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Reviews of Green Heart Hostel

Rua Santa Marta, 37, Santo Antonio, 1150-293 Lisbon, Portugal

#275 of 429 hotels in Lisbon

Guests' Choice

Review score

Based on 1048 hostel reviews

8.3

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 5 September 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Cleaniness, kitchen.

    Stayed in September 2025

  • Reviewed: 1 September 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Atmosphere Bathroom

    Bed Location Clean

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    Note there is no air conditioning but there was a fan provided. Unfortunately we were in a room in the centre of the building so didn’t get a breeze through the window.

    Good location, able to walk to most places. The shared bathrooms were very clean. The bed was comfortable.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Single room could be improved

    Free coffee

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Decent option in Lisbon
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights

    A busy and impersonal urban hostel. Shared areas are a bit minimal. I moved later to room00 and found it a lot better.

    Well located in relation to the centre. Staff nice and helpful. Cute emergency steps little area for smokers where the interesting people are to be found. Good kitchen faclity Beds with curtains

    Stayed in July 2025

  • Reviewed: 16 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Too hot, no a.c was like a greenhouse

    Stayed in August 2025

  • Reviewed: 30 July 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 5 nights

    Very good kitchen and staff

    Stayed in July 2025

  • Reviewed: 23 July 2025

    7.0
    Enjoyable
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    There showers and toilet were often left very dirty, if there were more showers per floor this would have helped the situation

    Beds were clean and felt private even in the shared room and the staff were very friendly

    Stayed in July 2025

  • Reviewed: 10 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a bit of works being done and it was hot in the room with little space but it was central

    I liked the location, the choice of colours, the kitchen and living room with view on a Lisbon neighborhood

    Stayed in June 2025

  • Reviewed: 6 July 2025

    8.0
    Nice, welcoming, convenient place, clean, well located, of good value.
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    There were no free soap, shampoo, sheats for the bed, or personal bath towel... So we have to bring that with us or buy it when we arrive... The two showers on our floor were often busy. But this may be normal in a cheap dormitory formula so I wouldn't really complain about it. The basic needs were well fit.

    I appreciate that they have accepted to keep my heavy luggages in a closed and safe locker before my checking-time until my check-out. It was clean and convenient, well located and there was air conditionning in the rooms which was important during the very hot days of this summer. The staff was kind, welcoming and helpful. The bed in the dormitory is good, with a little light, wifi and curtains for privacy. The price was competitive.

    Stayed in July 2025

  • Reviewed: 8 June 2025

    9.0
    Overall good stay, in the city centre, everything was close. Great for few nights in Lisbon.
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    The street was very noisy, like couldn’t sleep noisy. Construction work + pubs open very late.

    It was quite clean, had everything one may need (even though some of the equipment was a bit used or old) and there were shades on the beds which was great! Beds were sturdy and comfortable.

    Stayed in June 2025

  • Reviewed: 3 June 2025

    8.0
    Really nice
    • Leisure trip
    • People with friends
    • Standard Double Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    No airco, no lift

    The room

    Stayed in May 2025

  • Reviewed: 30 May 2025

    7.0
    Good location/price/no elevator (4floors)
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Staff didn’t really seem much around (as I had to wait quite a while both for check in/out without really knowing when/if somebody would appear) But ok, might have been an unfortunate coincidence 😉 It would be nice if the absence of the elevator could be somehow highlighted/alternatively mention in the description that it has 4 floors as it’s quite a surprise when you arrive tired and have to drag your (possibly heavy) luggage 4 floors up

    Location is very much convenient (close to main Avenida, metro, city center) and it’s clean

    Stayed in March 2025

  • Reviewed: 30 May 2025

    7.0
    Good for a short stay
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Small shower and the was only a fan to cool down the heat of the room. Plus, the smoke of the churrasqueria it went directly to the only window in the bathroom

    Good location and friendly staff.

    Stayed in May 2025

  • Reviewed: 28 May 2025

    9.0
    If I'm ever back in Lisbon, I'll return to Hostel Green Heart and also recommend it to my friends.
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 6 nights

    Although my room came with a private washroom, the absence of a hairdryer caused some inconvenience. It might have been a cost-effective option, but given the amenities I paid for, the omission of a hairdryer was noticeable.

    Good location, easy to visit the attractive area

    Stayed in May 2025

  • Reviewed: 24 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Lots of stairs, so be wary if any mobility issues.

    Large shared bathroom to access. Lovely staff who showed us to our room. Good kitchen facilities and free coffee available in the morning.

    Stayed in May 2025

  • Reviewed: 19 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 3 nights

    only two showers per floor is a bit inconvenient the bed lights were shining from the top bed to the bottom bed, which is exactly what you don´t want at night the metal beds are good and comfortable, and stable, but they do squeak

    balcony was very cute and an extra plus

    Stayed in May 2025

  • Reviewed: 13 May 2025

    8.0
    Nice hostel, good location
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Very noisy, windows didn’t block any noise out and the street got very loud at times. Doors were constantly being slammed by other travellers and there didn’t seem to be any consideration from them that other people were stating. Not particularly something that the hostel can help but maybe soft closing doors and some sound proofing may be considered. Light in the shower room went off multiple times when I was in the shower and I had to wave my arm about to get it to come back on.

    Very clean, good facilities.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    9.0
    A great hostel for exploring Lisbon
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    The shower I used had some mould on the ceiling, but otherwise I loved my stay

    Nice kitchen and dining area, with lots of electrical ports. Location is great - 15min walk into Lisbon centre, and right by the metro. The staff are super friendly and helpful too!

    Stayed in May 2025

  • Reviewed: 9 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted via mobile

    The schedule for cleaning the kitchen is very inconvenient: kitchen would be closed in the morning from 7:45 to 8:15 - many guests want to have breakfast before they leave and cannot do so because of that. Why cannot clean between 13:00 and 15:00?? At that time almost nobody in the hostel. And the lady who cleans the kitchen has a very unfriendly attitude. (Other staff were all very welcoming) The building is old and there was only some cosmetic repairs done inside. It is all functional and clean, but looks old. The curtains on the bed had a stinky smell like they haven't been washed for a long time, but the reception changed them for me immediately upon my request. The weather is windy and it's hot in the sun and cold in the shadows - difficult to choose what to wear. My trip was almost ruined because of the strike on railway to Sintra. Couldn't find alternative transportation. Some people said they managed to go by taxi for €17 go and €25 back. The weather and the strike are not the hostel faults of course, but it just added to my mood when rating :)

    Beds were very comfortable with USB charger and light and curtains. Kitchen fully equipped. A supermarket just near by. Close to 2 metro stations and the railway station to Sintra. Be prepared that everywhere u go - there would be no flat streets - it will always go up or down. It's a free exercise for you, but when you are already tired it can be too much. Better choose metro Marquis de Pombal when u arrive first with your bags, and go to metro Avenida when u leave. That way you will go mostly downhill.

    Stayed in May 2025

  • Reviewed: 8 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    A bit squeaky beds

    Central location, value for money.

    Stayed in May 2025

  • Reviewed: 23 April 2025

    9.0
    Affordable and great location
    • Leisure trip
    • People with friends
    • Interior Double Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    There is no air conditioning in the rooms and there is no elevator.

    It was very well located, the toilets were cleaned daily, staff was really friendly and there is free coffee

    Stayed in April 2025

  • Reviewed: 19 April 2025

    9.0
    Superb
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent hostel. Friendly and well organised. Great location. Loads of restaurants and bar within 100 metres. 10 to 15 min walk to the centre.

    Stayed in March 2025

  • Reviewed: 13 April 2025

    9.0
    Good stay
    • Leisure trip
    • Couple
    • Interior Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nice location. Walking distance to Rossio and metro. Supportive staff. They have a luggage store where you can keep luggages after checking out for free. There were only two bathrooms to be shared by entire floor. Free coffee machine available

    Stayed in April 2025

Showing 1 – 25

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