Outdated interiors

Location and staff

Stayed in July 2025

Great location, friendly staff, lovely pool, stunning views, clean and good size rooms. But most importantly is how helpful the staff were when I left behind my Apple Watch. I called from the airport and the receptionist asked me to call back in half an hour once she had someone check my room to look for it. When I called back she said they found it but as I was at the airport I was unable to return to collect. I asked if I paid postage could it be returned to me in the UK. She told me to email my information over which I did and I asked to be sent a payment link. The hotel posted my watch back to me the next working day, without even asking for payment. I couldn’t believe it. No one is ever this helpful. I just want to say a huge thank you to the hotel staff for being helpful and so kind. A fantastic choice of hotel for your trip in Madeira and made better by the amazing customer service 🙏🏼

Stayed in June 2025

N/A

We had a beautiful sea view, free parking, queen size bed that was very comfortable. The hotel was accessible to cafés and delicious restaurants.

Stayed in June 2025

Amazing view from the 11th floor. Easy to access, had parking and close to amazing food options. Would stay here again.

Stayed in June 2025

N/a

The staff was amazing and super helpful!! Special shout out to Pedro and lady in pool bar!

Stayed in June 2025

Very friendly

Stayed in November 2024

Simpatia and views

Stayed in September 2024

Very nice hotel, amazing view and a fantastic, super friendly staff! The location is very practical, the bus to the city stops just in front of the hotel. Beautiful beach just a short walk away, the pool is great. The hotels restaurant serves amazing food. I would stay again, big recommendation! Thanks again Team Duas Torres

Stayed in September 2024

The apartment was spacious and beautiful, the view was amazing, the bed was comfortable and the staff was really helpful and friendly! We also had breakfast a few times at the hotel's restaurant and we appreciated that there were many delicious options available. Another plus was the proximity to the mall and to some car rental companies.

Stayed in October 2024

Jacuzzi Birthday surprise Front desk staff very nice

Stayed in September 2024

Nice view ! Very helpful and kind

Stayed in September 2024

Adorei td

Amei td

Stayed in September 2024

The room was spacious, nice facilities

Stayed in September 2024

None

The best location. I go to this hotel every summer. Mrs. Fatima always helps us at the reception, and Mrs. Isabel and Juan assist us at the pool. I hope they open bookings for next year soon.

Stayed in August 2024

- Food and drink were quite pricey at pool and in restaurant - Unfortunately I had a really unenjoyable massage and would not recommend - Laundry takes two days so I wasn't able to do it during my trip as I only stayed two nights - One key card meant the fridge turned off everytime you left

+ I stayed in the budget studio, and it had everything you need; fridge, cooker, microwave, tv, etc. + Comfortable bed and spacious room + AC + Very clean hotel + Breakfast is the best I've ever seen but was cleaned up before I could get a second helping. Wish they would've informed me they were clearing up. + Staff were very friendly and approachable + Nice sized pool with a beautiful view over the coastline + Very nice restaurant with good food and drink + Shopping centre across the road

Stayed in July 2024

All was good.

Good room, nice staff, good location near the beach and pools, see view.

Stayed in July 2024

I recently had the pleasure of staying at the Duas Torres Hotel in Funchal, and I couldn't be more satisfied with my experience. As a celiac, traveling can sometimes be challenging, but the staff at Duas Torres went above and beyond to accommodate my dietary needs. They ensured that my meals were gluten-free, which allowed me to enjoy my vacation without any worries. The hotel is immaculately clean, which immediately made me feel comfortable and at ease. Its central location is another highlight, providing easy access to various attractions and amenities in Funchal. If you're looking for a room with a breathtaking view, I highly recommend room 1106, where I stayed. The panorama from the 11th floor is absolutely stunning, offering a sweeping vista of the sea and Funchal. Even if room 1106 is not available, any room on the 11th floor would provide an excellent view. Moreover, the staff at Duas Torres is incredibly friendly and attentive. From the moment I arrived until my departure, they were always ready to assist with a warm smile. Their hospitality truly enhanced my stay. Overall, Duas Torres Hotel offers a wonderful combination of comfort, convenience, and exceptional service. I would highly recommend it to anyone visiting Funchal, especially those with specific dietary requirements like myself. Loved it!

Stayed in May 2024

Cleanliness and location

Stayed in May 2024

WiFi is terrible. The jacuzzi and pool bar close very early.

Comfortable beds, large rooms, very friendly staff and very practical location

Stayed in May 2024

Building work in progress, man using pneumatic drill/hammer below us Saturday afternoon!

Seaview studio on 9th floor. Splendid view towards Funchal harbour, morning sunshine and shade after 1.30pm which suited us. Studio had separate sitting and kitchen area with balcony door. Near lift which wasn't noisy. Free car parking- we parked and didn't move the car until we left- walked and used buses as Funchal centre traffic is very clogged. Hotel opposite the Forum shopping mall. Bus stops for city centre and Aerobus just outside.

Stayed in May 2024

Nothing in particular

Overall - everything.

Stayed in February 2024

the pool outside was not clean (end of march), the breakfast was average, flight delay but still had to pay for 4 days vs 3

parking was free, very clean & cozy apartment with kitchen included, very nice location, included sauna in the price with reservation .. great balcony view

Stayed in March 2024

Everything

Stayed in November 2023

Breakfast choice very good but quality of bacon, sausages, and cold meats were very poor. Also the supposedly hot food was cold / tepid.

Location very good, was close to shopping centre with various shops, cafe's and a large supermarket, bus into centre of Funchal 200 meters away.

Stayed in November 2023