Reviews of Hotel Mercure Poznań Centrum 4 stars
Ul. Roosevelta 20, Jeżyce, 60-829 Poznań, Poland
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Reviewed: 2 September 2025 · Stayed in July 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewPerfectly located in close proximity to all locations I needed access to. Everything was within walkable distance for me. Great coffee place located in the hotel as well. Very late checking at 1 a.m. wasn't a problem as well but make sure you count this as extra night.
Didn't experienced any issue during my stay. Haven't used any amenities as was primarily out sorting out work related stuff so did not apply to me.
Dear Mr. Michał, we very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again. Kind Regards Agnieszka Lange Front Office Shift Leader
Dear Mr. Michał, we very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all o… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewAll in all very good value, will stay there again, warm meat eg bacon was not available, the sausages that was Offred was very low quality.
Warm Meat options at breakfast was limited to sausages only and the cheap kind - this can be improved.
Dear Mr. Johannes, thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Please rest assured that we strive to provide a superior service experience for every Guest. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Kind Regards Agnieszka Lange Front Office Shift Leader
Dear Mr. Johannes, thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Please rest assured that we strive to prov… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewLocation
Small details. Dirty remote control, fingertips stains on bathroom door .
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewVery courteous staff
Everything was great
Dear Mr. or Ms. Saad, we very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon. Kind Regards Agnieszka Lange Front Office Shift Leader
Dear Mr. or Ms. Saad, we very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to … Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewLocation close to the railway station.
Bed that was too soft. Old fashioned room equipment.
Dear dr ML, thank you for your stay and kind review. We are very glad that location of our hotel was to your liking and we are sorry that the bed and the room equipment not so much. We do hope however to welcome you back and make your future stay truly enjoyable. Kind Regards Agnieszka Lange Front Office Shift Leader
Dear dr ML, thank you for your stay and kind review. We are very glad that location of our hotel was to your liking and we are sorry that the bed and the room equipment not so much. We do hope however to welcome you back and make your futur… Show more
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewvery kind staff!
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewThe big room, and eco friendly water dispenser
The parking ! 90 zl for 9 hour stay - a joke
Dear Mr. Alfred, thank you for your stay and nice review. We are glad that mostly we have met your expectations, especially when it comes to the size of the room and water dispenser. We are sorry that you find the parking price to high. We would like to ensure you that it is a normal, average price for the parking in the city center. We would love to welcome you again - perhaps during a weekend when the city parking next to our hotel is free of charge. Kind Regards Agnieszka Lange Front Office Shift Leader
Dear Mr. Alfred, thank you for your stay and nice review. We are glad that mostly we have met your expectations, especially when it comes to the size of the room and water dispenser. We are sorry that you find the parking price to high. W… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewIt was a marvellous experience. Room was tidy, spacious and comfy. Also breakfast was rich, with a variety of options. It is also very close to public transportation and 5 min walk to main train station.
Dear Mr. or Ms. Rima, we very much appreciate your review regarding your stay at the Mercure Poznan Centrum Hotel. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you again. Kind Regards Agnieszka Lange Front Office Shift Leader
Dear Mr. or Ms. Rima, we very much appreciate your review regarding your stay at the Mercure Poznan Centrum Hotel. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services. Thank … Show more
Reviewed: 26 June 2025 · Stayed in May 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewRestaurant and dinner
Room. Dirty
Dear Mr. Charalambos, thank you for taking the time to tell us about your experience. We are sorry that your experience did not meet your expectations. Please allow us to express our sincerest apologies. Please be assured, that we strive to provide a superior service experience for every Guest. Therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Agnieszka Lange Front Office Shift Leader
Dear Mr. Charalambos, thank you for taking the time to tell us about your experience. We are sorry that your experience did not meet your expectations. Please allow us to express our sincerest apologies. Please be assured, that we strive to… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewNothing
Room 710 trash under repairs should no5
Dear Mr. Larry, thank you for your stay and your review. We are very sorry that the room did not met your expectations. The booking has been done for a Standard Single Room and exactly the room under this category you have been accommodated in. We have also seen your request about the room at the end of the hallway - rooms ending 15 are the most the end of the hallway located Standard Single Room in the hotel. We would like to kindly mention that in the past you have booked an upper standard room in the corner and we strongly believe that it is basically the reason of the confusion and your dissatisfaction. We very much hope that you will give us the honor to welcome you again and do our absolute best to make your stay truly enjoyable. Kind Regards Agnieszka Lange Front Office Shift Leader
Dear Mr. Larry, thank you for your stay and your review. We are very sorry that the room did not met your expectations. The booking has been done for a Standard Single Room and exactly the room under this category you have been accommodate… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewLocation...Reception staff...room service.
Water dispenser at the end of the Hall never got fixed completely. Water dripped instead of flowed.
Dear Ms. Marcia, we very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services. Please accept our sincere apologies for any inconvenience. Thank you again for sharing your experience, and we hope to welcome you again. Kind Regards Agnieszka Lange Front Office Shift Leader
Dear Ms. Marcia, we very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services. Please ac… Show more
Reviewed: 18 June 2025 · Stayed in April 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewComfortable and safe place, staff was helpful and kind
In double room there were only 2 electrical sockets - one in the room and one in the bathroom. Not enough for two people, especially if any of them have a laptop. Air-con was loud.
Reviewed: 12 June 2025 · Stayed in May 2025
Verified reviewThe restaurant was lovely, fish tacos superb and service was friendly
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewThird time in the hotel and perfect as always. Clean, great location. Breakfast 10/10. Lovely service both in the reception and in the breakfast area.