The room was very comfortable and plesant surprise was the Arabic shower in the bathroom 😊 Nice restaurants within walking distance.

Stayed in August 2025

.It’s strange that they didn’t accept my UK driver’s license as valid identification, saying it was insufficient. The receptionist told me the hotel ONLY accepts a passport or a carta de cidadão portuguesa, which I didn't have it at that time, but okay. I later showed them a copy of my passport, and she accepted it.

Comfortable bed, nice swimming pool, nice restaurant staff. Bar staff, great receptionist.

Stayed in August 2025

I didn't like the fact that basically I needed to go to the lobby to get to the swimingpool which is on the top floor (the elevator on the floors can only be called downwards).

Good hotel with nice service. We only stayed one night so it's difficult to say anything more.

Stayed in July 2025

Close to metro and bus station

Stayed in August 2025

Too far from centre

Location to public transport

Stayed in June 2025

Nothing

Comfortable and clean facility

Stayed in July 2025

On several occasions we found it difficult to find staff. Check-in didn't give us much information especially about how to access the WiFi. I had booked an extension lead but it didn't work and was able to get another one. The room was very hot even with the thermostat as low as possible. As I had booked through Booking-com I couldn't use my ACCOR card. The pool was closed for maintenance! Buffet breakfast was adequate but I have experience more from this chain of hotels.

Lovely view, close to the railway station, comfortable bed

Stayed in July 2025

Rooms should be renovated. Swimming pool was very dirty. There were a lot of hair.

Location is good.

Stayed in March 2025

No comment.

The hotel was good, comfortable, clean, the view and location was very good. The breakfast was good. The staff were pleasant and very helpful. Obrigada Thank you.

Stayed in May 2025

It would be nice to have hand wash, shampoo, and conditioner available in small containers in the bathroom, but that's more of a nice-to-have than a must-have.

I stayed at the hotel for four nights. The entire staff was incredibly helpful and friendly throughout my stay. The room was big enough, and the bed was very comfortable. The Wi-Fi was reliable throughout the entire time. The breakfast was delicious. The hotel is not too far from the airport, which made the transfer for an early flight relatively easy.

Stayed in June 2025

The pool and the view

Stayed in June 2025

Some of the staff were less friendly while others were very friendly.

Clean room with all the necessary basics available. Breakfast was very good. Good value for money. We also used the parking under the hotel, 11 euro per night. Close to the metro.

Stayed in May 2025

Bathroom door was slightly off which meant you had to slam the door to close it

Location slightly outside of main centre of city which meant that it was quieter although you are under flight paths from the airport

Stayed in May 2025

I can hear loud music and noises during the night. Probably the neighbour was having too much fun

The staffs are helpful and nice. The location is pretty close to train station

Stayed in May 2025

I had thought that the hotel was closer to town than it turned out to be - but with a Metro station close by, there was no real issue about getting into the centre of Lisbon - although getting a ticket at the station was rather a difficult process as the machines were more than complicated - apparently for many people, and not just foreigners.

The breakfast choices were well set out; the room that I was allocated was generally quiet and peaceful, and the pool area was warm, and pleasant for a rest in the late afternoon. I did intend to have a swim, but actualy did not do so.

Stayed in May 2025

Air-conditioning didnt seem to work so I left the window open and got woken by aircraft and traffic noise

Staff were good and helpful

Stayed in April 2025

The pool needs a bit of TLC. The pool area was worn out. The bathroom wooden storage for toiletries could be replaced because it was looking old and not very attractive.

It was close to the metro station. I like that it had a pool facility, coffee machine, water, and slippers and robe. I appreciated that my room had toiletries, too.

Stayed in April 2025

The restaurant and bad area were dimly lit

Straight forward for a short stay and having a pool was a bonus

Stayed in April 2025

Close to where I needed to be, nice view of the aqueduct

Stayed in April 2025

Lovely room, good breakfast, friendly staff, nice swimming pool!

Stayed in April 2025

Able to get food on arrival at 2100hrs

Stayed in April 2025

Very comfortable and convenient for the bus station.the staff were friendly and helpful

Stayed in April 2025

Lack of choice for other meals

Breakfast

Stayed in March 2025

everthing

Stayed in March 2025