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Reviews of As Cascatas Golf Resort & Spa 5 stars

Rua do Brasil, Lote 4.11.1, 8125-504 Vilamoura, Portugal

#58 of 557 hotels in Vilamoura

Guests' Choice

Review score

Based on 297 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.4

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 4 September 2025

    10
    Great place!
    • Leisure trip
    • Group
    • Luxury Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Lovely apartment, spacious & kept clean! Facilities such as pool area and bar/restaurants were beautiful. Breakfast was great!! The staff were lovely and accommodating. Really easy to get Ubers/transport to any restaurants or areas.

    Stayed in September 2025

  • Reviewed: 2 September 2025

    8.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Luxury Two-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    They suppose to provide tea/coffee facilites in the room

    Goid location, clean place. Not too crowdy like other resorts. House keeping staff was very good

    Stayed in September 2025

  • Reviewed: 31 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Luxury One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    staff very helpful and Friendly Pool bar and cleanliness

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Luxury Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Later check out! Jacuzzi section of pool not working!

    Check-in was 4pm but check out was 10 am !!!

    Stayed in June 2025

  • Reviewed: 10 August 2025

    8.0
    Very lovely hotel with a couple of hiccups that can be easily corrected.
    • Leisure trip
    • Family with young children
    • Luxury Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    The WiFi was flaky and unreliable. On our first night the aircon condensation flowed and leaked into our room forming a big puddle on the ground (although they came and cleaned it up quickly we got the impression it was a known issue from before). The restaurants although yummy, were very expensive and better options can be found outside. Location was ok, but would need a car to get around. Although the swimming pools were amazing, a member of staff told us we weren’t allowed to play with an inflatable beach ball even though many people were playing with big inflatables and jumping into the pool.

    Very spacious, lots of facilities (including games room with ping pong table, big swimming pools, gym, (expensive) restaurants, shuttle bus to the marina with reserved sun beds for Hilton guests). The staff were very nice, helpful and friendly. There was a good breakfast buffet with gluten free bread options/ muffins which were individually wrapped. Non- dairy milk and yoghurt options were also available.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    8.0
    VERY PLEASANT STAY
    • Leisure trip
    • Group
    • Luxury One-Bedroom Suite
    • Stayed 10 nights

    ROOMS COULD BE UPDATED SLIGHTLY FOOD AND DRINK VERY EXPENSIVE AT POOL BARS

    OVERALL VERY HAPPY STAFF VERY

    Stayed in July 2025

  • Reviewed: 28 July 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Luxury One-Bedroom Suite
    • Stayed 8 nights
    • Submitted via mobile

    Perfect location and very peaceful . Lovely staff and excellent food

    Stayed in July 2025

  • Reviewed: 28 July 2025

    10
    Beautiful resort with fabulous facilities and lovely staff
    • Leisure trip
    • Group
    • Luxury Two-Bedroom Suite
    • Stayed 8 nights
    • Submitted via mobile

    Light and spacious, clean and bright, well equipped space

    Stayed in July 2025

  • Reviewed: 28 July 2025

    8.0
    Superb facilities, great for a family holiday, let down by reception staff.
    • Leisure trip
    • Family with young children
    • Luxury Two-Bedroom Suite
    • Stayed 6 nights
    • Submitted via mobile

    Reception staff need more training on how to respond and help customers not just brush them off. Confusion over check in and check out times, this needs to be clarified. Restaurant food over priced.

    Room was spacious and clean. Facilities on the campus were good. Pool area was clean and well maintained, plenty of dining options. Restaurant staff were friendly. Breakfast was superb.

    Stayed in July 2025

  • Reviewed: 12 July 2025

    10
    Excellent stay
    • Leisure trip
    • Couple
    • Luxury One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Gardens need more attention

    Facilities cleanliness and restaurants

    Stayed in July 2025

  • Reviewed: 10 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Luxury One-Bedroom Suite
    • Stayed 7 nights
    • Submitted via mobile

    Excellent facilities and super staff

    Stayed in July 2025

  • Reviewed: 8 July 2025

    8.0
    Really Good, 5 star Apartments, Shared Hilton 5 star facilities 2 star reception staff
    • Leisure trip
    • Group
    • Luxury Three-Bedroom Suite
    • Stayed 3 nights

    The check-in process was TERRIBLE. as the person who booked the holiday I (seemingly stupidly) thought I could get the keys for every apartment I had paid for but nope, the named person on booking.com I informally allocated were only able to collect the keys vs the person (me) who had paid for it from my bank account! - bizzare! I enjoyed my stay but wow - the last thing you need for a big group of 21 people is them all having to provide their passport and assigned rooms as they walk in the door - it took a couple of hours when it should have been much more painless. The apartments reception is tiny, not at all 5 stars like compared to the Hilton across the pool area. The pool drinks and food are very overpriced, it just encourages people to drink from their rooms - a 12 euro cocktail is way too much for anything served in a plastic cup. The staff who manned the reception at the apartment side seemed to be the trainees from the Hilton and they didnt seem to have any autonomy. we had 7 in one apartment and a couple of times toilet rolls and towels weren't replaced. Everything else with the apartment, furnishings etc perfect. The reception staff were not very helpful, nothing personal I just hope the Hilton etc provide the apartments with more experienced staff moving forward as the reviews will start slipping.

    The Pool and facilities were great, loads of options for a large busier pool or a quieter one. The sun-loungers were plentiful too. The breakfast was great and the apartments I booked for a group of 21 were fantastic, the 3 bed had 3 bathrooms - its not clear on most pics but thats the case , the layout for the 3 bed was fantastic. The 2 bed apartment had 2 bathrooms and again very big and modern.We requested balloons and decorations for a celebration at it was incredible in the apartment when we arrived ! Its really integrated with the Hilton, they share pools and it is really the same resort.

    Stayed in July 2025

  • Reviewed: 28 June 2025

    9.0
    Stayed here many times, consistently good and love it. Great value
    • Leisure trip
    • Group
    • Luxury Two-Bedroom Suite
    • Stayed 9 nights

    Accommodation excellent and spotless; lovely balcony

    Stayed in June 2025

  • Reviewed: 23 June 2025

    8.0
    Don’t treat apartments differently. Still the Hilton!
    • Leisure trip
    • Couple
    • Luxury One-Bedroom Suite
    • Stayed 7 nights
    • Submitted via mobile

    Some staff not helpful or even acknowledged you. Never explained hotel facilities on arrival. Felt for a five star hotel was very poor, but if you went to main entrance to hotel you got the service. Don’t see why when entering into the apartments entrance standards drop and treated differently. Felt like a second class citizen! Our garden area was neglected where rest of pool areas at main areas kept lovely. Apartments don’t feel they get same attention. Why?

    Spacious, everything you needed for cooking, dishes, crockery etc. Kitchen and bathroom well equipped. Bed was really comfy. Cleaning staff very pleasant and did excellent job looking after our apartment.

    Stayed in June 2025

  • Reviewed: 13 June 2025

    10
    Excellent
    • Leisure trip
    • Couple
    • Luxury One-Bedroom Suite
    • Stayed 10 nights
    • Submitted via mobile

    Cats and rubbish

    Breakfast and golf

    Stayed in June 2025

  • Reviewed: 8 June 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Luxury Two-Bedroom Suite
    • Stayed 6 nights
    • Submitted via mobile

    Sometimes room service forgot to replenish clean towels

    The breakfast buffet was amazing

    Stayed in June 2025

  • Reviewed: 30 May 2025

    8.0
    Perfect, sunny May half-term break which is why we keep coming back!
    • Leisure trip
    • Family with young children
    • Luxury One-Bedroom Suite
    • Stayed 5 nights

    Clean, friendly and not too busy. Hotel has been going under some refurbishment since our last stay and the gym and main pool area facilities are much improved.

    Stayed in May 2025

  • Reviewed: 24 May 2025

    10
    5 nights in Vilamoura
    • Leisure trip
    • Couple
    • Luxury One-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    Nothing. Everything was great

    Clean spacious and great location

    Stayed in May 2025

  • Reviewed: 24 May 2025

    10
    First class location
    • Family with young children
    • Luxury Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    No tea bags or coffee sachets left in the apartment...we had to bring up from the various restaurants

    The overall quality of service was just very good

    Stayed in May 2025

  • Reviewed: 20 May 2025

    10
    Excellent facilities and friendly staff
    • Leisure trip
    • Group
    • Luxury Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Facilities

    Stayed in May 2025

  • Reviewed: 19 May 2025

    8.0
    Great location with all Hotel facilities but are Apartment
    • Leisure trip
    • Couple
    • Luxury Two-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    The Lounge Suite. Not comfortable for a small person.

    I like everything about it.

    Stayed in May 2025

  • Reviewed: 18 May 2025

    9.0
    Very enjoyable, great accommodation. Clean and spacious rooms.
    • Leisure trip
    • Group
    • Luxury One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    There wasn’t much around the hotel. It does operate a free shuttle however to the marina.

    Breakfast was excellent. Rooms very spacious and comfortable with excellent facilities.

    Stayed in May 2025

  • Reviewed: 13 May 2025

    10
    Really nice and friendly.
    • Leisure trip
    • Family with young children
    • Luxury One-Bedroom Suite
    • Stayed 10 nights
    • Submitted via mobile

    €25 per person is way too much.

    Tasty, variety.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    10
    Exceptional accomodation at As Cascatas Resort in Vilamoura.
    • Leisure trip
    • Couple
    • Luxury One-Bedroom Suite
    • Stayed 7 nights
    • Submitted via mobile

    Not applicable.

    Exceptional one bedroom suite.

    Stayed in May 2025

Showing 1 – 25

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