The room isn't on unless your card is in. I get that for electronics, but it includes AC. When you get back to the room late, it will be VERY warm since the AC wasn't running, and you'll have to wait a while for it to cool. This isnt great when you just want to get to sleep immediately.

Clean, had garage parking, breakfast was great. Customer service was OK. Room was small but nice and clean

Stayed in August 2025

Nothing not to like.

Spotlessly clean We were particularly impressed with receptionist Rui. Very helpful and very efficient.

Stayed in August 2025

very clean, everything you need near by. Easily available, Near attractions

Stayed in August 2025

Nothing.

Best sleep I have had in a long time! Very well located. Appetizing and broad breakfast set-up.

Stayed in August 2025

Only 2 paper cups for coffee water taking medication etc Would of liked glasses and teaspoons Fridge did not work was turned on but warm no cooling The snack machine was out of order and no other drinks offered to but available Was kept waiting awhile for check-in which was but staff not stating sorry for delay not communicating well with people waiting

Bed comfy shower good view excellent

Stayed in August 2025

Spotlessly clean Fridge in room Steps from the metro Free tea & coffee

Stayed in August 2025

Excellent location and facilities

Fantastic!

Stayed in August 2025

Location was perfect. Next to public transport and 10 mins to city centre. Great facilities and great value for money.

Stayed in July 2025

I couldnt really get the Youtube on the TV working. They have some way to connect through the phone/screencast, but it the connection was abrupting every 10 minutes. There were plenty of ordinary tv channels available though.

Everything is close to the hotel, places to eat, drink cofee, buy some fresh fruits. There is a chinese supermarket not far, with all the practical things that you might need for travel. Thank you for the cofee vending machine in the main hall!

Stayed in July 2025

Clean new hotel. Great location. Can walk to Ribiera. Taxi rank next to it and metro stop. Also opposite big shopping mall

Stayed in July 2025

No fitness area, no sauna or pool.

Clean, convenient, location, quiet.

Stayed in July 2025

Confortable

Stayed in July 2025

Great location....modern hotel ...very clean ...great buffet ....good value for your money...highly recommended

Stayed in July 2025

Everything

Stayed in July 2025

Have to search for a 2nd set of towels (found in the cabinet)

Pretty much all, especially want to mention a really comfy reception area with free water/coffee/tea

Stayed in July 2025

The person at the front desk was a bit rude on the arrival but understandable it felt as it was the first day.

Very accesible and in a perfect spot

Stayed in June 2025

The cleaning lady opened the door without our permission and it was reported to the staff which they ensured would not happen again. Apart from that all good

The hotel was centrally located and jardim de morro was only 10 to 12 minutes walk from the hotel. A mall nearby supermarket and eateries as well

Stayed in June 2025

The only downsides were the oversized pillows, which weren’t the most comfortable for sleeping, and occasional crowding in the hotel lobby.

Excellent location – very close to public transport and shops. The staff was extremely friendly and helpful; we received all the necessary information for exploring the city, along with additional tips and recommendations. The room layout and amenities were well thought out and comfortable. Refreshments at the reception were always available, which was a nice touch. I also really appreciate the hotel's attention to sustainability and eco-friendly practices.

Stayed in June 2025

Everything was stripped down to the minimum, bathroom bin with no lid and no bag, not a single glass or anything for the matter. The shower was very hot and it took a long time to get cold water. Not hot, cold water! A strange message to "not use towels unless you need to..." Overall the place had a cold vibe.

Location is extremely conveniente. Even though you're not in Porto, getting there and back couldn't be easier. The metro is at the door. Across the square of the hotel there's a department store with everything you might need. It's extremely convenient.

Stayed in June 2025

Absolutely nothing.

Perfect location. Nice and clean. Underground Parking available. Tram stop just outside the door. A perfect location to stay when visiting Porto.

Stayed in June 2025

No room service

Perfect

Stayed in May 2025

Hair dryer not very good

Amenities provided Modern Fridge in the room AC worked well Extra pillows available from reception upon request

Stayed in June 2025

Having only one chair in a room for up to 3 people is unnaccaptable, especially if they are seniors.

Breakfast was very very good. Staff were very pleasant and helpful.

Stayed in June 2025

No iron and no complementary water bottles.

Great value and resort.

Stayed in June 2025