Rua da Prata 116, Santa Maria Maior, 1100-420 Lisbon, Portugal
#273 of 429 hotels in Lisbon
Guests' ChoiceBased on 595 hotel reviews
8.1Cleanliness
8.4
Comfort
8.5
Location
9.6
Facilities
8.0
Staff
9.0
Value for money
8.1
Free WiFi
7.8
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End of dialog contentReviewed: 3 September 2025
Chaerin
NetherlandsPoor Wifi, not often refils for soap/toilet paper and not chaning towels for 3 nights
Location and good staffs. Moderate breakfast.
Stayed in September 2025
Reviewed: 25 August 2025
Alyah
KuwaitThe area is super touristic. To find an authentic tasca to eat means you will need to walk to another neighborhood. But that has nothing really to do with the property, it’s just an observation.
The location is really great. Close to everything (walking distance to Alfama) great value for money for what you get. Very clean and I felt very safe there. 24 hour reception and the SOFTEST sheets I have ever slept on. Quiet, even though on a main road.
Stayed in August 2025
Reviewed: 20 August 2025
Elizabeth
United KingdomSafe instructions unclear, couldn’t get it to work. Housekeeping disturbed room despite do not disturb sign on door. Noise net curtains at window for privacy, so had to keep blackout curtains drawn with lights on. Noise of trams outside from 5am sounded like distant thunder. Side lamps harsh light, no dimming.
Central location, very clean. Quieter room on 5th floor as per request. Good size room and bathroom. Very helpful and friendly staff. Mini fridge in room to store food and drinks. Kettle and cups provided on request with a very helpful member of staff. Blackout curtains and excellent ac. Good shower. I Lift to 5th floor. Luggage storage.
Stayed in August 2025
Reviewed: 17 August 2025
Tracy
AustraliaThe mini bar fridge was not overly cold.
Location. Friendly staff
Stayed in August 2025
Reviewed: 8 August 2025
Holly
United KingdomInterior room was a little dark, and if you opened the windows to let some air in then there was a smell of greasy food from outside. But AC worked so wasn’t a major issue.
Great location on the shopping quarter. Helpful reception team.
Stayed in August 2025
Reviewed: 6 August 2025
Mathias
SingaporeThe room comprised of two single small beds (pushed together) rather than one large (queen/king) size.
The room is spacious; almost too much so given the bathroom is in turn small. It has a view onto the main street and heavy curtains to block light and sound. Breakfast was ok where you pre-choose from a menu.
Stayed in June 2025
Reviewed: 27 July 2025
Edmiston
United KingdomBreakfast was a bit basic.
Very good location. Nice spacious room.
Stayed in June 2025
Reviewed: 1 July 2025
Francesca
United StatesThe street in front of the hotel is blocked to vehicles so you need to walk a block to get Uber/taxi. This isn't really a problem for most but if you have a lot of luggage or mobility issues it could be a challenge. The hotel staff was very helpful though so I imagine if you have mobility issues you might be able to make arrangements with them.
The staff what very helpful. The room was clean and comfortable with all needed amenities. Great value
Stayed in June 2025
Reviewed: 29 June 2025
Debbie
IrelandLovely hotel, in great location within walking distance of main attractions, shops and restaurants.
Stayed in June 2025
Reviewed: 28 June 2025
Anastasiia
PortugalWe stayed for one night, everything was great.
The location is awesome , it’s comfortable and breakfast is great
Stayed in June 2025
Reviewed: 25 June 2025
Guilherme
United StatesOur window faced a shaft with construction The air conditioner lack power, never got bellow 25 even though we set it at 19 Parking is a nightmare, don’t drive there, take a taxi
Great location, excellent staff, clean and affordable
Stayed in June 2025
Reviewed: 21 June 2025
Suzanne
IrelandThere was not much natural light in the interior room. In hindsight, I should have booked a room with street view.
Excellent location. Great restaurants close by. Friendly staff.
Stayed in June 2025
Reviewed: 16 June 2025
Laura
IrelandTram outside very loud but that's not to do with the hotel and location was amazing !!!
Bed and shower were amazing !!!
Stayed in May 2025
Reviewed: 14 June 2025
Andrew
AustraliaIt seemed that the hotel was undergoing some serious redecorating. Our floor smelt strongly of paint, and the walls were half done. There was one elevator which was small and painfully slow. If you took the stairs instead you risked tripping over the painters’ drop sheets, cans of paint and other equipment which was stored in the stairwell.
Location, location, location. Brilliant.
Stayed in June 2025
Reviewed: 8 June 2025
Stephen
United KingdomNeed more clothes hangars in the wardrobe; need shelving in the bathroom for personal toiletries; no tea/coffee making facilities in the room
Comfortable beds & maid service every day; friendly, helpful staff; good breakfast included;
Stayed in June 2025
Reviewed: 7 June 2025
Seher
TurkeyI think the facility is going through some renovations at the moment. Ask if they’re finished
Pretty good location. Good price. Nice friendly staff
Stayed in June 2025
Reviewed: 6 June 2025
Annjanette
United KingdomThe furniture is a bit dated.
Great location. Helpful and friendly staff.
Stayed in June 2025
Reviewed: 2 June 2025
Rebecca
United StatesThe AC didn't work consistently in our room. We had the staff come help and he fixed it briefly, but it kept breaking and it was quite hot in there.
The staff were super helpful and the room layout was lovely.
Stayed in May 2025
Reviewed: 1 June 2025
Kristi
United StatesHotel is older, but price was reasonable.
Location was great! Staff was friendly and breakfast was good.
Stayed in May 2025
Reviewed: 30 May 2025
Chris
United KingdomHard to get taxi to airport
Good location
Stayed in May 2025
Reviewed: 18 May 2025
Luciana
CanadaLocation
Stayed in May 2025
Reviewed: 16 May 2025
Arielle
CanadaWifi is not the best
Amazing location, staff were super nice, bed and bathroom comfy.
Stayed in May 2025
Reviewed: 10 May 2025
Kk
Hong KongLocation & size of the room
Stayed in May 2025
Reviewed: 9 May 2025
Shamena
United KingdomLovely breakfast, clean, good location.
Stayed in May 2025
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