Bewertungen für Casa Melo Alvim - by Unlock Hotels 4 Sterne

Dear Gundula, Thank you very much for your kind comment. We are glad to hear you enjoyed the pleasant atmosphere of our hotel, located within the historic ancient walls. We look forward to welcoming you back soon at Casa Melo Alvim. Best regards, On behalf of the entire team, Pedro Girão Front Office Manager

Dear Gundula, Thank you very much for your kind comment. We are glad to hear you enjoyed the pleasant atmosphere of our hotel, located within the historic ancient walls. We look forward to welcoming you back soon at Casa Melo Alvim. Best re… Mehr anzeigen

Dear Mrs. Maria, Thank you so much for your wonderful review! We are thrilled that you enjoyed the charm of our beautifully building and that our team left such a positive impression with their courtesy and helpfulness. Its also great to hear that you loved your room and found breakfast to be perfect. We truly appreciate your kind words and hope to welcome you back very soon! On behalf of the entire team, Pedro Girão Front Office Manager

Dear Mrs. Maria, Thank you so much for your wonderful review! We are thrilled that you enjoyed the charm of our beautifully building and that our team left such a positive impression with their courtesy and helpfulness. Its also great to he… Mehr anzeigen

Dear Mrs. Tina, Thank you for your comments. We apologise for the issues with check-in, noise, and breakfast, and we are taking steps to improve our service. Please note that we always offer expresso coffee, it’s just a matter of asking one of our staff members. We are glad you enjoyed our location and the atmosphere. We hope to welcome you again for a better experience. On behalf of the entire team, Pedro Girão Front Office Manager

Dear Mrs. Tina, Thank you for your comments. We apologise for the issues with check-in, noise, and breakfast, and we are taking steps to improve our service. Please note that we always offer expresso coffee, it’s just a matter of asking one… Mehr anzeigen

Dear Mrs. Esther, Thank you for taking the time to share your feedback about your stay at Casa Melo Alvim. We're glad to hear that you enjoyed your suite and appreciated our central location. It truly makes exploring Viana do Castelo easy and enjoyable on foot. We're sorry to learn that the breakfast did not fully meet your expectations. We value all feedback and will take your comments into consideration as we work to enhance the overall guest experience. We hope to have the pleasure of welcoming you back in the future. Warm regards, On behalf of the entire team, Pedro Girão Front Office Manager

Dear Mrs. Esther, Thank you for taking the time to share your feedback about your stay at Casa Melo Alvim. We're glad to hear that you enjoyed your suite and appreciated our central location. It truly makes exploring Viana do Castelo ea… Mehr anzeigen

Dear Mrs. Anna, Thank you for taking the time to share your feedback. We regret that your experience did not fully meet your expectations, but we would like to clarify a few points: Our hotel is not a decaying building. It is a historic manor house, the oldest in Viana do Castelo, full of heritage and character. We take great pride in preserving its authenticity and unique charm, carefully balancing necessary renovations with respect for its architectural and historical significance. Regarding cleanliness and the condition of certain areas, we follow strict standards and regret that anything during your stay did not reflect these. We are also pleased to inform you that the internet issues have been fully resolved, and reliable connectivity is now available throughout the property. Thank you for your kind words about our front desk team. We hope to welcome you again soon for a more enjoyable stay. Kind regards, On behalf of the entire team, Pedro Girão Front Office Manager

Dear Mrs. Anna, Thank you for taking the time to share your feedback. We regret that your experience did not fully meet your expectations, but we would like to clarify a few points: Our hotel is not a decaying building. It is a historic man… Mehr anzeigen

Dear Mr. Dr. Gerhard, Thank you for your kind words. We’re delighted to know that you had such a positive experience and that you enjoyed both our dedicated staff and the beauty of Viana do Castelo. It is always a pleasure to hear that everything met our guest´s expectations. We hope to welcome you back soon for another great stay. Kind regards, On behalf of the entire team, Pedro Girão Front Office Manager

Dear Mr. Dr. Gerhard, Thank you for your kind words. We’re delighted to know that you had such a positive experience and that you enjoyed both our dedicated staff and the beauty of Viana do Castelo. It is always a pleasure to hear that ever… Mehr anzeigen

Dear Jutta, Thank you for your kind review. We are delighted that you enjoyed the comfort of our rooms, the quality of our breakfast, and our privileged location in the heart of Viana do Castelo. We’re also glad that the convenient access to the nearby underground car park added value and flexibility to your stay. It was a pleasure to welcome you, and we hope to see you again soon. Kind regards, On behalf of the entire team, Pedro Girão Front Office Manager

Dear Jutta, Thank you for your kind review. We are delighted that you enjoyed the comfort of our rooms, the quality of our breakfast, and our privileged location in the heart of Viana do Castelo. We’re also glad that the convenient access t… Mehr anzeigen

Dear Mrs. Silvia, Thank you very much for your thoughtful feedback. We are delighted to know that the location, the room, and our breakfast buffet met your expectations. It was a pleasure to have you as our guest, and we look forward to the opportunity of welcoming you again in the near future. On behalf of the entire team, Best regards Pedro Girão Front Office Manager

Dear Mrs. Silvia, Thank you very much for your thoughtful feedback. We are delighted to know that the location, the room, and our breakfast buffet met your expectations. It was a pleasure to have you as our guest, and we look forward to the… Mehr anzeigen

Dear Mrs. Monika, Thank you so much for your kind words! We’re delighted that you appreciated the unique charm of our hotel, blending historical character with refined luxury, even along the Camino. We really need to know that these special details helped to make your stay a memorable one. We hope to have the pleasure of welcoming you back in the future. On behalf of the entire Casa Melo Alvim Team, Warm regards, Pedro Girão Front Office Manager

Dear Mrs. Monika, Thank you so much for your kind words! We’re delighted that you appreciated the unique charm of our hotel, blending historical character with refined luxury, even along the Camino. We really need to know that these special… Mehr anzeigen

Dear Mr. Harald, Thank you for your feedback. We’re glad to hear that you enjoyed your breakfast. Your comment is valuable, and we will continue working to improve and diversify our offerings to better meet our guests' expectations. We look forward to welcoming you back in the future. On behalf of the entire hotel team, Best regards, Pedro Girão Front Office Manager

Dear Mr. Harald, Thank you for your feedback. We’re glad to hear that you enjoyed your breakfast. Your comment is valuable, and we will continue working to improve and diversify our offerings to better meet our guests' expectations. We… Mehr anzeigen

Dear Mrs. Diana, Thank you sincerely for sharing your experience with us. We are very pleased to hear that you enjoyed the beauty of the hotel, the friendliness of our staff, and the variety and quality of our breakfast. Your satisfaction is very important to us. We are truly sorry for the condition in which you found the room upon arrival. This does not reflect our usual standards. We have shared your feedback with our housekeeping team to help ensure this doesn’t happen again. We appreciate your understanding and hope to have the opportunity to welcome you back for an exceptional stay in the future. On behalf of the entire Casa Melo Alvim Team, Best regards, Pedro Girão Front Office Manager

Dear Mrs. Diana, Thank you sincerely for sharing your experience with us. We are very pleased to hear that you enjoyed the beauty of the hotel, the friendliness of our staff, and the variety and quality of our breakfast. Your satisfaction i… Mehr anzeigen

Dear Barbara, We thank you very for your feedback and for your kind words about the House. Regarding the issue of the alleged disappearance of money, we would like to sincerely apologise for the inconvenience, we realise the seriousness of the situation and, although the chances of an incident like this occurring as you described are extremely low, we are deeply concerned and we are taking all the necessary measures. We will do every possible to resolve this situation and to clarify the best possible way. As you must understand we do not want to be accused of such acts, and we find it very important to protect our customers and our teams. Kind regards, Daniela Ribeiro Resident Manager

Dear Barbara, We thank you very for your feedback and for your kind words about the House. Regarding the issue of the alleged disappearance of money, we would like to sincerely apologise for the inconvenience, we realise the seriousness of… Mehr anzeigen