8.3

Opiniones del Residence Inn by Marriott San Juan Isla Verde

6500 Isla Verde Avenue, Isla Verde, San Juan, Puerto Rico

  • Sol

    Escrito en 20 de agosto de 2025 · Se alojó en agosto de 2025

    Comentario auténtico

    La habitación era enorme y super cómoda. Cama deliciosa, baño amplio, sala y cocina. La verdad es muy conveniente para estadías largas. El personal del bar de la piscina muy atentos y simpáticos. Me dieron muy buenas recomendaciones de donde ir a comer. La ubicación está muy bien ya que para ir a la playa solo hay que caminar un par de cuadras... no mas de 10 minutos

    El desayuno incluido no me gustó. Es muy al estilo estadounidense y se me hace poco variado. La comida del menú está bien pero puede mejorar

    Respuesta del alojamiento:

    Sol, it’s wonderful to hear you enjoyed your spacious suite, the relaxing bed, and the convenience of Residence Inn by Marriott San Juan Isla Verde, especially for longer visits. The team by the pool is glad to know their local dining tips were helpful and that you appreciated the hotel’s location near the beach. Your comments about breakfast selections and the menu have been noted, and the team will continue seeking ways to enhance the dining experience. Thank you for choosing Residence Inn by Marriott San Juan Isla Verde.

    Sol, it’s wonderful to hear you enjoyed your spacious suite, the relaxing bed, and the convenience of Residence Inn by Marriott San Juan Isla Verde, especially for longer visits. The team by the pool is glad to know their local dining tips … Mostrar más

    Residence Inn by Marriott San Juan Isla Verde
    21 de agosto de 2025
  • Dunia

    Escrito en 13 de agosto de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Habitación cómoda

    La parte adtva me deben dinero y no han podido devolverlo a la cuenta

    Respuesta del alojamiento:

    Dunia, thank you for sharing thoughts about your visit. It’s appreciated that you found the accommodations comfortable. Regarding your comments about the financial matter, the team is looking into it and aims to resolve it as soon as possible.

    Dunia, thank you for sharing thoughts about your visit. It’s appreciated that you found the accommodations comfortable. Regarding your comments about the financial matter, the team is looking into it and aims to resolve it as soon as possib… Mostrar más

    Residence Inn by Marriott San Juan Isla Verde
    13 de agosto de 2025
  • Anónimo

    Escrito en 1 de agosto de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Excelente y variado

    Podrian hacer juegos como de bingo en la piscina

    Respuesta del alojamiento:

    Thank you for staying with us at Residence Inn by Marriott San Juan Isla Verde. The team is glad you enjoyed the diverse offerings during your visit. Your suggestion for poolside activities is appreciated, and the team will certainly take it into consideration for future enhancements. We hope to welcome you back soon.

    Thank you for staying with us at Residence Inn by Marriott San Juan Isla Verde. The team is glad you enjoyed the diverse offerings during your visit. Your suggestion for poolside activities is appreciated, and the team will certainly take i… Mostrar más

    Residence Inn by Marriott San Juan Isla Verde
    1 de agosto de 2025
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  • Vilnery

    Escrito en 27 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Todo estuvo muy bueno.

    Todo me gustó.

    Respuesta del alojamiento:

    Vilnery, we’re delighted you loved your experience at Residence Inn by Marriott San Juan Isla Verde. The team appreciates your recommendation and hopes to welcome you back soon.

    Residence Inn by Marriott San Juan Isla Verde
    27 de julio de 2025
  • Vilnery

    Escrito en 27 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Muy buen alojamiento. Moderno, limpio, cómodo y céntrico.

    Todo estuvo bien.

    Respuesta del alojamiento:

    Vilnery, the team is delighted you enjoyed your stay at Residence Inn by Marriott San Juan Isla Verde. It’s wonderful to know you found the property modern, comfortable, and well-kept, and that the location suited your needs. Thank you for choosing Residence Inn by Marriott San Juan Isla Verde for your relaxing family getaway.

    Vilnery, the team is delighted you enjoyed your stay at Residence Inn by Marriott San Juan Isla Verde. It’s wonderful to know you found the property modern, comfortable, and well-kept, and that the location suited your needs. Thank you for … Mostrar más

    Residence Inn by Marriott San Juan Isla Verde
    27 de julio de 2025
  • Ferdinand

    Escrito en 21 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico
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  • David

    Escrito en 7 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico
  • Zaira

    Escrito en 6 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Excelente location , free parking .

    Respuesta del alojamiento:

    Zaira, thank you for staying with us at Residence Inn by Marriott San Juan Isla Verde. The team is delighted that you enjoyed the convenient location and complimentary parking. It would be a pleasure to welcome you back for another wonderful visit.

    Zaira, thank you for staying with us at Residence Inn by Marriott San Juan Isla Verde. The team is delighted that you enjoyed the convenient location and complimentary parking. It would be a pleasure to welcome you back for another wonderfu… Mostrar más

    Residence Inn by Marriott San Juan Isla Verde
    6 de julio de 2025
  • Ortiz

    Escrito en 1 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Las facilidades , cerca de restaurantes , amabilidad del personal

    La piscina necesita un poco más de limpieza

    Respuesta del alojamiento:

    Ortiz, we’re delighted you loved your experience at Residence Inn by Marriott San Juan Isla Verde. The team members appreciate your kind words and are glad you enjoyed the amenities, convenient location, and welcoming service. Your feedback about the pool’s upkeep is appreciated and will be considered for future improvements. We look forward to your next visit.

    Ortiz, we’re delighted you loved your experience at Residence Inn by Marriott San Juan Isla Verde. The team members appreciate your kind words and are glad you enjoyed the amenities, convenient location, and welcoming service. Your feedback… Mostrar más

    Residence Inn by Marriott San Juan Isla Verde
    2 de julio de 2025
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  • Nair

    Escrito en 16 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico
  • Laura

    Escrito en 12 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico

    Buena infraestructura, hotel casi nuevo, piscina y locación

    No tienen métodos de pago alternativos solo tarjeta por banda y no con chip o contacless. Las personas no ofrecen buen servicio al cliente. No tiene club de playa. El desayuno es muy malo vs el precio. No alimentos frescos.

    Respuesta del alojamiento:

    Laura, thank you for recognizing the quality of the facilities, the appealing pool, and the convenient location. Feedback regarding your payment experience, guest interactions, and breakfast is appreciated. Your insights will be shared with the team, as guest perspectives are important.

    Laura, thank you for recognizing the quality of the facilities, the appealing pool, and the convenient location. Feedback regarding your payment experience, guest interactions, and breakfast is appreciated. Your insights will be shared with… Mostrar más

    Residence Inn by Marriott San Juan Isla Verde
    12 de junio de 2025
  • Cristina

    Escrito en 4 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico

    La forma de cobro algo dudosa

    Respuesta del alojamiento:

    Cristina, thank you for staying with us at Residence Inn by Marriott San Juan Isla Verde. The team strives to provide a smooth experience for guests, including with payment processes. The feedback is appreciated and helps identify ways to enhance our service. We hope you'll consider staying with us again.

    Cristina, thank you for staying with us at Residence Inn by Marriott San Juan Isla Verde. The team strives to provide a smooth experience for guests, including with payment processes. The feedback is appreciated and helps identify ways to e… Mostrar más

    Residence Inn by Marriott San Juan Isla Verde
    4 de junio de 2025
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  • Erika

    Escrito en 31 de mayo de 2025 · Se alojó en mayo de 2025

    Comentario auténtico

    Todo perfecto

    Respuesta del alojamiento:

    Erika, the team is thrilled you enjoyed your stay at Residence Inn by Marriott San Juan Isla Verde. Thank you for choosing to stay with us, and we hope to welcome you again soon.

    Residence Inn by Marriott San Juan Isla Verde
    31 de mayo de 2025
  • E-ibañez

    Escrito en 31 de mayo de 2025 · Se alojó en mayo de 2025

    Comentario auténtico

    Muy bonitas las instalaciones, modernas, bien cuidadas.

    Pense que la gente en Puerto Rico era mas amable. En general el contacto de las personas del hotel deja mucho por desear- Frios, poco amables, no sonrien, etc-

    Respuesta del alojamiento:

    E-Ibañez, thank you for staying with us at Residence Inn by Marriott San Juan Isla Verde. The team is pleased you enjoyed the contemporary and well-maintained surroundings. Guest insights about service interactions are appreciated and help us strive to provide a welcoming environment for everyone. We hope to have the opportunity to enhance your experience on a future visit.

    E-Ibañez, thank you for staying with us at Residence Inn by Marriott San Juan Isla Verde. The team is pleased you enjoyed the contemporary and well-maintained surroundings. Guest insights about service interactions are appreciated and help … Mostrar más

    Residence Inn by Marriott San Juan Isla Verde
    31 de mayo de 2025
  • 7.0 Bien
    Nicolas

    Escrito en 28 de mayo de 2025 · Se alojó en marzo de 2025

    Comentario auténtico
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  • Gabriela

    Escrito en 29 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    Las hamburguesas son súper deliciosas

    El menú debe ser más variado.

    Respuesta del alojamiento:

    Gabriela, it’s wonderful to hear you enjoyed your stay at Residence Inn by Marriott San Juan Isla Verde and that the burgers left a great impression. The team is always looking for ways to enhance the dining experience and appreciates your thoughts regarding menu variety. We look forward to welcoming you back soon.

    Gabriela, it’s wonderful to hear you enjoyed your stay at Residence Inn by Marriott San Juan Isla Verde and that the burgers left a great impression. The team is always looking for ways to enhance the dining experience and appreciates your … Mostrar más

    Residence Inn by Marriott San Juan Isla Verde
    29 de abril de 2025
  • Mauricio

    Escrito en 26 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico
  • Luisa

    Escrito en 6 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    Muy tranquilo, excelente piscina, servicios y personal super atento.

    La habitación olía un poco a humedad el primer día.

    Respuesta del alojamiento:

    Luisa, we’re delighted you loved your experience at Residence Inn by Marriott San Juan Isla Verde. The team is thrilled to hear you enjoyed the relaxing atmosphere, wonderful pool, and attentive service. We appreciate your feedback regarding the room's initial condition and will address it. We hope to welcome you back soon!

    Luisa, we’re delighted you loved your experience at Residence Inn by Marriott San Juan Isla Verde. The team is thrilled to hear you enjoyed the relaxing atmosphere, wonderful pool, and attentive service. We appreciate your feedback regardin… Mostrar más

    Residence Inn by Marriott San Juan Isla Verde
    6 de abril de 2025
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  • Gonzalez

    Escrito en 23 de febrero de 2025 · Se alojó en enero de 2025

    Comentario auténtico
  • Alfredo

    Escrito en 12 de enero de 2025 · Se alojó en enero de 2025

    Comentario auténtico

    Se demoraron en el check in

    Respuesta del alojamiento:

    Alfredo, the team at Residence Inn by Marriott San Juan Isla Verde appreciates your feedback. They are sorry for any delays you experienced at check-in and are consistently working towards enhancing that process. Thank you for sharing your thoughts, and they hope to serve you better in the future.

    Alfredo, the team at Residence Inn by Marriott San Juan Isla Verde appreciates your feedback. They are sorry for any delays you experienced at check-in and are consistently working towards enhancing that process. Thank you for sharing your … Mostrar más

    Residence Inn by Marriott San Juan Isla Verde
    12 de enero de 2025
  • Christopher

    Escrito en 6 de enero de 2025 · Se alojó en noviembre de 2024

    Comentario auténtico
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  • Mayra

    Escrito en 28 de diciembre de 2024 · Se alojó en diciembre de 2024

    Comentario auténtico
  • Joanni

    Escrito en 16 de diciembre de 2024 · Se alojó en diciembre de 2024

    Comentario auténtico

    Todo muy limpio y acogedor.

    Tan pronto entrabas al cuarto había un olor fuerte y raro en la cocina pero nada de preocuparse.

    Respuesta del alojamiento:

    Joanni, we're delighted you loved your experience at Residence Inn by Marriott San Juan Isla Verde. Our team members are pleased to hear you found everything clean and cozy. We also note your feedback about the unusual odor and will ensure it is looked into. We hope to welcome you back again soon!

    Joanni, we're delighted you loved your experience at Residence Inn by Marriott San Juan Isla Verde. Our team members are pleased to hear you found everything clean and cozy. We also note your feedback about the unusual odor and will ensure … Mostrar más

    Residence Inn by Marriott San Juan Isla Verde
    16 de diciembre de 2024
  • Jorge

    Escrito en 13 de diciembre de 2024 · Se alojó en diciembre de 2024

    Comentario auténtico

    El lugar muy bonito y limpio..

    Que me cobraron un impuesto adicionale por cada noche de 40 dólares, cuando llegue al hotel y eso no esta descrito cuando lo reserve

    Respuesta del alojamiento:

    Jorge, it's great to know you found the place beautiful and clean during your stay at Residence Inn by Marriott San Juan Isla Verde. Regarding the additional charge, these details are typically provided during the booking process and may sometimes be overlooked. We're glad to have had you as our guest and hope to welcome you again in the future.

    Jorge, it's great to know you found the place beautiful and clean during your stay at Residence Inn by Marriott San Juan Isla Verde. Regarding the additional charge, these details are typically provided during the booking process and may so… Mostrar más

    Residence Inn by Marriott San Juan Isla Verde
    13 de diciembre de 2024
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  • Jhon

    Escrito en 10 de diciembre de 2024 · Se alojó en diciembre de 2024

    Comentario auténtico
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