Wonderful and calm place. Highly recommended.

Stayed in July 2025

Everything, what a welcome to Madeira!

Stayed in June 2025

Nothing, they were complete professionals.

This is an excellent hotel. Quiet and private. The staff were amazing, where literally everyone was friendly, welcoming, and nothing was too much trouble. They each went out of their way to make it a memorable stay. The view from the suite, infinity pool and dining areas is absolutely incredible (and worth the higher price tag). To top it off, the daily all-inclusive breakfast and dining experience at Avista restaurant was fantastic. Thank you for a lovely stay!

Stayed in March 2025

We loved everything about the property. Our suit was spacious, clean, gorgeous views. As there are not too many suites it felt very private. We spent hours at the infinity pool and jacuzzi. It was a perfect after hike stay.

Stayed in March 2025

Nothing.

Fabulous location. Wonderful suite. Excellent staff and food.

Stayed in February 2025

All good

Exceptional service

Stayed in January 2025

Nothing

Spacious and tastefully decorated. We were very well cared for there. Breakfast was excellent. View from our room was spectacular.

Stayed in January 2025

Nothing not to like - everything was top class

Quality service, luxury accommodation and fabulous views

Stayed in December 2024

Nothing, I like everything

Service, amazing clean room, facility, staff super friendly.

Stayed in June 2024

No complaints!

We stayed at this hotel for part of our honeymoon and loved our experience. The property was beautiful, the views spectacular, staff helpful and kind, room spacious and clean, and food fresh and delicious. We loved being able to hear the waves against the cliffs and the birds chirping. It's also helpful to note that you can benefit from using the amenities at the sister property next door as well.

Stayed in May 2024

No English TV at all. This is pretty poor. I eventually hooked my Samsung phone up to the Samsung TV to watch Prime Video as luckily that can be watched abroad. No such luck with any UK streaming such as iPlayer which won't work.

Excellent location next door to Reid's. Walkable into town or the other way along a seafront path to the next village. Lovely breakfast outdoors, either cooked to order or a buffet. Infinity pool with loungers and bar never busy. Vista restaurant good but pricey. Best to walk out left to find plenty of other choices or use the lovely bar at the linked Cliff Bay Hotel which does all day food.

Stayed in May 2024

Lovely hotel, excellent staff and great food. High quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool. Special attention to every guest of the hotel.

Stayed in February 2024

The location of the hotel, and suites were gorgeous.

Stayed in December 2023

Not a thing

Stunning views, beautiful rooms, peaceful and relaxing.

Stayed in December 2023

The 2* restaurant was very good but not great. The room was fairly plain and at the price it should have felt more special.

Hard to fault. Total luxury and class but still understated.

Stayed in October 2023

Everything was exceptional, I really enjoyed my stay at the cliff and I would really love to comeback again.

Stayed in September 2023

The menu of the main restaurant. Breakfast was good, but the evening menu is not so good

Personal is professional and friendly. The rooms are very comfortable and nice

Stayed in August 2023

We also ate at the Gallo d‘Oro. Nice experience & presentation of the food but our tastebuds were not so impressed. We also went to „Ristorante Basilico“ one night - the only lowlight of the week. Good service but average food. I do not believe that they should collaborate with the Cliff Bay Hotel.

The location is just stunning. The Maisonette Suites have everything you look for. Shower & toilet on both floors, 2 nice terraces. The infinity pool has always lots of free sunbeds & is so beautiful. The staff is very helpful and natural. They have fun working and it leads to great interactions. The Avista Restaurant is just spectacular. The food (breakfasts & dinners) mindblowing. The views on the Atlantic above the cliff - no words. We will be back! 100%. Thank you for a great week.

Stayed in August 2023

Absolutely no negative comments.

Marvellous location, beautiful suite and super friendly hotel staff.

Stayed in June 2023

Easyjet broke our case by snapping the telescopic handle. They were also late for our return, but the Suites are very very good. When we go again, will use a diferent airline.

This place is expensive but fabulus. The location is fantastic. This was our first trip to Madeira but will not be the last.

Stayed in April 2023

Excellent experience. The quality and comfort of the room really exceeded our (high) expectations. Modern and up to date, yet with a very nice touch. Outstanding open views. Excellent restaurants. We very much enjoyed the infinity pool and played some tennis on a well maintained court. Drinks outside with amazing views, close to the cliffs.

Stayed in March 2023

Poor evening entertainment

Excellent staff, great suite. Super food.

Stayed in March 2023

loved our room & what a view !

Stayed in September 2022

We were there 5 days and could not get a reservation in the spa nor the michelin restaurant. Staff told us they had tickets to the cable car so we asked for 2 for 2 days later. On the evening before, they just told us they ran out so we had to scramble and change all our plans for the day. Do not rely on information for touring or arranging anything for you. For a 5star hotel, this was quite disappointing especially when one is paying over 700€ a night

Location Avista Restaurant Room and View (We had a suite facing the water)

Stayed in July 2023