ul. Zakopiańska 180B, Swoszowice, 30-435 Kraków, Poland
#119 of 302 hotels in Kraków
Guests' ChoiceBased on 276 hotel reviews
8.5Cleanliness
8.7
Comfort
8.5
Location
8.4
Facilities
8.3
Staff
9.2
Value for money
8.6
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 August 2025
Armonas
LithuaniaThe room was very heavily perfumed. It's a matter of taste, but I think a rare guest would like it. I had to take the house perfume out to the balcony.
We stayed for a few nights. Everything met our needs. Good breakfast and helpful staff.
Stayed in August 2025
Reviewed: 23 August 2025
Karina
LithuaniaNo AC that was inconvenient, and sad that they said that there will be double bed, but it was just two single beds put together.
Good location, very pleasant staff, free parking. And also clean room and bathroom. We enjoyed our stay :)
Stayed in August 2025
Reviewed: 20 August 2025
Adi
HungaryThe hotel looks very nice and has a mixed feeling of fancy and simple. The room was big enough, the breakfast very good, and the menu offered at the restaurant is nice. The staff was polite albeit could smile a bit more. They accommodated all our needs and overall our stay was very good
Stayed in August 2025
Reviewed: 18 August 2025
Dovilė
LithuaniaParking in a yard. Very tasty breakfast: scrambled eggs and pancakes included. The location is very good if you are traveling by car.
Stayed in August 2025
Reviewed: 13 August 2025
Andrei
BelarusThe rooms were separated by a regular interior door. You could hear everything that was happening in the neighbors' rooms.
Stayed in August 2025
Reviewed: 4 August 2025
Peter
PolandThe hotel is on a main road that is busy and the hotel sign could have been made more prominent to indicate where the narrow entrance to the hotel was located. Driving from Cracow, you have to drive past the hotel and do a u-turn at the next traffic lights to be on the correct side of the road to turn into the hotel entrance.
For a small hotel the food was good. Breakfast was self service with an excellent choice of breakfast dishes. The hotel staff made sure there was always a good choice available for breakfast.
Stayed in August 2025
Reviewed: 1 August 2025
Madolyn
BelgiumIn summer they need airco. And the parking is un organised
Nice location..nice breakfast Friendly staff
Stayed in July 2025
Reviewed: 29 July 2025
Veronika
EstoniaSeems like the staff have to do quite a lot of tasks. They always seemed in a hurry.
Stayed in July 2025
Reviewed: 17 July 2025
Koppany
SwedenEasy acces, 24h reception. We left the hotel early in the morning, at 4a.m. and we got breakfast boxes to go. It was really nice
Stayed in July 2025
Reviewed: 24 June 2025
Dina
Latviathe room was pretty dirty, the door were broken and very thin, we could hear what other hotel guest were saying and how they were walking along the stairs and hall.
Free parking, good breakfast,
Stayed in June 2025
Reviewed: 23 June 2025
Agrita
LatviaThe only downside was the very poor Wi-Fi connection — it was almost impossible to use.
A very nice and pleasant hotel. The room was clean and comfortable, and the breakfast was delicious.
Stayed in June 2025
Reviewed: 7 June 2025
Calcutt
United Kingdomthe staff were friendly and very helpful nothing was no trouble .they gave us a piece of paper which gave us all the directions on what buses and trams to get to get into town .
Stayed in May 2025
Reviewed: 11 May 2025
Edita
SlovakiaThe receptionist could smile more.
Nice room, quite big bathroom, delicious breakfast, free parking
Stayed in May 2025
Reviewed: 1 May 2025
Andriiskor
UkraineQuiet place not far from the highway. Clean and comfortable.
Stayed in May 2025
Reviewed: 24 April 2025
Agata
PolandRoom very clean and comfortable, delicious breakfast
Stayed in April 2025
Reviewed: 30 March 2025
Bakir
AzerbaijanThe location was a bit uncomfortable for us. We were traveling by car, and it was quite hard for us to notice the entrance. And it was not possible to enter the hotel when you came from Krakow to the hotel, there was a double-line. I can't find any negative point :D
The hotel is a nice small place for your stay in Kraków. It's worth spending that amount for such a nice hotel, you do not get an amazing room, for sure. It isn't shiny and beautiful as in the photos, the price exactly matches the quality. The room was very clean and quiet. Breakfast was quite good.
Stayed in February 2025
Reviewed: 25 March 2025
František
Czech Republicnoisy neighborhood (train station is close) nobody reacted on messages, which we sent days before arrival, so we had to check-in later disfuncional doors on balcony
very good breakfast free parking well prepared and clean room, big bathroom comfortable beds
Stayed in March 2025
Reviewed: 12 March 2025
Krzysztof
United Kingdomn/a
all good
Stayed in February 2025
Reviewed: 23 November 2024
Mažvydas
LithuaniaGood location, not deep in the city Was clean, comfortable Good breakfast, everything You might need
Stayed in November 2024
Reviewed: 5 November 2024
Carlos
SpainOur room was for two and was a bit small for 3 a night stay, but in general was a really good time in La Perla.
Breakfast was really good. Really friendly staff and always up for help.
Stayed in November 2024
Reviewed: 30 September 2024
Botond
RomaniaI can't remember a thing I didn't like.
good location, not far from the city center, quite. nice staff, no problem communicating in english. exceptional food and good prices.
Stayed in September 2024
Reviewed: 24 September 2024
Tetiana
UkraineMissing air conditioner. Room was small, very hot in summer
Clean place, good breakfast
Stayed in June 2024
Reviewed: 15 September 2024
Lina
LithuaniaRoom had weird smell. Room looked a little out dated. No mini fridge.
Very simple, but good breakfast. Location. Comfortable beds. Had towels and shower gel.
Stayed in September 2024
Reviewed: 10 September 2024
Olena
UkraineThere was a wedding in the hotel during our stay, a bit noisy The price has really increased over the last year
Stayed at the hotel for one night, it was not the first time, I general everything was good
Stayed in September 2024
Ischia, Italy
Paris, France
Montevideo, Uruguay
Radium Hot Springs, Canada
Meloneras, Spain
Cams Wharf, Australia
Ponta do Sol, Cape Verde
Saint Petersburg, Russia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content