lot.

Refurbished Junior Suite, nice.

Stayed in July 2025

Over priced especialy 50 euro extra a day for my kids bed

We liked its charm and castle experiance staff do thier absolute best to help and serv

Stayed in July 2025

Animals (deer and goats) in small enclosures.

Location, beautiful gardens and indoor pool. Excellent breakfast.

Stayed in June 2025

Cool historic hotel. A little run down. I can imagine that it was magnificent in its day.

Stayed in May 2025

Falta cadeiras na piscina do spa

Stayed in March 2025

Pleasant staff. Great breakfast SPA with sauna and turquish bath under maintenance and not working

Stayed in November 2024

The weather! And the pool maintenance state.

Enjoyed the variety offered and most of all, the sun drenched double volume hall.

Stayed in October 2024

believe the propriety would need some improve and better use like the pool and garden area

The hotel itself, the decoration and the staff

Stayed in August 2024

Poorly managed property. Despite an amazing infrastructure , you can see that it’s a low cost management . Badly cared swimming pool , with rusty and old structures and lack of cleaning. Average restaurant at a high price point , luckily the region is very rich in great restaurants - however most of them in a short car ride distance . Rooms are renewed but feeling very much used.

The Palace itself is gorgeous , staff is young and friendly . Location is fantastic due to proximity to big cities, local cuisine and wine. Calm place ideal for 1/2 nights but car is necessary

Stayed in August 2024

Strange, there was no cable tv at all. We only had the 4 tv generic Portuguese channels, one italian and one spanish! This is a 4 star hotel The indoor pool was in maintenance. The outdoor pool is absolutely incredible. I do remember swimming in it as a child 40 years ago. There have been no improvements since then. You cannot see the markings on the bottom of the pool, the diving boards have been removed, the water quality its strange, there is always leaves floating or on the bottom or on the surface, there seems to be algae due to the greenish water colour. The pool needs restoration. Nevertheless, it is a delight to.swim in this pool with 33x18 meters from the 1920's

The bedroom was very well presented, the breakfast and dinner were amazing. The buffet is exquisite . The staff is very professional and friendly

Stayed in August 2024

A very good breakfast and an excelent buffet dinner

Stayed in August 2024

Mainly the fact that the external swimming pool and the Spa weren't working. I was warned in advance but still, that was the main reason for choosing that particular hotel in the first place, so disappointing... And the fact that the whole place needs repairs, especially the gardens and outside facilities. It's a pity to see.

A very beautiful building, with an aura of long time ago. A Palace with history in it. A grand place. Very nice and helpful staff.

Stayed in June 2024

non

was good

Stayed in May 2024

The outdoor pool was closed, so we used the indoor pool. We didn't know they charged us each time we went to the pool. We had 3 children with us. There weren't any other activities in the area. We would have picked a different hotel with an indoor pool for the kids. My wife wanted to have some massages and use a spa.

The breakfast was great.

Stayed in March 2024

It's urgent to recover the exterior areas. They are wonderful with the romantic gardens but the outside pool is in a disastrous stage. Should be recovered and refurbished. The SPA had a Breakdown. It was communicated in advance from staff, previously, with possibility to give up booking and refund. Was there Wi-Fi available?? Looked for Network and didn't find but...didn’t ask either. If is not available...it's inadmissible

Wonderful "Belle Epoque style" Hotel, well conserved (interiors) with all charming one could wait for. Splendid dinning and resting rooms and every corner is a detail and deserves specific attention. The lobby is a must and the old elevator it's a "pearl" (not working anymore). Very nice Breakfast, very friendly staff, good and comfortable (even if small) room

Stayed in April 2024

Bathroom amenities could use an update

The history

Stayed in March 2024

When you pay a lot of money, you expect some kind of good treatment. Swimming pool was not for free. No mini bar. No welcome drink or water. No cattle to boil water. The wall aren’t well preserved. And no sound isolation

Amazing building

Stayed in March 2024