Apartado 12, Ponta D'Oliveira, 9125-909 Caniço, Portugal
#1 of 9 hotels in Caniço
Guests' ChoiceBased on 260 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.3
Facilities
9.0
Staff
9.1
Value for money
8.5
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 August 2025
Sara
PortugalNothing
The sea water pool
Stayed in August 2025
Reviewed: 1 August 2025
Alan
United KingdomOur room had a small problem with ants, so any food we left out (e.g. a banana) attracted lots of them.
Spectacular ocean view, easy to use AirCon, comfy beds, and wonderful staff.
Stayed in July 2025
Reviewed: 6 July 2025
David
PortugalNothing.
Comfortable and quiet stay, excellent breakfast, and easy access to the beautiful sea. The sea temperature was sweet, the water was clear, and the fish life great! The hotel staff noted our wedding anniversary stay and return visit, with some very thoughtful touches.
Stayed in July 2025
Reviewed: 9 June 2025
Claudia
Franceswimming closes at 6 pm already
great suite, sauna with seaview
Stayed in June 2025
Reviewed: 20 May 2025
Daniel
United StatesOnly street parking and had to use meter during weekdays
Great location, pool and Spa. We did yoga every morning and breakfast is included.
Stayed in May 2025
Reviewed: 14 May 2025
Lukas
Czech Republic-
Everything was clean and nice !
Stayed in May 2025
Reviewed: 3 May 2025
Jane
United KingdomNothing
Fantastic views, Eco hotel designed with thought
Stayed in April 2025
Reviewed: 29 April 2025
Stefano
ItalyAmazing view and lovely breakfast. Felt very welcome
Stayed in April 2025
Reviewed: 29 April 2025
Cristina
LuxembourgThe restaurant is way too expensive for the quality offered and the prices in Madeira.
Great hotel in a beautiful location. Excellent breakfast. Free access to a sports center with gym, pool and Pilates classes.
Stayed in April 2025
Reviewed: 27 April 2025
Andrea
ItalyEverything was perfect
Very new building, big rooms, huge bathroom. Nice garden with swimming pool and private beach. Breakfast buffet is amazing
Stayed in April 2025
Reviewed: 13 April 2025
Ketan
SwitzerlandBreakfast was crowded. Perhaps limiting it to guests at Galomar only would help. The sheets had some stains and the room could be cleaned/vacuumed a little better. However, it it always done in a timely fashion.
The room given had a side sea view. This was nice. Breakfast and dinner was nice with good variety. Overall would recommend for a great experience in Madeira!
Stayed in April 2025
Reviewed: 10 April 2025
Patrizia
United KingdomPeaceful, quiet & excellent views.
Stayed in March 2025
Reviewed: 16 March 2025
Lorine
FranceAmazing experience at the hotel. Staff very nice and helpful. Gorgeous room overlooking the ocean.
Stayed in March 2025
Reviewed: 13 March 2025
Audrey
CanadaUpstairs pool seems a little dirty and trashcan are really small and inconvenient for a week stay.
Amazing views and pools also the spa and the fact that you can access to the other resort is nice.
Stayed in March 2025
Reviewed: 27 February 2025
Nina
United StatesElevators are small and you have to find routes through the hotel complex to the restaurants
Beautiful setting and very comfortable rooms. Appreciated access to a health club with indoor pool and spa. The staff are excellent- helpful, efficient and kind.
Stayed in February 2025
Reviewed: 25 February 2025
Ragnheiður
IcelandNothing wrong here
Very clean and nice staff
Stayed in February 2025
Reviewed: 16 February 2025
Nuño
SpainChecking late was not available in our location but easy solved in the brother hotel close by and staff very kind to deal w it
Location and concept into a rock over the sea and installations
Stayed in February 2025
Reviewed: 14 February 2025
Anna
PolandNothing.
Everything. Really everything. Hotel, localisation, pools, viev, food and especialy STAFF.
Stayed in February 2025
Reviewed: 4 February 2025
David
PolandRoom service had a tiny menu and... they charged 10 euros to deliver it
Fantastic view and big, extremely comfortable room and bed.
Stayed in January 2025
Reviewed: 24 January 2025
Jessie
ColombiaWe were a couple and only received one card, which was okay for most of the trip, but the hotel requires an access card for almost every door and area, which made it challenging when one of us wanted to go out to explore while the other wanted to rest in the room, as it would mean to cut the energy supply of the room. Also, I wish the room's balcony was a non-smoking area. If it is, we were unlucky with our neighbor. We didn't get to enjoy that area so much because he was always smoking there. Also, opening the door would let the smoke into the room. The beds were okay, a bit on the soft side. Luckily, they were not super soft, so I was able to sleep, but I wish they were a bit firmer.
- The staff in the hotel was super friendly, and they always folded our pajamas, which was an amazing touch. - The breakfast selection was fantastic, there is food for all tastes. We stayed a full week and never felt bored with the selection. They also have an ingenious solution to prevent pigeons on the restaurant's balcony. - We loved that the hotel was "Adults only", so we actually got some calm to relax away from toddlers crying.
Stayed in January 2025
Reviewed: 30 December 2024
Ceri
GuernseyNothing
The location and views were wonderful and made breakfast on the terrace after a sea swim the best start to the day! The service I received from the whole hotel team was fantastic and truly appreciated.
Stayed in December 2024
Reviewed: 23 December 2024
Jörg
GermanyEspresso from the machine at breakfast, filtercoffee was better
Restaurant terrace overlooking the ocean and cliffs, Sauna, Gym classes
Stayed in December 2024
Reviewed: 22 December 2024
Ashley
United KingdomAmazing views, amazing staff, amazing food. Sauna and spa not to be missed!
Stayed in December 2024
Reviewed: 27 November 2024
Vijay
NetherlandsBeach access was not straightforward. Slightly complex architecture (was able to figure out in a couple of days 😅)
Nice property, good breakfast, great staff. Hotel had all the amenities. I loved my stay.
Stayed in November 2024
San Marcos, USA
Andilly, France
Paris, France
Roccaraso, Italy
Watertown, USA
Agulhas, South Africa
Kraków, Poland
Dublin, Ireland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content