The staff were very hands off. They would only point you in the direction of where things were and wouldn’t get anything for u ( condiments or cookery) and when I asked them to help me get some chairs so my family could sit down ( as there was a table free with no chairs) they looked at me like I asked for one of their kidneys. This is what makes this hotel 4 star, zero service.

The kids entertainment throughout the day and the evening until a reasonable time was great to keep my children aged 5,10 and 12 busy. The older ones liked the pool games and the games room. The little one liked the mini water park and the disco/show. The food was good quality but it was very repetitive, though they always had veggie options.

Stayed in July 2025

All activities were for kids, even evening ones. No entertainment for adults.

Overall good, many swimming pools, nice food, lovely staff.

Stayed in May 2025

The AC in the room is old style, doesn’t cool down as much. The hotel is very family friendly which I can imagine it’s a plus if you come with kids, but I have to say that as a couple we found it a bit much. The entertainment programs are mostly catering to kids and while there are kids pools available they were mostly in the main pool. It would have been nice to have at least one area in the hotel reserved for adults only (there’s a disco like bar like that but it’s in the basement, I’m referring mostly to a terrace or a restaurant) to take a break from it.

Loved our stay at this hotel. The pool area is large and there’s a good vibe with music on. The staff is lovely and always ready to help, they even helped me sort out a little surprise for my partners birthday. Food is great especially given that there are 4 restaurants available. If I had to be picky I’d say it would have been nice to include snacks such as crisps and peanuts in their snack bar. Drinks are available the whole day at different spots, a mix of self-service and served. Cocktails are okay but pre-mixed so very sweet. The hotel is out of Albufeiras center which was a plus for us given that we didn’t want to be in the mess of the strip.

Stayed in June 2025

The entire hotel lacked good air conditioning including the lobby areas (went in late May 25). We asked for a technician to come in to check if the air conditioning was working or not , the technician came in after repeated requests and he found out that the aircon was blasting at 29C . The technician spotted the problem immediately and fixed it . He even told that the temperature is controlled centrally, so the room wasn’t at the most comfortable temperature throughout the entire stay. There is a fan in the room which doesn’t go very fast citing safety reasons.

Facilities , Pool , entertainment, kid friendly , decent vegetarian options in the main buffet restaurant. Even got a free upgrade to pool view room. Oriental restaurant was ace which is a reservation only so do get a spot early.

Stayed in June 2025

Beach is a small one- we took uber 10 minutes away to larger beach in the Old Town. Too many kids under 5… could get noisy in hallways when trying to sleep.

Excellent resort style with clean rooms and great service. Buffets had lots of selection and no long lineups.

Stayed in May 2025

lovely hotel, no misleading info online, very good variety of food, excellent pool & spa. all the staff were soooo friendly. also if it was windy you couldnt notice it because of how the hotel is built. i think the sun loungers could have done with side tables but apart from that - EXCELLENT!! definitely recommend.

Stayed in April 2025

Staff on the pool areas, very often disturbing or waking up by asking to pass a cup that was empty... ...

Very close to the cliffs, quite place,

Stayed in May 2025

Earlier meal times for young children as my grandson was eating when he was usually in bed and the snack bar didn’t have enough good food for him

Great breakfast and loved sitting outside

Stayed in May 2025

The pools, lots to keep the kids occupied. The disco. The food, lots of options. It was clean and fun

Stayed in April 2025

Wonderful Stay with an Exceptional Culinary Experience We had a fantastic stay at Hotel 3HB Guarana - all inclusive, with lot of activities for childrens and families, and one of the absolute highlights was the food experience. The dishes were not only delicious and beautifully presented, but what really stood out was the personal attention from the chef Diogo Sequeira. We had a special diet, He took the time to guide us through the menu, made thoughtful recommendations based on our preferences, and even shared a bit about how the food was prepared and where the ingredients came from. Eventhough we could not eat the desserts because of our diet, the chef Diogo was VERY kind and made something special for us to eat. You could really tell that this is someone who’s passionate about their craft and cares about giving guests something special. It made the whole dining experience feel more personal and memorable – not just a meal, but something we’ll actually remember from our trip. This is a very amazing place to relax and enjoy the holidays with friends or families, and the hotel is something which is worth going again.

Stayed in April 2025

Everything. The staff could not have been better and the facilities were great.

Stayed in April 2025

Everything was perfect thanks

The hotel is absolutely fabulous, so so clean. When we arrived we were upgraded to a bigger room. Rooms cleaned every day. There are two different restaurants on site and main restaurant, a pool bar and sports bar where you be entertained by bar manager also a small night club at weekends. Music & entertainment in main bar every night. The selection of food is amazing and staff are so so pleasant. Such a relaxing hoilday & a beautiful area

Stayed in September 2024

Drinks are not great. Only sangria was good

Amazing food, nice place. Good bed, good performance. . I would definitely come back

Stayed in September 2024

Nothing

Great facilities, delicious food all day long , clean and comfortable room.

Stayed in October 2024

The evening entertainment could be better.

good

Stayed in October 2024

Very good

Stayed in October 2024

Good size room. Nice balcony. Quiet at night. Nice staff. Easy wall to cove and a few shops.

Stayed in September 2024

checking in process

really good plenty of choice, need to sort a decent coffee out

Stayed in August 2024

Nil

The food was great and the place was clean.

Stayed in September 2024

The rooms could do with updating, but they were very clean and comfortable. The deck chairs were also very close together and you had to be out early to get a spot. This is expected in August but it was very crowded.

The pool area was fabulous, especially the swim up pool. We were there in August so it was very hot and the pool was a welcome break from the heat. The food was very good also, we were all inclusive and it was definitely worth it. The lobby of the hotel is very nice, gives a fabulous feeling when you check in.

Stayed in August 2024

1 - Why you don’t have Aperol Spritz at the hotel? It’s a summer drink appreciate by many people. Think on that. Looking forward to be at the hotel next year with aperol 😀 for my wife. 2 - The Mediterranean restaurant could be different, It’s almost the same we have in the mais restaurant but with some more meat as options. The biggest problem. They grill the meat, slice and keep in the buffet. I was expecting something more premium like a la carte menu or grilled meat send directly to our plate since we need to do a reservation for this restaurant. At the end we start the dinner in the Mediterranean but went after to the normal restaurant where we had better options. Maybe you should rethink this Mediterranean restaurant. 3 - We need to checking (enter at the room, we can be in the hotel if arrive earlier and the baggage is stored in the locker room) at 4pm but the checkout at 11am. For people that will stay 2 night like we did I don’t think this is correct. We paid for 2 days (48 hours) but had access to the room only 43 hours. The check-in and check-out times could be 2 hours different only. I think is enough to clean the rooms. But we could stay in the hotel all day long with the baggage in the locker room (when we did the checkin and also on the checkout) and was possible to take a shower in the main hotel bathroom close to the pools before leave the hotel. Then at least we didn’t lose the day 😀 But this is some improvements to make the stay even better, but it not compromised our general satisfaction.

The hotel and the rooms is very clean, the food is very good (lots of options), the beer is cold 😀 and self service. The cocktails are in general very good and the staff is willing to make mixes for you. The Slushy drink is a key for the summer and we mixed with tequila and vodka, amazing. Since it is a family hotel the kids have stuff to do all day long, the animation staff did an excellent job with the kids and also with the adults. I will definitely return to the hotel next summer to stay for more days.

Stayed in August 2024

Elevators were small and slow Food was good, drinks were ok, but the hotel lacked better drinks like a personalized cocktail, the cocktails served were like sugar and water. Forces us to go other bars outside to buy something decent

The room was fantastic, no words to describe it

Stayed in August 2024

Busy pool area but plenty of beds on the terrace all day. So if you’re not bothered about having a space right by pool you don’t need to be up at stupid o’clock putting towels out

Good location, very clean and food was great.

Stayed in August 2024

Breakfast ended at 10am which was early for us after traveling a long distance to reach the resort. Room service would have been a nice addition. More variety for drinks would have been nice like sparkling water.

My family and I enjoyed the food options. They had kid friendly options for all meals. We liked the self-serve beverage areas.

Stayed in July 2024