Aguadilla 55, Condado, Condado, 00907 San Juan, Puerto Rico
#64 of 94 hotels in San Juan
Guests' ChoiceBased on 49 hotel reviews
7.3Cleanliness
8.6
Comfort
8.9
Location
8.7
Facilities
8.0
Staff
8.6
Value for money
7.3
Free Wifi
8.8
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Showing 1 - 25
Reviewed: February 19, 2025
Melody
PortugalBreakfast - inconsistent quality of offering. Noisy as renovation work happening. Had not appreciated no bar/ restaurant at the Hotel. Fabulous outdoor bath but no soap/ bubble bath etc provided. Got some eventually
Location - friendly staff - quirky
Stayed in February 2025
Reviewed: February 2, 2025
C
United StatesThe room we had would have been nice if it was bigger. The shower was a big waste due to size. It would be better with smaller shower and more space for room.
Nice property Restaurant next door was awesome. The staff very nice. The hotel cleaning staff was very helpful and nice. Great location.
Stayed in January 2025
Reviewed: December 18, 2024
Julie
United StatesOur Mediterranean suite was lovely, but had no chair or luggage rack, so we had to rely on the veranda to sit and put shoes on. and put suitcases on the bed to pack and unpack.
The staff, location, and decor. The bed. though very high, was also very comfortable
Stayed in December 2024
Reviewed: May 20, 2024
Robert
United StatesNo functional elevator(was being fixed very early am) we were on third floor, really loud (undetermined source)noises in the middle of the night while we were sleeping and a leaking a/c. No hot water from shower panel.
Very attentive staff. Great management team! Thanks for everything you did for us. We appreciate you accepting our constructive criticism like champs.
Stayed in May 2024
Reviewed: July 28, 2023
Andres
United StatesRoom space. Too small for the value paid.
Location
Stayed in July 2023
Reviewed: July 8, 2023
Angel
United StatesA lot of the time, there was no front desk person. Sometimes, our room wasn’t cleaned and that was frustrating.
Breakfast was really delicious and I liked how the rooms were decorated.
Stayed in June 2023
Reviewed: April 2, 2023
Andy
United KingdomThe shower had no pressure to it and took a long time to heat up. The room wasn’t very well sound proofed which was an issue for us early to bed types.
the location and the decor were marvellous and the staff simply wonderful and friendly.
Stayed in February 2023
Reviewed: February 16, 2023
Ruth
United Kingdomno facilities, everything was at the sister hotel across the road. check in was super strict and not possible before the official time. shower was kind of planted I. the room.,Balkons with bath was visible from the balcony next door so I didn’t use it. sloppy floor.
nice Greek interior
Stayed in February 2023
Reviewed: January 22, 2023
Simon
United StatesThis hotel is located on an unattractive side street. Exit the hotel and you pass a dumpster, and several loading bays. We were very disappointed with the view of the lagoon. It was not as shown in the pictures on booking.com.
The staff are very friendly, helpful and provide excellent service.
Stayed in January 2023
Reviewed: October 14, 2022
Erykah
United StatesNo microwave for guests.
The room
Stayed in October 2022
Reviewed: February 14, 2025
George
United KingdomSee above.
Not much. Marketing vs practicality questionable. clearly amateur operation that has not been properly road tested by owners. poor lighting. Absence of quality mirrors, shower design and water pressure issues. Hopeless coffee machine. Property not worth rates. Poor entrance lighting and many uneven surfaces. Overpriced.
Stayed in February 2025
Reviewed: June 30, 2024
Elwood
United StatesJust amazing
Stayed in June 2024
Reviewed: May 15, 2024
Mayra
United StatesNothing
Attentiveness,location, adults only
Stayed in May 2024
Reviewed: April 13, 2024
Alireza
SpainNothing because nobody its responsible and attend you
Stayed in April 2024
Reviewed: March 21, 2024
Amber
United StatesBeautiful hotel
Stayed in March 2024
Reviewed: January 27, 2024
Helio
United StatesIt was underwhelmed, I would have expected more from a luxury boutique hotel. The shower is beautiful but didn’t work properly, the pressure was low and the water didn't warm up. I missed some basic functionalities in the room, such as hooks for towels, electric outlet and a switcher for the side table lamp.
The hotel is very charming in a quiet street and close to a beautiful lagoon. The rooftop is nice and has a great view of the city. The L’Occitane bathroom amenities were a good surprise. The bed was great, the mattress was firm as I like it and the pillows and linen were quite comfortable.
Stayed in January 2024
Reviewed: January 10, 2024
Amy
United StatesVery relaxed and stylish. I loved the added dining area in our room. Great location. Even in January the pool was refreshing after paddle boarding.
Stayed in January 2024
Reviewed: March 1, 2023
Ramon
Puerto RicoToo expensive for a small room with no windows.
The staff, it was very clean and everything in order
Stayed in February 2023
Reviewed: January 24, 2023
Judith
Dominican Republicold fashioned tv
nice decor, clean room and space
Stayed in January 2023
Reviewed: November 24, 2022
Myriam
United StatesThe room is pretty small, not very clean, nowhere in it to put anything anywhere (challenging to do makeup in the tiny bathroom), the pillows/bed not great. We were definitely disappointed by the quality of our stay and didn’t feel special at all even though we noticed the hotel that we would stay there as part of our honeymoon.
The location was great. The service was great.
Stayed in November 2022
Reviewed: November 14, 2022
Sweeney
United StatesEveryone who works here is so incredibly nice and goes out of their way to ensure an enjoyable stay
Stayed in November 2022
Reviewed: September 16, 2022
John
Puerto Ricostaff and valet parking
Stayed in September 2022
Reviewed: September 9, 2022
Hiramdie
Puerto RicoRestaurants were closed and the pool bar as well. I was disappointed since it was a honeymoon stay.
Stayed in July 2022
Reviewed: February 11, 2025
Adrian
Puerto RicoThere are no comments available for this review
Stayed in January 2025
Showing 1 - 25
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