Pillows a bit uncomfortable.

The hotel is well situated in the centre, close to the main square and many restaurants, although we had dinner in the hotel restaurant which was very good. Great to have underground parking at 15 Euros a night. Good spacious bedroom on 1st floor, with outside terrace area. Shower over bath. Fransisco on Reception was very helpful at check-in..

Stayed in September 2025

Very nice hotel and quiet hotel, and its location cannot be better in Sintra! It's definitely the best choice.

Stayed in September 2025

Could do with a lick of paint throughout.

Location is superb. Nowhere better in Sintra. Staff very helpful. Spotless rooms.

Stayed in September 2025

renovate

location great. breakfast great. stuff great. but facilities are very old.

Stayed in September 2025

It was very difficult to get to the hotel by car as there is lot of traffic.

Very nice room.

Stayed in August 2025

Bit of a weird onion smell in bathroom, I assume coming from drain.

Excellent service, very comfortable and clean rooms. Coffee machines and bottles water in rooms and reception. Reasonably priced breakfast. Outstanding location in Sintra next to main palace.

Stayed in August 2025

Seemed expensive. Parking is VERY tight please don't try to take a large vehicle into Sintra you will really struggle!

Excellent location in Sintra, about 45 minute to an hour walk from the palace at the top of the hill. Really helpful front desk staff. Very clean rooms. Well equipped gym (but needs a bench in there). Beautiful views.

Stayed in July 2025

Nothing

Beautiful location. Good breakfast.

Stayed in August 2025

Hard to find. Parking a challenge Very narrow streets Needs better signage

Stayed in August 2025

A little tired in the bedroom however the bed was comfy

The location of the hotel and the sunset from my balcony was spectacular

Stayed in August 2025

The parking was horrific, very small spaces and one evening it took us 25 minutes to manoeuvre into a space due to tightness and poor available spots. I understand parking is limited given the historical site, however the charge was £15 per night which is unreadable given the set up of their parking facilities. The bedding didn’t have a cover, instead they provided a duvet between two sheets which of course didn’t keep the cover protected. There were visible stains of all colours on the duvets as of course they are not machine washed between visitors which led to me sleeping without. Sorry!!

The location and instructions on how to get there were great.

Stayed in August 2025

We were celebrating something significant on this trip and the hotel went above and beyond with a great room and wonderful welcome gift. A big thanks to João for excellent service.

Stayed in July 2025

The terrace was not clean

Quet

Stayed in August 2025

Very nice. Would come back.

Stayed in August 2025

Fridge in room was not working

Breakfast was very good with a large selection but it was the same offering for the 4 days we were there. Rooms were cleaned and supplies replenished daily. The staff were helpful and responsive to guest's needs.

Stayed in August 2025

More like suggestions, not dislikes. The rooms could use a little maintenance, the bathroom was clean but there were lots of humidity damages in the plaster in the bathroom. A working bathroom fan would help with this. The room terrace had a table and chairs that were full of dust and cobwebs.

Superb location, ample room with a pretty view, parking on site, great staff recommended restaurants nearby, no carpet in room, buffet breakfast with good options.

Stayed in June 2025

The Hotel was a little difficult to find, even using a satnav and the hotel directions. It has been refurbished, although the bathroom was clean, functional, it was a little basic.

The Hotel is situated in the heart of Sintra, excellent location. Parking was good, located underground, spaces were quite large. The staff were very attentive. Breakfast was excellent. I'd highly recommend the hotel as a base to explore all the wonderful heritage in the Sintra area.

Stayed in July 2025

Parking too small

View on Sintra Palace and the location in center of town

Stayed in July 2025

Challenging underground parking, but good it’s available

Great location and the view!

Stayed in July 2025

Room cleanliness

Staff were excellent, location great, just room was not in a great condition

Stayed in July 2025

We didn't get the information from the hotel that to get to it we had to go via a barrier, which would be opened only with a QR code. The gatekeeper didn't want to us to let us in and we had to smuggle ourselves behind another vehicle, this created unnecessary stress. At check-in employees helped us with the baggage as they knew we were upset. The hotel needs more maintenance, it looks a bit run down, which is a pity, because the location is outstanding. Breakfast was average.

The hotel is very well located, one of the few ones in the center of Sintra with option to park. The breakfast room has a nice view over Sintra. The room and bathroom were good and well equipped.

Stayed in June 2025

Beds were very hard and the lighting in the bathrooms were terrible, the closets made all of our clothes smell.

Location

Stayed in July 2025

The hotel feels like early 2000s and, given the price charged, could use some renovation (room furniture, vintage doors, lobby). Some of the windows in the lobby look like they haven't been washed in years (see photo). Restaurant/bar staff seem not to care about their jobs (took 15 minutes to bring the menu on a quiet afternoon, and then didn't come back to take the order - we eventually left).

Friendly and polite reception staff. Mattresses were medium-soft, with bouncy springs, but a topper can be installed. Nice bathrooms. Gorgeous balcony view over the valley (really one of the nicest views we saw in Sintra). Excellent location next to the National Palace. Although the basement parking was very tight and difficult to navigate, there was usually a free spot. If you come by car, make sure to read the instructions before arrival and get the QR code for the stoplight, otherwise you risk blocking traffic on a steep one-way street. Overall, good rooms and a good hotel.

Stayed in June 2025

Just to say something, you need to write or call the hotel to be allowed to enter the area and hotel with your car but it is easy

Super well located and with amazing views to the palaces. The breakfast is very complete and delicious The personnel is a 10, receptionists but also the barman was super nice and recommended us super nice Portuguese wines. Will be back when in Sintra!

Stayed in May 2025