Reviews of Apartamento Roma
Travessa Henrique Cardoso 72, Alvalade, 1700-229 Lisbon, Portugal

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Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 September 2024 · Stayed in September 2024
Verified reviewIt was all very good
Thank you very much for your rating and words. We really hope you come back to us again, we appreciated your prompt communication, care for the apartment and kindness.
Reviewed: 27 July 2024 · Stayed in July 2024
Verified reviewVery clean apartment with fully equiped kitchen, comfortable beds, lovely terace, quiet nights, whole completed design, really wonderful apartment. Also close to the metro, markets and airport. On the ground floor of the old building apartment kept cold in the midle of the high summer heat. We loved it! The owner is helpful, kind and answers right back. Great experience.
Reviewed: 8 July 2024 · Stayed in July 2024
Verified reviewVery nice host. Good location for our purpose.
We expected a bigger sofa.
Guests with excellent communication, very careful, extremely friendly and took very good care of the apartment. I would welcome them again and I hope they return.
Reviewed: 30 June 2024 · Stayed in June 2024
Verified reviewLovely apartment and great value! We stayed for a week and couldn’t have been happier. Every small detail was thought of; the host even facilitated a late checkout for us. 10/10
Nothing negative to say
We loved your communication, kindness and great care for the apartment. We really hope you return to Lisbon and in particular to the apartment.
Reviewed: 25 October 2023 · Stayed in October 2023
Verified reviewSmall touches to make the guest feel welcome like pastries on arrival. Prompt responses to the messages. Very clean accommodation. Kitchen stocked with some essentials like coffee, condiments etc.
The ONLY nice to have would be an air-conditioner. The apartment itself was good but thanks the way it is built, and the weather we couldn't really open the windows and so it was hot and humid. The fans were a life saver but an AC would have been good.
In reality, the days in Lisbon during his stay were very rainy, a big storm and that is not usual. I hope you return to Lisbon and the apartment, preferably on sunny days.
Reviewed: 7 October 2023 · Stayed in October 2023
Verified reviewReviewed: 14 August 2023 · Stayed in August 2023
Verified reviewI had a great stay at Apartmento Roma. Smooth check in and check out, great communication with the host, very good facilities, and location is very close to public transport connections.
Thank you very much for your rating and comment. I am wonderfully happy to know that your stay in the apartment was excellent. I loved your communication, kindness and all the care with the apartment.
Reviewed: 19 July 2023 · Stayed in July 2023
Verified reviewIt was a great pleasure to live in that appartment. Metro is just 3 mins away. The area is very quite and calm & very near to Lisbon airport. There are many resturants around. The communication was really good. Our flight was delayed and we reached lisbon around mid night but Ana was always reachable. The appartment was full of things that we needed. The bed was really comfortable. In a word our stay was really pleasent. Thank you Ana.
Thank you very much for your words, I am very happy to read your comment. I loved your communication, all the care, always very attentive and very kind. I very much look forward to receiving Santo and his family and friends again. Until your return to Lisbon.
Thank you very much for your words, I am very happy to read your comment. I loved your communication, all the care, always very attentive and very kind. I very much look forward to receiving Santo and his family and friends again. Until you… Show more
Reviewed: 10 July 2023 · Stayed in June 2023
Verified reviewGreat location with underground and train (to Sintra) access, and supermarkets and cafes around the corner. Residential and quiet at night. Wonderful power shower, spacious and comfortable room, well-equipped kitchen.
The air didn’t circulate properly around the property, so wet clothes took a long time to dry. A very minimal thing for an otherwise brilliant place!
Many thanks for your information. There is an appliance in the apartment that helps to dry clothes quickly, it is located next to the washing machine.
Reviewed: 10 July 2023 · Stayed in July 2023
Verified reviewReviewed: 18 May 2023 · Stayed in May 2023
Verified reviewThe quiet neighborhood, the layout, EVERYTHING. This apartment has everything you can wish for. Can’t wait to come back. We bought bread, ham and fresh fruit just around corner. Everything else was available at the amazing apartment.
NOTHING!
Thank you very much, I am so happy for your comment and rating. I loved your kindness, communication and all the attention. Until your next visit to Lisbon. Best wishes and very happy days.
Reviewed: 23 February 2023 · Stayed in February 2023
Verified reviewThe mattress was especially comfortable. It's always a gamble in European rentals whether the bed will feel like sleeping on plywood or not but this bed was great.
Reviewed: 17 January 2023 · Stayed in January 2023
Verified reviewAwesome location. The appartment is located 15 Minute from city centre by metro and the metro stop is like 5 Minutes by foot. There is also a train station for trains to the exterior of Lisbon (like Sintra for ex.) also 5 Minutes on foot. The airport is 10 minutes by car. So really practical location. Even by being close to the airport the location is really quiet, situated on a small street that doesn't see much traffic. The only thing you hear a bit are the neighbours and the haircutter/barber that shares the wall of the smaller room with the appartement. I was really positively surprised by how clean the appartment was upon arrival. Spotless! You can also see that Ana really puts value in having a nice and comfortable place for you to stay in. The decoration is really cute and there are small attentions everywhere (chocolates on the pillow, coffee already available, gifts for arrival (the porto was amazing!!), salt/oil/vinegar/honey/chocolate powder and so on are also available so you don't need to buy all those basics etc...). The kitchen is fully equipped, actually the whole appartment has everything you could need (even a sewing kit and a first help kit). Ana is extremely friendly and helpful, we had contacts during our stay and she helped us countless times and was always quick to react. It's a really amazing place to stay. Perfect for a long week-end to explore Lisbon.
The only small negative point is that the appartment only has 2 windows that are on the same side of the appartment and one gives to a winter garden that isn't really open to the exterior so it's difficult to aerate the place. After like 5 days (we stayed 10) the place gets a bit damped and it got more difficult to get the towels to dry. Hopefully Ana had provided so many of them we could exchange regularly. It didn't bother us much then but i could see how it could maybe be a small bad point for some people. But again for a long week-end it wouldn't be any problem.
Thank you for your comment. Thank you very much for the information provided, very important for anyone wishing to stay at the Roma apartment. The roof of the terrace is movable and when the sun is strong it is very pleasant when the windows to the garden are open. This year, in January, Portugal and Lisbon, in particular, have been raining a lot, a lot more than usual. This year has been very special and these atmospheric conditions interfere with day-to-day dynamics. I really enjoyed receiving you in our space, I loved your communication, immense care with the apartment and environment and especially your friendliness. Thanks.
Thank you for your comment. Thank you very much for the information provided, very important for anyone wishing to stay at the Roma apartment. The roof of the terrace is movable and when the sun is strong it is very pleasant when the window… Show more
Reviewed: 19 December 2022 · Stayed in December 2022
Verified reviewReviewed: 30 October 2022 · Stayed in October 2022
Verified review