8.8

Opiniones del Park Inn by Radisson Krakow 4 estrellas

Monte Cassino 2, Dębniki, 31-337 Cracovia, Polonia

  • Ana

    Escrito en 22 de julio de 2025 · Se alojó en julio de 2025

    Comentario auténtico

    Perfecta ubicación, desayuno muy amplio y variado, tuvimos un pequeño "percance" y nos lo solucionaron muy amablemente

    Respuesta del alojamiento:

    Dear Ana, Thank you for your kind feedback. We are glad that you enjoyed our location and breakfast! We appreciate your comment about our reception service. We look forward to welcoming you back again. Best regards, Filip Guest Service Representative

    Dear Ana, Thank you for your kind feedback. We are glad that you enjoyed our location and breakfast! We appreciate your comment about our reception service. We look forward to welcoming you back again. Best regards, Filip Guest Service … Mostrar más

    Park Inn by Radisson Krakow
    22 de julio de 2025
  • Marysabel

    Escrito en 9 de junio de 2025 · Se alojó en junio de 2025

    Comentario auténtico

    Las instalaciones y la limpieza

    Que solicite cama doble desde la reserva y no la tenían preparada cuando llegue. De manera que tuve que esperar a que lo solucionaran. Parece superficial, pero cuando llegas de viaje y estás cansada la espera puede ser un incordio.

    Respuesta del alojamiento:

    Dear Marysabel, Thank you for your kind words about the quality of our facilities and the cleanliness of the hotel. As well, thank you for high ratings of our localization! We sincerely apologize for the inconvenience you experienced upon arrival. We understand how important it is to have everything ready, especially after a long and tiring journey. This should not have happened, and we will make sure to improve our service to avoid such situations in the future. Thank you for bringing this to our attention. Your satisfaction is very important to us, and we hope to welcome you back in the future, with better check-in experience. Kind regards, Julia Szostak Guest Service Representative

    Dear Marysabel, Thank you for your kind words about the quality of our facilities and the cleanliness of the hotel. As well, thank you for high ratings of our localization! We sincerely apologize for the inconvenience you experienced upon… Mostrar más

    Park Inn by Radisson Krakow
    9 de junio de 2025
  • 7.0 Bien
    Irune

    Escrito en 5 de mayo de 2025 · Se alojó en mayo de 2025

    Comentario auténtico

    Las instalaciones cómodas y el personal se ha esforzado mucho en la comunicación .

    Las camas supletorias son duras y bastante incomodas

    Respuesta del alojamiento:

    Thank you very much for your feedback. We're glad to hear that you found our property comfortable and appreciated the efforts of our staff to ensure smooth communication. We’re sorry to hear that the extra beds did not meet your expectations – your comment is valuable and will help us improve the comfort of our accommodations. We hope to welcome you again in the future! Laura krząstek, Guest Service Representative

    Thank you very much for your feedback. We're glad to hear that you found our property comfortable and appreciated the efforts of our staff to ensure smooth communication. We’re sorry to hear that the extra beds did not meet your expecta… Mostrar más

    Park Inn by Radisson Krakow
    5 de mayo de 2025
  • Ver el hotel
  • Carlos

    Escrito en 20 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    Las instalaciones

    El tour que me ofrecieron me confirmaron que sería en español pero al final solo se consiguió en ingles

    Respuesta del alojamiento:

    Dear Carlos, thank you very much for your kind rating and for sharing your feedback. We’re truly sorry to hear that the tour you joined was not conducted in Spanish as originally expected. Please note that the tours are organized by external providers, and while we always aim to recommend reliable partners, we unfortunately do not have full control over how these services are delivered. That said, we truly value your feedback and will make sure to address this issue with the tour operator. Going forward, we will do our best to ensure that any third-party services we recommend meet the expectations we set for our guests. Thank you once again for your understanding, and we hope to welcome you back in the future. Warm regards, Aleksandra Niepsuj Guest Service Representative Park Inn by Radisson

    Dear Carlos, thank you very much for your kind rating and for sharing your feedback. We’re truly sorry to hear that the tour you joined was not conducted in Spanish as originally expected. Please note that the tours are organized by extern… Mostrar más

    Park Inn by Radisson Krakow
    21 de abril de 2025
  • Silvana

    Escrito en 17 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    La ubicación, relación calidad y precio, la limpieza y diseño de sus habitaciones y el servicio. Muy recomendable

    El costo del parqueadero, debería ser gratis para los huéspedes

    Respuesta del alojamiento:

    Dear Ms. Munoz, thank you so much for your kind words and the fantastic rating! We’re thrilled to hear that you enjoyed our location, found great value in your stay, and appreciated the cleanliness, room design, and service. Your recommendation truly means a lot to us. We also appreciate your feedback regarding the parking fee. While the charge reflects local standards for secure underground parking, we understand your point of view and will certainly take it into consideration as we continue to improve our services. It was a pleasure having you with us, and we hope to welcome you back again soon! Warm regards, Aleksandra Niepsuj Guest Service Representative Park Inn by Radisson

    Dear Ms. Munoz, thank you so much for your kind words and the fantastic rating! We’re thrilled to hear that you enjoyed our location, found great value in your stay, and appreciated the cleanliness, room design, and service. Your recommenda… Mostrar más

    Park Inn by Radisson Krakow
    22 de abril de 2025
  • Rafael

    Escrito en 7 de abril de 2025 · Se alojó en abril de 2025

    Comentario auténtico
  • Ver el hotel
  • Moises

    Escrito en 4 de marzo de 2025 · Se alojó en marzo de 2025

    Comentario auténtico
  • Jonathan

    Escrito en 11 de febrero de 2025 · Se alojó en febrero de 2025

    Comentario auténtico
  • Pascual

    Escrito en 15 de enero de 2025 · Se alojó en enero de 2025

    Comentario auténtico
  • Ver el hotel
  • Ana

    Escrito en 9 de enero de 2025 · Se alojó en enero de 2025

    Comentario auténtico

    Muy recomendado. Excelente ubicacion, 15 minutos caminando al barrio judio y 20-30 hasta el centro historico. Muy seguro hasta para volver de noche. Probamos el desayuno un dia, no es economico pero muy abundante y mucha variedad para escoger, incluso opciones veganas. La limpieza de la habitacion excelente. Habitacion funcional con todo lo necesario, incluso 2 botellas de agua de cortesia. Camas comodas.

    Respuesta del alojamiento:

    Dear Ana Thank you so much for your kind words and recommendation! We’re thrilled to hear that you appreciated our convenient location and felt safe exploring the area, even at night. It’s wonderful that you enjoyed our breakfast selection and found it to be plentiful with options for everyone, including vegan choices. We’re also pleased to know that the cleanliness of your room and the thoughtful touches, like complimentary water, contributed to your comfort. Providing our guests with everything they need for a pleasant stay is always our goal. We hope to have the pleasure of welcoming you back on your next visit! Best regards, Paula Łapa Guest Service Representative

    Dear Ana Thank you so much for your kind words and recommendation! We’re thrilled to hear that you appreciated our convenient location and felt safe exploring the area, even at night. It’s wonderful that you enjoyed our breakfast selection… Mostrar más

    Park Inn by Radisson Krakow
    9 de enero de 2025
  • Antonio

    Escrito en 2 de enero de 2025 · Se alojó en diciembre de 2024

    Comentario auténtico

    Aunque no está exactamente en el centro, tiene muy buena ubicación. El centro está a 20 y pocos minutos y el paseo es muy agradable, cruzando el río por debajo del castillo de Wawel y luego por la calle comercial que llega hasta el centro. El barrio es tranquilo. Hay una parada de bus y tranvía delante del hotel. La habitación muy bien, espacio adecuado y bien iluminada. Muy tranquila.

    El desayuno bien pero mejorable. El zumo de naranja no parecía ni sabía a zumo de naranja.

    Respuesta del alojamiento:

    Dear Antonio, Thank you for sharing your feedback! We are pleased to hear that you enjoyed the location of our hotel and the pleasant walk to the city centre. We're also happy that you found your room spacious, well-lit, and quiet. We appreciate your comments about the breakfast, and we will take them consideration as we work to improve the quality of the food and beverages we offer. We hope to welcome you back on your next visit to Krakow! Best regards, Agnieszka Stefaniak Front Office Shift Leader

    Dear Antonio, Thank you for sharing your feedback! We are pleased to hear that you enjoyed the location of our hotel and the pleasant walk to the city centre. We're also happy that you found your room spacious, well-lit, and quiet. We … Mostrar más

    Park Inn by Radisson Krakow
    2 de enero de 2025
  • Sociedad

    Escrito en 14 de octubre de 2024 · Se alojó en octubre de 2024

    Comentario auténtico

    El hotel está muy bien ubicado, con una excelente atención por parte de las personas que atendieron en la Recepción. Comí en el restaurant y la comida estaba muy sabrosa. Tenían un Cheese Cake que debe ser uno de los mejores que me he comido en mi vida. La ubicación, en mi caso al menos, resultó ser muy conveniente. La cama, especialmente el colchón, es una maravilla.

    Yo diría que lo más bajo fue el desayuno, donde a pesar de la calidad de los productos, no había variedad. Por ejemplo, no había la posibilidad de pedir huevos fritos u omelette. Los jugos estaban derechamente malos.

    Respuesta del alojamiento:

    Dear Sociadad, Thank you very much for taking the time to leave a review about our hotel. I am glad that you appreciated so many aspects and directed many warm words about our dishes. I would also like to inform you that our breakfast staff is still accepting orders for additional hot meals throughout the breakfast time. I hope that you will visit us in the future. Best regards, Grzegorz Marciniak Assistant Front Office Manager

    Dear Sociadad, Thank you very much for taking the time to leave a review about our hotel. I am glad that you appreciated so many aspects and directed many warm words about our dishes. I would also like to inform you that our breakfast sta… Mostrar más

    Park Inn by Radisson Krakow
    16 de octubre de 2024
  • Ver el hotel
  • Ignacio

    Escrito en 3 de octubre de 2024 · Se alojó en septiembre de 2024

    Comentario auténtico

    Ubicación e instalaciones

    Relación precio-calidad

    Respuesta del alojamiento:

    Dear Ignacio Thank you for sharing your recent experience. We are thrilled to see how much you enjoyed your stay at our hotel. We hope that we will have the occasion to host you again in the future. Greetings, Paula Łapa Guest Service Representative

    Dear Ignacio Thank you for sharing your recent experience. We are thrilled to see how much you enjoyed your stay at our hotel. We hope that we will have the occasion to host you again in the future. Greetings, Paula Łapa Guest Service Rep… Mostrar más

    Park Inn by Radisson Krakow
    4 de octubre de 2024
  • 7.0 Bien
    Elisabet

    Escrito en 18 de agosto de 2024 · Se alojó en agosto de 2024

    Comentario auténtico
  • 7.0 Bien
    Marcos

    Escrito en 7 de agosto de 2024 · Se alojó en agosto de 2024

    Comentario auténtico
  • Ver el hotel
  • Kevin

    Escrito en 7 de agosto de 2024 · Se alojó en julio de 2024

    Comentario auténtico

    Todo muy bien

    Respuesta del alojamiento:

    Dear Kevin, Thank you for your review! We hope to welcome you back for another fantastic stay in the future! Best regards, Marcin Mazur Operations Manager Park Inn by Radisson Krakow

    Park Inn by Radisson Krakow
    13 de agosto de 2024
  • Rocio

    Escrito en 27 de julio de 2024 · Se alojó en julio de 2024

    Comentario auténtico

    La localización con respecto al barrio judío.

    La limpieza, las vistas, no reponer el gel y no cambian las sábanas en tres días.

    Respuesta del alojamiento:

    Dear Rocio, Thank you for taking the time to share your thoughts with us. We are pleased to hear that our location near the Jewish quarter was convenient for your visit. We apologize for the issues you’ve experienced with the cleaning, the views, and the replenishment of amenities in your room. We understand that these aspects are crucial for a comfortable stay, and we regret any oversight on our part. Please be assured that we have taken your feedback seriously and are implementing measures to ensure our housekeeping services are more attentive to our guests’ needs, including timely changes of sheets and restocking of essential items. Your comfort is our priority, and we are committed to making improvements that will enhance the quality of your stay. We hope to have the opportunity to welcome you back and provide you with the exceptional service you expect and deserve. Warm regards, Marcin Mazur Operations Manager Park Inn by Radisson Krakow

    Dear Rocio, Thank you for taking the time to share your thoughts with us. We are pleased to hear that our location near the Jewish quarter was convenient for your visit. We apologize for the issues you’ve experienced with the cleaning, th… Mostrar más

    Park Inn by Radisson Krakow
    31 de julio de 2024
  • Marcos

    Escrito en 25 de julio de 2024 · Se alojó en julio de 2024

    Comentario auténtico

    La ubicación es excelente para moverse por la ciudad

    Que la limpieza de los cuartos fuera más frecuente. En los 7 días de estancia, nunca pasaron recoger la basura o a poner botellas de agua

    Respuesta del alojamiento:

    Dear Marcos, Thank you very much for choosing our hotel and for taking the time to share your opinion with us. I am very glad to see that you have enjoyed the time spent here and that you have liked our localisation us well. This considered, I of course highly hope that you will visit us again in the future! Best regards, Agnieszka Stefaniak Front Office Shift Leader

    Dear Marcos, Thank you very much for choosing our hotel and for taking the time to share your opinion with us. I am very glad to see that you have enjoyed the time spent here and that you have liked our localisation us well. This considere… Mostrar más

    Park Inn by Radisson Krakow
    30 de julio de 2024
  • Ver el hotel
  • Marcos

    Escrito en 25 de julio de 2024 · Se alojó en julio de 2024

    Comentario auténtico

    Las instalaciones, son muy modernas

    Que no hacian limpieza diaria al cuarto

    Respuesta del alojamiento:

    Dear Marcos, Thank you very much for choosing our hotel and for taking the time to share your opinion with us. I am very glad to see that you have enjoyed the time spent here and that you have liked our localisation us well. This considered, I of course highly hope that you will visit us again in the future! Best regards, Agnieszka Stefaniak Front Office Shift Leader

    Dear Marcos, Thank you very much for choosing our hotel and for taking the time to share your opinion with us. I am very glad to see that you have enjoyed the time spent here and that you have liked our localisation us well. This considere… Mostrar más

    Park Inn by Radisson Krakow
    30 de julio de 2024
  • Zahari

    Escrito en 7 de julio de 2024 · Se alojó en junio de 2024

    Comentario auténtico

    Todo perfecto

    Nada

    Respuesta del alojamiento:

    Dear Zahari, Thank you for staying with us and for leaving such a great review! We are more than happy to see that you've enjoyed the time spent with us, and thus we of course hope that you will decide to visit us again in near future, if only you will have such an occasion. Best regards, Agnieszka Stefaniak Front Office Shift Leader

    Dear Zahari, Thank you for staying with us and for leaving such a great review! We are more than happy to see that you've enjoyed the time spent with us, and thus we of course hope that you will decide to visit us again in near future,… Mostrar más

    Park Inn by Radisson Krakow
    11 de julio de 2024
  • Rafael

    Escrito en 28 de junio de 2024 · Se alojó en mayo de 2024

    Comentario auténtico
  • Ver el hotel
  • Ricardo

    Escrito en 10 de junio de 2024 · Se alojó en junio de 2024

    Comentario auténtico

    Muy cómodo y moderno Cerca de parada de transporte, Personal muy amable.

    El último día salíamos temprano, nos mencionaron que dejarían una caja con desayuno pero no lo hicieron, de igual forma hicieron el reembolso.

    Respuesta del alojamiento:

    Dear Ricardo, First, I would like to thank you for sharing your opinion and for your kind words. I really do appreciate you taking the time to complete a survey regarding your last stay. On behalf of our entire staff here at Park Inn by Radisson I would like to thank you for choosing our hotel. I am glad that you've liked your stay here and that you've spent some quality time with us. I really do appreciate your comments which we will use to improve our service in the future. I assure you that I will be discussing your feedback with my team. I would also like to thank you for giving such a great review to our personnel. Thank you for rating our hotel, service and facilities on such a high level. We hope to see you again in the future! Greetings, Ilja Gierasimowicz Guest Service Representative

    Dear Ricardo, First, I would like to thank you for sharing your opinion and for your kind words. I really do appreciate you taking the time to complete a survey regarding your last stay. On behalf of our entire staff here at Park Inn by Ra… Mostrar más

    Park Inn by Radisson Krakow
    12 de junio de 2024
  • Irun

    Escrito en 24 de abril de 2024 · Se alojó en abril de 2024

    Comentario auténtico
  • Adrianplatero

    Escrito en 21 de abril de 2024 · Se alojó en abril de 2024

    Comentario auténtico
  • Ver el hotel
  • Mostrando 1 - 25

Cargando

Los clientes también han comentado estos alojamientos:

Octant Lousa

Lousã, Portugal

Hôtel de Toiras

Saint-Martin-de-Ré, Francia

Al Diar Dana Hotel

Abu Dabi, Emiratos Árabes Unidos

Villa Carrara

Trogir, Croacia

Rock Hostel & Brewery

Buenos Aires, Argentina

K Hotel

Goiânia, Brasil

Shannon Rest

Negombo, Sri Lanka

Los comentarios expresan las opiniones personales de los clientes de Booking.com que han completado el cuestionario tras su estancia en el hotel. Estas opiniones no representan necesariamente las de Booking.com. Ver nuestros consejos y pautas para los comentarios

Cargando...