Some staff attitudes and very late check in time 4pm!!!

Everything about it is perfect

Stayed in September 2025

Low WiFi No international channels on tv

Location, facilities, breakfasts

Stayed in August 2025

Mini bar wasn’t filled. Too crowded for breakfast. Parking can be included to the room and free of charge

Good interior, clean room. We used to stay in this hotel multiple times when we’re in Zakopane, and Nosalow Dwor always has the best breakfast we ever experienced: good choice of everything. They prepared a crib with linen, towels and bath robe for our infant😊

Stayed in June 2025

WiFi signal and lack of shampoo.

Stayed in June 2025

Weak WiFi signal and no shampoo in the bathroom .

Hotel facilities and breakfast.

Stayed in June 2025

Beds were too hard

Breakfast was beyond fabulous with variety of many choices

Stayed in June 2025

1. The standard room bed is not comfortable . And the water shower is not strong enough 2. Sometimes, the access card of the parking does not work, but the staff were understanding. 3. Signs should be more clear in English, at least 4. Some are smiling so defecult, but they treat you well.

Location, facilities, and a well organised breakfast lounge were perfect in the main building . The live cook for the oamlate by the nice lady she knows the need perfectly . The room size was perfect . Access was easy in or out .the staff in the reseption were helpful .

Stayed in June 2025

small swimming pool for such a huge hotel

clean and comfortable rooms, good breakfast, perfect location

Stayed in May 2025

There are no pleasant surprises for birthday people. Paid parking for guests staying at this hotel.

Almost everything.

Stayed in February 2025

Paid parking - seriously??

Food, location, facilities

Stayed in March 2025

Please don't believe in Hotel description: " exit to slope" Yes, opposite to the hotel there is a ski slope, but tis for Children!!! maybe only 50 m high slope and 200m length ! If you want a really sky slopes you need to drive to other ski stations. Hotel quite far from city centre. One day in the morning the Housekeeping Service brazently opened the door with their card for cleaning our room!!! In my opinion they can't enter the room if we don't ask to do it or don't place a sign "please make my room" behind a door. Not enough elevators in the hotel and especially on breakfast or dinner time when its crowds you can wait a long time for elevator! Rezydencja Nosalowy Dwór - truly says its 3 hotels like an one complex - and only one restaurant for breakfast and one lobby bar! Tool long response from Reception and Reception itself in our Hotel never worked after or before check in/out time, and if you need some info you should go to Reception in the next building

Breakfast is good, but every day same dishes! Pancake's are nice and tasty Good and really tasty "a la carte" restaurant on the road, near the entrance to the hotel complex, just 2 min walk from Reception. Gym is good with a nice mountain view.

Stayed in December 2024

We were not aware that Ski Season was not yet open. Most of the Staff need to smile more.

Hotel very nice. Very comfortable rooms.

Stayed in December 2024

nothing

One of the best hotels in Zakopane. Maybe the best! Will return again and again!

Stayed in October 2024

Too croud in the swimming pool in the evenings

Amazing comfortable rooms with all stuff, delicious breakfast, close to mountain tracks

Stayed in July 2024

Comfortable place

Stayed in August 2024

Hard to find your way around, it’s a bit of a labyrinth

Modern, comfortable with excellent facilities

Stayed in July 2024

I enjoyed my time in this hotel. The only thing that could get better is a better variety of cakes in breakfast.

Everything in hotel was in good condition and it was clean. Room was beautiful, clean, and the bed was comfortable. Breakfast also was delicious.

Stayed in July 2024

-

The room was excellent. It could not be better for that money—a lot of space, a comfy bed, and a wow view from the balcony. Super! Breakfast was also excellent. We also ordered a massage - 10 out of 10! Highly recommend!

Stayed in April 2024

The blankets are synthetic, and you sweat at night - sleep is not comfortable at all.

Great SPA complex Great location

Stayed in April 2024

Parking should be included in the room rate as it was when I was there last time. This is not really cool. Another thing- the hitting in the room not working properly, the wall heating switched off when outside was 5°C. We asked at reception desk and they brought us to the room electric heater.

Good location, very nice and clean room. Extremely good, regional breakfast. So many choices for everyone. There was even polish żurek soup. Hotel provides with coupons -15% for thermal pools- Termy Chochołowskie. Very elegant and modern hotel! Wi-Fi working good!

Stayed in November 2023

The breakfast hall was too crowded with much noise and human traffic.

The room was spacious, modern decor , modern bathroom and very clean. The breakfast was superb with efficient service. There was a very nice fellow in the parking lot that was eager to help and he found some space for my car. Althou it was after 9 pm the bar was open an provided light meals and drinks

Stayed in September 2023

"iLumio" software running on the television, this app is unusable, not compatible with anything, it doesn't even allow you to mirror the phone. Of course, this is just an observation, it did not spoil the overall positive impression in any way

Wonderful environment, kind and helpful staff, modern and comfortable rooms, perfect cleanliness, delicious breakfast

Stayed in August 2023

Amazing hotel, close to 5 star rooms and great SPA for kids. Great place, right near hiking trails.

Stayed in July 2023

The room is big and comfortable with a balcony. beautiful view of mountains. Very nice spa and pool. Very good breakfast.

Stayed in June 2023