ul. Oswalda Balzera 21, 34-500 Zakopane, Poland
#26 of 85 hotels in Zakopane
Guests' ChoiceBased on 153 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.0
Facilities
9.1
Staff
9.2
Value for money
8.7
Free Wifi
8.6
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End of dialog contentReviewed: August 30, 2025
Hanna
UkraineEverything was great!
Stayed in August 2025
Reviewed: August 14, 2025
Ahmed
United Arab Emiratesthe breakfast can be better
Everything, room is big as well
Stayed in August 2025
Reviewed: July 18, 2025
Marietta
SlovakiaThere was fee for parking
We liked rooms and everything that this hotels is offering ( wellness, fitness, breakfast)
Stayed in July 2025
Reviewed: July 16, 2025
Golman
United StatesPerfect family friendly designed for little kids to older kids.
Stayed in July 2025
Reviewed: July 1, 2025
Beata
United StatesEverything
We love every moment in the hotel. Room and whole hotel are beautiful, great swimming pools and relaxing areas. Breakfast at the hotel was great.
Stayed in July 2025
Reviewed: June 13, 2025
Kaspars
LatviaGreat location for those who want to go on hiking trip. As it was my intention. Tatra National Park is only a few minutes' walk from hotel. Great breakfast with plenty of options. The lobby bar is exceptional with great options. Arriving quite late on a weekday evening meant that the local restaurants had already closed their doors. Thankfully, the hotel's lobby bar offered food&drinks options.
Stayed in June 2025
Reviewed: May 16, 2025
Imthegunlobby
PolandSwimming pool isn't as nice as it seems on the pictures.
Good location, space rooms, comfortable beds, good breakfast.
Stayed in April 2025
Reviewed: May 14, 2025
Ing
SlovakiaNothing
Excelent
Stayed in May 2025
Reviewed: May 14, 2025
Nasab
Israelnothing
Everything was great! Spa, breakfast and the rooms
Stayed in April 2025
Reviewed: May 5, 2025
Liudmyla
UkraineHowever, the pool area can get quite crowded, and for this price, we would expect some extra touches in the room — like hair conditioner and body lotion. Also, the pillow was a bit uncomfortable.
We’ve stayed here for the third time already — it’s definitely our favorite compared to other similar resorts in Poland. The breakfasts are delicious, the hotel is generally well-maintained even though it’s not brand new. There are plenty of activities for kids. The cocktails at the bar are really good. Great place for a relaxing family holiday!
Stayed in May 2025
Reviewed: May 3, 2025
Chetan
PolandJust would like to see few rice recipes in the breakfast
Everything was perfect !!
Stayed in May 2025
Reviewed: March 31, 2025
Rasa
LatviaThe pillow wasn’t comfortable enough
Location great, staff was really nice and friendly, hotel nice, clean, comfortable. Spa was good, liked that there is 18+ zone for saunas.
Stayed in March 2025
Reviewed: March 10, 2025
Martin
SlovakiaEven tho the hotel looks modern, sometimes you can find details that show some wear and tear. What was a total let-down was the wellness and pool facility. The swiming pool itself was ok, a lot of families with childeren were there when we were there, but that's not the hotels fault. The saunas and the sauna area was poorly designed. Ignoring that most people didn't respect the rules and etiquette (e.g. being in saunas in swimsuits and most were loud), the floorplan was really weird. The showers offer no privacy when cooling down from the saunas, no cooling pool, only showers and a small ice-basin. So in short, if the hotel overall is a 5/5, the sauna area is a 2/5.
We attended a conference organised by our company, and decided to stay a while longer. The conference room is superb, the food provided was excellent. Overall the staff was helpful and everything was nice. Our company was tehre for a 3rd time, and i will be happy when we will be there again.
Stayed in March 2025
Reviewed: February 19, 2025
Réka
HungaryThe breakfast had no allergen labelling, and there was no plant milk available for the coffee.
Very family friendly, the room was comfortable with the whole family and stuff.
Stayed in February 2025
Reviewed: January 27, 2025
Victoria
UkraineAt check-out time elevators are full, so much time to get it
So much fun for kids (toddlers)
Stayed in January 2025
Reviewed: January 19, 2025
Carla
ItalyNothing
Everything
Stayed in December 2024
Reviewed: December 22, 2024
John
MaltaI liked everything
state of the art stay ...bfast marvellous...spa and indoor swimming pool fantastic...location great especially for skiing justcross the road
Stayed in December 2024
Reviewed: December 10, 2024
Joseph
MaltaNothing really
Location with good parking(which you pay for). Breakfast was very good with a big selection. Pool and jacuzzi came handy after a day out walking
Stayed in December 2024
Reviewed: December 5, 2024
Volodymyr
UkraineSoundproofing in the rooms could be improved; the neighbors in the adjacent room were a bit noisy, and they could be heard very clearly.
A luxurious breakfast, the room is very spacious, clean, and comfortable, the bed is very cozy, the staff is very friendly, the pool is clean, large, and warm, and there are always spots available on the loungers.
Stayed in December 2024
Reviewed: December 3, 2024
Roxanne
United KingdomReception could have been more helpful when one of our party misplaced their phone within the hotel.
Amazing breakfast, lots of variety and catered to different dietry requirements and nationalities. Even chocolate cake for pudding at breakfast.
Stayed in November 2024
Reviewed: November 9, 2024
Richard
HungaryNot a lot of restaurants around, but the ones that are near are also pretty good.
It was an incredibly cosy and warm place to stay. It has a nice wellness area included in the price, with 3 jacuzzis and not crowded. Sauna options are great as well with dry, infrared and two steam saunas. Room is surprisingly big and had a sofa. The place is really good for hikers as it is directly located next to the hills.
Stayed in November 2024
Reviewed: September 27, 2024
Arman
SwedenHad some hidden cost. I paid in advance but at the hotel I was said I have to pay some tax! I don't know why it wasn't mentioned in advance I was booking...
Good breakfast and nice hotel. Great view.
Stayed in August 2024
Reviewed: September 9, 2024
Daniel
PolandPaying for the parking at all is ridiculous, but requesting 30pln a day is just another level of greediness. I'd totally understand that for the second car though, but for your main one - come on.
Breakfast was not only great in terms of quality but service as well. Ingredients were refilled throughout the whole breakfast time, so even if i showed up late i still got plenty to eat. Cleanliness. Good standard in rooms. Helpful staff.
Stayed in August 2024
Reviewed: August 17, 2024
Reem
Kuwait-location -comfortable -nice treatment
Stayed in August 2024
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