Reviews of Smart Hotel 2 stars
Słowackiego 3, 80-257 Gdańsk, Poland

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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewRooms were comfortable, hotel was modern.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewGood location
Provided tea and coffee but no kettle to heat water. Smells from drains spoiled sleep.
Dear John, Thank you for taking the time to write a review of our hotel. We also appreciate your kind words about our staff and our location. We are sorry for any inconvenience you experienced during your stay. We will forward your comments to the relevant department for their attention. Best ragrds, Smart Hotel
Dear John, Thank you for taking the time to write a review of our hotel. We also appreciate your kind words about our staff and our location. We are sorry for any inconvenience you experienced during your stay. We will forward your comments… Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNice hotel with friendly staff. The room was clean and convenient. Smooth check-in experience.
We stayed at the room 103 and the bathroom door was hard to open/close as well as it didn't have a door handle. There was a hiccup approx. in the middle of the door track which required a strong force push to overcome it and fully open/close the door. Given the room is also designed for disabled people, it's an oversight.
Dear Dmitry, Thank you for taking the time to write a review of our hotel. We are glad that you appreciated our staff and the cleanliness of the rooms. We will forward the issue with the door to the relevant department for investigation. Best regards, Smart Hotel
Dear Dmitry, Thank you for taking the time to write a review of our hotel. We are glad that you appreciated our staff and the cleanliness of the rooms. We will forward the issue with the door to the relevant department for investigation. B… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe most user-friendly hotel
Dear Madam, Thank you for your kind review of our hotel. We are glad that we met your expectations, and we would like to cordially invite you to visit us again. Hotel Smart
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewYou can hear traffic from the nearby road
Dear Leo, Thank you for leaving a review about our facility. We invite you to visit us again, Best regards, Hotel Smart
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewHotel is really clean and nice. new furniture, comfortable mattress. There are many supermarkets and shops near: Galereya Baltiiska, Lidl. Bus stop near.This is the second time I've stayed at the hotel, everything is great
Dear Viktoriia, Thank you for your kind review of our hotel. We are delighted that you chose us again. We were very pleased to have the opportunity to welcome you back. We look forward to seeing you again. The Hotel Smart team
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewYes
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewSurprisingly good for the price and location, offering a perfect combination of both. I would stay here again next time. The bed is very comfy. Even though the room is small, we had enough space to bring two big suitcases and two small ones.
Perhaps the combined shower and sink cubicle should improve the sinking system. water spills all area and that makes a bit difficult to brush your teeth there. Fortunately there is another sink in the toilet cublicle. Also, the lack of hairdryer sometimes is missing.
Dear Ms. Alejandro, Thank you for leaving a review about our hotel. We are very pleased to have had the opportunity to host you at our facility. We hope that you will visit us again in the near future. We cordially invite you to stay with us at Hotel Smart.
Dear Ms. Alejandro, Thank you for leaving a review about our hotel. We are very pleased to have had the opportunity to host you at our facility. We hope that you will visit us again in the near future. We cordially invite you to stay with … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewRoom was very clean staff very friendly and helpful food excellent
Nothing I didn't like
Dear Christine, Thank you for leaving such a warm review about our hotel. We are very pleased to have had the opportunity to host you at our facility. We hope to see you again in the near future. We cordially invite you to visit us again, Hotel Smart.
Dear Christine, Thank you for leaving such a warm review about our hotel. We are very pleased to have had the opportunity to host you at our facility. We hope to see you again in the near future. We cordially invite you to visit us again, … Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewBreakfasts
All waa good
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewGood value for money, very helpful staff
Bathroom sink was dirty, rooms needed aircon
Dear Mr Ben, Thank you for taking the time to leave a review of our facility. We are glad to hear that the hotel staff met your expectations. :) Any inconveniences experienced during your stay will be reported to the relevant department immediately. We hope to welcome you again in the future. Smart Hotel
Dear Mr Ben, Thank you for taking the time to leave a review of our facility. We are glad to hear that the hotel staff met your expectations. :) Any inconveniences experienced during your stay will be reported to the relevant department imm… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified review