Reviews of Casa Balthazar

The hotel staff were exceptional. We were arrived in Lisbon after a tiring flight, were dropped off by Uber around the corner and were unsure of the best way to get to the hotel with our heavy luggage. We called and a minute later, a brawny guy came to our rescue and carried our luggage to the hotel with a smile. All the staff were helpful with great recommendations for dinners etc. The bed was exceptionally comfortable and the linens special. The water was fiercely hot. The bathroom fixtures looked brand new. Breakfast is in a lovely room. Fresh squeezed orange juice, honey dripping from a honey comb and a nice viariety of fruits, breads, made to order omelets etc. Again the staff could not be more accommodating. We visited at a very hot time of year and the AC made the room fiercely cold. Yay! The location is ideal for walking everywhere you want to be in Lisbon.

There was a beautiful free spa with steam room, sauna and "hot tub". The hot tub is at 89F (which I think now is typical for Portugal?) We would have gone in if it were over 100F.

A unique experience at a one-of-a-kind property, located in a prime spot for walking (or taking the metro) to all of the highlights in Lisbon, Sintra, etc. Especially helpful recommendations from the staff. Delicious breakfast with everything you would want. A peaceful oasis with a spectacular view in the middle of a very busy city. Highly recommend and already miss our stay here!

From the minute I booked this accommodation the service has been incredible. I emailed requesting a few special requests and they responded promptly. When we arrived, although it took a moment to find the hidden gem, we were blown away! The rooms are incredible, I highly recommend the jacuzzi rooms! The honesty bar is lovely! The breakfast is delicious, the spa is amazing and the whole property is so clean and romantic. The spa is a lovely added touch with steam room, sauna and jacuzzi and a lovely place to relax after a long day. In the rooms there is a full mini bar, coffee machine and complimentary wine. The beds are so comfortable, the linens and towels of great quality. The attention to detail is phenomenal. The pool is a little smaller than the pictures give the impression of but this didn’t matter as we used our terrace to sunbath and rest!

Two minor items to feedback, only because we loved it so much and think these couple of things could make it even better! 1( It was difficult to find… could do with a bigger sign.. & 2) taxi’s couldn’t come to the property.

Staff, location, cleanliness and quality of accommodations …exceptional!

Not a thing I didn’t like!

Beautiful, welcoming mansion in the heat of k e of the best areas. Lovely serene atmosphere and welcoming staff with lots of little elegant touches.

Nothing

The place is amazing with nice small pool, jacuzzi, sauna and turkish bath. Greatly appreciated complementary bottle of wine and the staff was very professional.

The suggestion that I feel to make Is maybe a sign on the street since the entrance is hidden between to big bushes.

We fell in love with Casa Balthazar for it's very human, personal atmosphere - something you rarely find in big chain hotels. A big part of that feeling came from Yuran, the kind and helpful young man at the reception. Always smiling, attentive and ready to assist, he made us feel truly welcome from the moment we arrived to the evening before our early departure. We felt truly cared for. Beautifully served breakfast was delicious and generous, there is always a coffee and tea and a cake that you cannot resist available in a common area near reception. Our room was tastefully decorated and the bedding and linens were impeccable. It felt like staying in someone's beautiful home than a hotel. We were sad to leave. Thank you, dear Casa Balthazar!

Nothing I can think of

The location was fantastic. In Chiado, in a bustling area with lots to see and do, and in the heart of Lisbon, but felt very relaxed. The staff were all really friendly and professional. Breakfast was delicious. The spa and pool were lovely but the hot tub with views over the city and castle was the real showstopper. (We were in Jacuzzi room 3) I really can't speak highly enough of the place! It looked perfect online but the reality was so much better

Nothing to report

The location of Casa Balthazar was perfect for all the different places we wanted to see. Our room was spacious and comfortable with a large shower and good air conditioning. The breakfast room was lovely as was the food and pastries. I would definitely stay here again & try for a jacuzzi suite with a view.

We arrived before 2 and wanted to store our luggage but there wasn't anyone to answer the door.

This is a wonderful boutique, hotel with special finishing touches and a wonderful welcoming and warm staff to help you every step of the way

Nothing

Staff was very polite and informative. They went out of their way to ensure you were having a good time, provided suggestions and made sure you had the proper directions. Juron (sp?) was VERY helpful retrieving the phone.

Location was amazing! So convenient. Breakfast was also great!

Location, ambience, personal attention, everything!

Enjoyed our stay very much,

The privacy and the staff

Breakfast was a bit basic but we liked the hotel and the staff was very nice. We recommend the staff to have red wine at the bar. We had to go out to buy a bottle to enjoy at the jacuzzi

Everything!! The stay was absolutely beautiful and we couldn’t fault a thing

nothing!!!

The staff was so attentive and helpful for anything we needed – restaurant suggestions, and directions, car service to hotel, and back to airport, water, bringing breakfast to our room due to an early flight. Just exceptional and so kind!

The pool is small, we refrain from going one day because they were already 10 people in it and not much room for others. However, it’s still very cozy.

Very nice with jacuzzi

Taxis have hard time finding

Very comfortable room-with great view, and really helpful staff

The staff is so welcoming and helpful. The property it self is charming, romantic and in a great area.

No complaints