Matuszewskiego 10, 57-320 Polanica-Zdrój, Poland
#13 of 44 B&Bs and Inns in Polanica-Zdrój
Guests' ChoiceBased on 21 hotel reviews
9.4Cleanliness
9.6
Comfort
9.3
Location
9.8
Facilities
9.5
Staff
9.8
Value for money
9.1
Free WiFi
9.1
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Showing 1 – 21
Reviewed: 31 May 2025
Katarzyna
PolandThe bed was quite narrow for 2 people
Good location, delicious breakfast, helpful staff
Stayed in May 2025
Reviewed: 5 February 2025
Anna
Polandvery nice cosy and charming hotel, well equiped and with very good breakfast. Close to the center but not in the middle. having very nice beauty treatments. Good place for stay also in colder months.
Stayed in November 2024
Reviewed: 6 January 2025
Michal
PolandN/a
Wellness facilities, location, breakfasts, staff.
Stayed in January 2025
Reviewed: 3 June 2024
Andrzej
PolandCompared to the rest of the standard of the hotel, the breakfast was slightly disappointing. Breakfast in Polish hotels in on a very high level and I expected a bot more from a hotel that was perfect in every other way.
This is a great hotel with amazing Spa facilities and extremely helpfull and friendly staff. The room was large and comfortable, the hotel itself is beautifully fitted out and the location is close to the centre of town. A perfect place for a relaxing get away in the Polish mountains. We arrived early and the staff were flexible to allow us in to the room earlier than check in time and even opened the Spa for us early.
Stayed in May 2024
Reviewed: 18 April 2024
Przemyslaw
PolandEverything you need is there:) Spa area is fantastic, breakfast delicious and rooms comfortable.
Stayed in April 2024
Reviewed: 9 June 2023
Ola
CanadaThe staff was very exceptional. Especially the bartender, Pani Ewa went above and beyond for our family. She arranged a bottle of champagne and flowers to be prepared at our breakfast table for my sisters birthday. All the staff was wonderful though! Breakfast was delicious, the spa facilities were beautiful, we were even able to check in a little early. We enjoyed the different saunas and the jacuzzis. Overall, would highly recommend this hotel spa!
Stayed in June 2023
Reviewed: 5 April 2023
Slav
United KingdomThe room was quite basic but clean and with comfortable bed and with everything else available at the Villa this wasn’t an issue at all.
Spa facilities were amazing. Very nice and smily staff. Great breakfast. Good location just 5 min from the centre of the town.
Stayed in April 2023
Reviewed: 18 January 2023
Marta
United Kingdomvery clean, staff friendly
Amazing spa and wellness facilities
Stayed in January 2023
Reviewed: 24 September 2023
Piotr
PolandI regret to inform you that my stay at Villa Alina, initially anticipated to be pleasant, was unequivocally disappointing due to the subpar conditions and lack of adequate services encountered. Upon arrival, it became evident that the room allocated was in an unacceptable state, with cleanliness significantly below standard. The bed, intended for two persons, was a substandard, foldable unit, marked by dust and scratches. Despite multiple requests for cleaning (via door hanger), the room continued to harbor dirt, with cleaning services only superficially arranging bedding and attending to visible sections of the floor. The bathroom was equally unsatisfactory, with dust layers enveloping the shower top and cobwebs hanging from the ceiling. The radiator was conspicuously unclean, covered in sticky residue. Additionally, the SPA area was devoid of supervision, lacking essential safety features such as alarm bells in the saunas, posing significant risks to guests. The absence of monitoring has also led to the contamination of saunas by guests. Despite raising this concern with other guests and staff, no corrective actions were undertaken. I was informed that due to staffing constraints, proper supervision could not be ensured, with only a promise made to reinforce already visible sauna regulations. Regrettably, I contracted a skin condition during my stay, necessitating medical consultation with a dermatologist. Despite lodging a formal complaint regarding the aforementioned issues, I have yet to receive any acknowledgment or response from Villa Alina's management. Given these distressing experiences, I find myself compelled to advise against any future stays at Villa Alina, and I seek immediate redressal for the grievances mentioned above.
I wish to commend the quality of the breakfast served during my recent stay. While it was evident that the establishment was operating with limited staff, I must acknowledge that the team present demonstrated utmost professionalism and maintained a cordial demeanor throughout.
Stayed in September 2023
Reviewed: 13 March 2025
Joseph
United StatesThere are no comments available for this review
Stayed in February 2025
Reviewed: 2 January 2025
Mateusz
United KingdomThere are no comments available for this review
Stayed in December 2024
Reviewed: 1 October 2024
Frankiewicz
PolandThere are no comments available for this review
Stayed in September 2024
Reviewed: 11 March 2024
Lukasz
NorwayThere are no comments available for this review
Stayed in March 2024
Reviewed: 3 July 2023
Agnieszka
PolandThere are no comments available for this review
Stayed in July 2023
Reviewed: 19 June 2023
Michael
AustraliaThere are no comments available for this review
Stayed in June 2023
Reviewed: 11 March 2023
Majid
United KingdomThere are no comments available for this review
Stayed in March 2023
Reviewed: 27 January 2023
Krzysztof
CanadaThere are no comments available for this review
Stayed in January 2023
Reviewed: 6 January 2023
Lukasz
NorwayThere are no comments available for this review
Stayed in December 2022
Reviewed: 20 November 2022
Paweł
PolandThere are no comments available for this review
Stayed in November 2022
Reviewed: 20 October 2022
Krzysztof
CanadaThere are no comments available for this review
Stayed in October 2022
Showing 1 – 21
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