Reviews of Casa da Mata SurfHouse

The staff was nice, but that's it. .

Beds were ok, but the room was having the window to the outside kitchen, literally below the stove, so we had to keep the window closed most of the time. There was a cat keep getting into the accommodation. We are both allergic to cats so this was a big issue. The pool looked nasty the first days, on the last day the water got slowly better. We had to ask for toilet paper and shared bathroom was not really clean. The staff on-site tried their best also giving us coffee in the morning and told us if we want to change/complain we have to contact the owner. We mentioned all points above to the owner + booking customer service but no one ever replied or got back to us. We feel unvalued as customers and it was definitely not worth any money unfortunately. They did a great job uploading photos which do not match the reality unfortunately

It's a very nice place with lots of greens and flowers , pool, large shared kitchen area Always clean . Mostly nice people are staying. Different room types available Excellent location Staff ; good, friendly, caring and hardworking

All good

Great location, quiet, clean and good for a few days

Friendly and helpfull staff

Everything was ok. You can find better places for less money.

The staff was super chill and nice and tried their very best to help in any way they could. A decent hostel choice, although a little pricey.

For the price of the room, fans could easily be installed. Kitchen was ok, but could have used a deeper cleaning. The night was quiet enough; dogs only until 10:30 from the neighbours. The double beds are very small and ours was squeaky. Upon arrival at the property, it wasn’t totally clear what to do to get in. Clear signage regarding wifi and shopping and eating close by would be helpful.

My experience was absolutely terrible. I was staying in an active construction site. There was dust and debris everywhere, and the rooms had a foul odor. Construction work went on until 10 p.m. every night, making it nearly impossible to rest due to the constant noise. The electricity kept cutting out, and to make things worse, the water stopped running while I was in the shower. The entire place was chaotic and unsafe. It’s completely unacceptable that these rooms were listed and rented out while such disruptive construction was taking place. It’s clear that the owners prioritize profit over the safety and well-being of their guests. I would never recommend this property to anyone.

Friendly staffs and best location for beaches and parties

Beautiful property and nice double bedroom with comfortable bed. Refrigerator.

When booking there was no mention that the place was not ready / it was under construction. For example the pool was not ready to use. Also the water in the shower was cold and the room was cold also.

Rodrigo was extremely welcoming and helpful. The location was brilliant, so close to the beach and nice restaurants nearby. The place was in work but has big potential for the future if invested in well.

The swimming pool was not cleaned so we couldn't use it and there was no warning about this.

Don't think I can say I liked anything. I was knackered and needed a place to crash, and it turned out to be a very bad choice. So ended up having to find another place late at night!

Bed bugs in the 10 bed dormitory, and dirty and unkept kitchen. Don't like to give bad reviews but... the place feels abandoned, there is only one volunteer ( an Immigrant that doesn't work or speak Portuguese ) at least on the Friday that I arrived. The volunteer doesn't keep the kitchen clean, and the dormitory didn't look appealing either, hence I looked under the mattress! Not marked outside as an Hostel, so if you pass it you wont know its the place.

Very private dorms (they’re like personal cubbies!), staff was super friendly and even made me food, very clean, close to the beach

I liked everything!!!

Staff 100%, place 100%

Negative, noise from water-pumper.

The owners dad was super nice!

They didn’t have any WiFi so that made me very uneasy. And the rooms were dark.

Location - very short walk to beach, and leisurely walk to town. Chill vibe and friendly staff.

The smoking/lack of ventilation. Windows did not have bug screens, but mostly the other guests were always smoking cigarettes and that came through all the open windows. There wasn't even a glass pane in the bathroom window. I'm very sensitive to that smoke so it really negatively impacted my stay there.

We booked the accommodation. We were 3 people and paid for the 6-person room. However, one of us was still put in the room with 10 people because the staff miscalculated. In other words, paid for the small room but then still had to sleep in the big room with 10 people. There was no refund or anything else. Übersetzt mit DeepL (https://www.deepl.com/app/?utm_source=ios&utm_medium=app&utm_campaign=share-translation)