Opiniones del DoubleTree by Hilton San Juan 4 estrellas

¡Saludos! Thank you for your positive feedback about our facilities, staff, and location. We appreciate your honesty regarding the bathroom door privacy and will certainly take this into consideration for future improvements. We hope to have the chance to welcome you again soon!

¡Saludos! Thank you for your positive feedback about our facilities, staff, and location. We appreciate your honesty regarding the bathroom door privacy and will certainly take this into consideration for future improvements. We hope to hav… Mostrar más

¡Saludos, Ruthzarim! Gracias por tomarse el tiempo para compartir sus comentarios sobre su reciente estadía. Lamentamos mucho que se haya encontrado con que el desayuno ya no estaba disponible a las 10 a.m. Queremos aclarar que nuestro servicio de desayuno cerró más temprano de lo habitual debido a un evento especial que estábamos organizando en nuestro restaurante. Entendemos que esto pudo haberle causado un inconveniente, y le pedimos disculpas por no haber comunicado este cambio con la suficiente antelación o claridad para su conocimiento. Agradecemos sinceramente su comprensión y esperamos que, a pesar de este inconveniente, haya disfrutado de su tiempo con nosotros en Puerto Rico. Nos encantaría tener la oportunidad de darle la bienvenida de nuevo y ofrecerle la experiencia completa que esperamos de nuestro hotel.

¡Saludos, Ruthzarim! Gracias por tomarse el tiempo para compartir sus comentarios sobre su reciente estadía. Lamentamos mucho que se haya encontrado con que el desayuno ya no estaba disponible a las 10 a.m. Queremos aclarar que nuestro serv… Mostrar más

¡Saludos Ivette! Thank you so much for your wonderful review! We’re delighted that Bryan at the front desk made you feel so welcome and that you enjoyed the cookies we prepared for you. It means a lot to the entire team to know you had a fantastic experience. We look forward to welcoming you back soon!

¡Saludos Ivette! Thank you so much for your wonderful review! We’re delighted that Bryan at the front desk made you feel so welcome and that you enjoyed the cookies we prepared for you. It means a lot to the entire team to know you had a fa… Mostrar más

Saludos, Dorota! Thank you for taking the time to leave a review. We value your feedback as it helps us provide the best experience to all our guest. We are happy to hear that you enjoyed the complimentary Doubletree Signature Welcome Cookie, the cleanliness of our hotel, found it comfortable and that the staff provided excellent service. We are sorry the breakfast did not meet your expectations. Please give us the opportunity to make it right by contacting our hotel manager directly at the property. He will be more than happy to hear any concerns you may have. We hope to welcome you back on our property soon!

Saludos, Dorota! Thank you for taking the time to leave a review. We value your feedback as it helps us provide the best experience to all our guest. We are happy to hear that you enjoyed the complimentary Doubletree Signature Welcome Cooki… Mostrar más

¡Saludos, Juan Carlos! ¡Qué gusto leer su comentario! Nos esforzamos por mantener nuestras instalaciones y ofrecer un servicio excelente, así que sus palabras son muy gratificantes. Nos alegra saber que la belleza de nuestro hotel y la calidad de nuestros muebles y habitaciones fueron de su agrado. Gracias por sus comentarios acerca de el desyuno. Entendemos su preocupación si sintió que la relación entre el precio, la cantidad y la calidad no fue la esperada. Tomamos muy en serio sus comentarios y los investigaremos a fondo con nuestro equipo de cocina y gestión de costos para identificar áreas de mejora. Esperamos tener la oportunidad de tenerlo como huésped en una futura ocasión

¡Saludos, Juan Carlos! ¡Qué gusto leer su comentario! Nos esforzamos por mantener nuestras instalaciones y ofrecer un servicio excelente, así que sus palabras son muy gratificantes. Nos alegra saber que la belleza de nuestro hotel y la cali… Mostrar más

Saludos, Zacarias. We regret that your stay with us didn't meet your expectations. Our main focus is always the comfortability of our guest. You can contact our hotel manager Michael Arroyo to further discuss your experience at 1-877-926-3030.

Saludos, Zacarias. We regret that your stay with us didn't meet your expectations. Our main focus is always the comfortability of our guest. You can contact our hotel manager Michael Arroyo to further discuss your experience at 1-877-92… Mostrar más

Hello William, we're sorry to hear about the challenges you faced during your stay with us. We are currently investigating the concerns you raised. Please contact us at (787) 625-3129 to share more details about your booking and discuss this further. Your feedback is valuable, and we aim to improve. We appreciate your input and hope to provide a better experience in the future.

Hello William, we're sorry to hear about the challenges you faced during your stay with us. We are currently investigating the concerns you raised. Please contact us at (787) 625-3129 to share more details about your booking and discuss… Mostrar más

Hello Lopez, we're sorry to hear about the challenges you faced during your stay with us. We are currently investigating the concerns you raised. Please contact us at (787) 625-3129 to share more details about your booking and discuss this further. Your feedback is valuable, and we aim to improve. We appreciate your input and hope to provide a better experience in the future.

Hello Lopez, we're sorry to hear about the challenges you faced during your stay with us. We are currently investigating the concerns you raised. Please contact us at (787) 625-3129 to share more details about your booking and discuss t… Mostrar más