We stayed on the ground floor room that looked out onto the main road. It can be noisy at nights as the windows are thin and can’t be updated due to the history of the house. The hotel provided earplugs so it wasn’t too much of an issue

Gorgeous house, decor and pool area. A really special and intimate accommadation

Stayed in August 2025

Location and service were excellent

Stayed in May 2025

Taps were occasionally noisy.

This is an exceptional hotel. Room 5 felt luxurious with plenty of space. The room was spotlessly clean. Both the super kingsize and additional single bed were very comfortable. Large windows gave lots of light. The marble bathroom with brushed brass fittings added to the feeling of luxury. The balcony overlooking the pool was perfect for morning coffee and evening wine. The pool was great for a 20 minute dip and swim. The reception staff were very friendly and helpful with some excellent recommendations and discounts (aquarium). The breakfast was fresh and delicious. The breakfast staff were also very polite and service was efficient. Metro was a five minute walk and bus stop even closer so easy access to down town. Complimentary port on arrival and personal notes with little extras each day. This stay exceeded our expectations. Palatial indeed.

Stayed in July 2025

Our toilet had a funky smell probably coming from old pipes - so we had to put ventilation fan on as long as we can. There was no hand soap in the room so requested several times (to 2 different staff working during the different shift schedule) but we didn't get any until we checked out. It was only one night stay so we just used our face wash that we brought with us anyway.

Amazing staff, beautiful interior, convenient location. The price of this place compare to hotels in the old city is cheaper but the quality we got was so much better.

Stayed in July 2025

Nothing!

Gorgeous property - elegant and quiet with just seven rooms. It felt like staying at a friends mansion house - the staff were so attentive and kind we were so well looked after.

Stayed in July 2025

Everything was of the highest standard, with just one small issue: during our early morning departure (around 5 a.m.), there was almost no water pressure in the shower, which made it quite difficult to freshen up before our journey. However, this was a minor inconvenience compared to the overall outstanding experience.

We stayed at Dear Lisbon - Valmor Palace for a special occasion, and everything exceeded our expectations. The staff were incredibly kind, attentive, and professional — they went above and beyond to help me organize a surprise for my wife's birthday, and it was carried out perfectly. We are sincerely grateful for that. The hotel itself is stunning, with elegant architecture and a refined interior that made our stay feel special from the moment we arrived. Our room was spacious, beautifully decorated, and very comfortable. Breakfast was delicious, with a great variety and high-quality ingredients served in a lovely atmosphere.

Stayed in June 2025

The hotel is tastefully renovated and rooms are feed spacious. Staff is well trained and breakfast is brilliant. Beds are very comfortable- highly recommended!

Stayed in June 2025

We’d love to have had a small vanity mirror in the bedroom, as it had lovely natural light and the only two mirrors were fixed in the bathroom or wardrobe. Our balcony looked out onto some building works and that was fine, but a heads up would have been preferable. Because of the building works I’d suggest putting a better curtain in the shower room. Overall we had a wonderful stay. We’d highly recommend and would definitely book again.

The breakfast had a varied spread that changed slightly each day keeping it different. We had a lovely coffee, warm and cold food options. Cereals and toast were also on offer each day. The dinning room was a lovely setting. The pool outside was a lovely private area with comfortable loungers. The pool isn’t heated but that’s okay, we had a heat wave and it was lovely to cool off and just have the option to lay outside and relax. The staff were extremely friendly and made us feel very welcomed. The location was a 50 min walk to the ‘centre’ but we got Ubers and that wasn’t an issue. The city is quite spread out anyway so we didn’t mind it was a little out of town. The room was a lovely size, beautifully decorated and the shower / bathroom facilities were fantastic. The air-con worked well and we loved the personal touch of a hand written note at the end of the stay.

Stayed in June 2025

Nothing, everything was brilliant. When bokong I was a bit worried about the location of the hotel in relation to main sights. However, the hotel is right next to a bus stop and two metros, making travelling around easy.

This is one of the nicest hotels we have stayed in. What made it particularly special was the attentive team working there. We were well looked after and they made our stay memorable. The room was fantastic, spacious, comfortable and clean. The breakfast was also great. Simple and fresh but with a different variety each day. Overall we couldn't fault the hotel and it was a pleasure to come back after a day exploring. Thank you to the team who made my wife's birthday and our anniversary such a memorable holiday.

Stayed in May 2025

Property and rooms were immaculate. Peaceful location away from the tourist traps but within proximity to everything you need, Ubers, metro or walk if you fancy stretching the legs. Staff were all extremely pleasant and professional. Drinks on arrival, complimentary water and snacks every day when the room was refreshed and a lovely breakfast. Couldn’t ask for more from the

Stayed in May 2025

beautiful grounds, lovely attentive staff. we lost power during the first day of our trip due to a country wide outage but the staff were so helpful and took care of us. food, especially dinner was best we had in portugal.

Stayed in May 2025

Nothing worth mentioning.

We loved the attention to detail at the hotel, excellent customer service and felt it was a special treat.

Stayed in May 2025

Nothing

Boutique and beautiful

Stayed in May 2025

Everything was amazing from the room, cleanliness, & staff attitude! Definitely will come back

Stayed in April 2025

Within a contemporary urban setting, an early 20th-century noble residence stands out architecturally from the surrounding buildings. This property is a true architectural gem, currently converted into an elegant boutique hotel. Upon our arrival, we were welcomed by the staff with a warm yet discreet professionalism that immediately made us feel at ease. When traveling, I seek accommodations that embody authentic style and exhibit meticulous attention to detail. Despite thorough research, I am often left disappointed by the lack of genuine character and the frequent oversight of those finer elements that contribute to making a place truly memorable. In this instance, however, I was enveloped in a delightful sense of comfort and care. Thanks to the dedication and attentiveness of the staff, this is undoubtedly a place to which we already wish to return.

Stayed in April 2025

Beautiful place to be

Stayed in April 2025

The rain, but nothing we can do about it.

Great welcoming by Jessica, the room and the breakfast, perfection :) Jessica recommended the restaurant cross the street, Taverna...great shrimp soup, wine and cheese.

Stayed in April 2025

The location was a bit further out than we would have liked but used Uber taxis so wasn’t a problem.

Very friendly staff, lovely decor, very clean, great breakfast

Stayed in April 2025

Anyone who finds anything to complain about would be impossible to please.

Beautifully decorated, super comfortable, fantastic breakfast and exceptionally friendly, smiling staff. A very nice experience. The bed had crisp, quality bed linen, fantastic shower in a gorgeous marble bathroom, with underfloor heating, the room was substantial, nothing to complain about, a lot to enjoy. A pleasure to stay here.

Stayed in April 2025

It's hands down the best hotel in Europe that I've ever stayed at. The place was sparkling clean, with fantastic service and a 24-hour front desk. The rooms were spacious, well-equipped, and beautifully decorated. The bedding was incredibly comfy and the linen was top quality, while the toiletries provided were from the Ritual brand. They had everything you could possibly need, even a heated bathroom floor! Upon arrival, they offered a lovely welcome drink and snack. Breakfast was plentiful with both hot and continental options, definitely great value for money. The only downsides were the distance to main attractions, although transportation was convenient, and the lack of a lift due to the unique building. Staff are more than willing to assist with bags, but this could be an issue for less mobile guests. Also, there was a bit of noise from the street at night, which might be bothersome for light sleepers. All in all, worth every penny spent!

Stayed in April 2025

The best experience ever, quite luxury atmosphere, historic building, nice surroundings, friendly and hospitable staff who truly care about you. Amazing, definitely will come back!

Stayed in March 2025

What a great place to stay. We couldn't have a better hotel than this when we were in Lisbon. I had a small accident and the staff of the hotel were so nice to us, nothing was to much for them. Besides that, we loved the breakfast ande size of the rooms. Next time when we are in Lisbon, definitly we will stay here again.

Stayed in March 2025

They were the best. The breakfast was great, the staff were extra friendly and welcoming, the check-in was seamless - they brought my luggage up without me even lifting a finger + they organized an early check-in which was great. I will definitely go back there, it was my best stay, even though we stopped there for a night only.

Stayed in January 2025

The room was incredible, staff were so nice and had a lovely wine in the bar. Really recommend

Stayed in January 2025