There were a few downsides.There were no vegetables for breakfast, and the place was quite noisy, as you could easily hear the neighbors. The bathroom also seemed outdated and in need of renovation, especially the shower.

The staff was amazing, very nice and attentive to details, always ready to help. They helped us with our suitcases to our room. We were also able to use the iron, and they gave us a city map with lots of information about what to see. They even offered us a Porto wine tasting, but we didn't try it. The location is great, close to both the metro station and the city center. There's an option to have a classic continental breakfast, which is great if you don't have time to go out or you're tired. The room was comfortable and cleaned every day.

Stayed in August 2025

Missing an elevator

Everything was good! Location, staff, clean room! Good!!! Very good!

Stayed in August 2025

Bed was uncomfortable

Friendly staff, clean, had luggage storage and good location.

Stayed in August 2025

We were traveling for our honeymoon and Jose Lopes made sure that we had a wonderful time. He even greeted us with a glass of Port Wine, a hand-written congratulations card, and a bottle to celebrate. We will definitely stay there again!

Stayed in July 2025

Noise

Clean and breakfast amazing

Stayed in August 2025

There could have been more sockets in the bedroom. The bathroom sink was too small put a small water bottle under the tap to fill it.

The staff was very friendly. We were given a complimentary glass of port on arrival.

Stayed in July 2025

No kettle in the room.

Good position. Staff very friendly and good breakfast.

Stayed in June 2025

Lovely staff. V helpful. V quiet rooms. Spotless.

Stayed in June 2025

Nothing, all good

Super nice staff, good location, great parking facilities, very good breakfast.

Stayed in June 2025

Lack of elevator

Location and friendly staff, Nunu the night porter was very helpful with advice on seeing the city

Stayed in June 2025

Jose was very welcoming and helpful. Wonderful crisp white sheets and large fluffy towels. Very comfortable sitting area downstairs. Excellent location.

Stayed in June 2025

Nothing! Very much enjoyed my 2 night stay while on the Camino.

Comfortable room - large and bed was great. Jose at front desk was incredibly helpful with directions, laundry and all questions I had. Breakfast was good value. Nespresso coffee machine, fruit, juices and assorted pastries, ability to make toast. Served starting at 8 am. About 10 -12 minute walk to river and cathedral.

Stayed in June 2025

A little noisy (both road noise and the next room)

Amazing staff, lovely spacious rooms and good location around the corner from the main shopping strreet, Rua de Catalina

Stayed in May 2025

No negative comments to share. Our experience with this property and staff was exceptional.

The staff was amazing and the accommodations were lovely.

Stayed in May 2025

Nothing to note

Great place to stay, would stay again. Super friendly staff

Stayed in March 2025

The parking station ( third party) packs the cars in like Portuguese sardines. Had to access my car via the passenger side. If you are old or incapacitated this could be an issue for you. But nothing wrong with the hotel.

Good location, walking distance to the river. A good continental breakfast for 10€~worth it. Helpful staff, young mate on the front desk especially. Parking station across the road for 16€ a day was convenient.

Stayed in May 2025

Small bathroom, but you can handle it.

Friendly and very helpful staff. Clean room, comfortable bed. Good location. Good breakfast.

Stayed in May 2025

The location is excellent. The staff are friendly and helpful. The rooms are spotlessly clean and the decor is lovely and relaxing.

Stayed in April 2025

Bed

Staff, location

Stayed in April 2025

+ friendly and helpful Staff + good Location + Clean + Welcome Porto wine - breakfast could be better

Stayed in April 2025

Friendly helpful staff, clean, comfy and perfect location!

Stayed in April 2025

Mattress was a bit hard, but ok for one night

Location, cleanliness, friendly staff

Stayed in April 2025

The rooms were a little basic, but it matched the price point and we thought it was great value.

Loved the port theme in the rooms, it was a great touch! We stayed here twice within a week and loved our trip to Porto. The staff were super friendly and very helpful. Enjoyed the Port tasting on arrival and the helpful tips of the area. The staff behind the desk gave us some brilliant food and drink recommendations, as well as recommending a great Port House for a tour. The rooms were good and comfortable and the location was not too far away from the metro, the market and a short walk to the river front.

Stayed in March 2025

Shower is badly moldy and smelly . No elevator, no electrical cattle , cup, glasses or whatever normally find in a hotel .

Location near by metro Staff was very friendly

Stayed in March 2025