Reviews of Old Town Apart
ul. Szewska 18, Old Town, 31-009 Kraków, Poland

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Reviewed: 5 September 2024 · Stayed in August 2024
Verified reviewReviewed: 21 August 2024 · Stayed in July 2024
Verified reviewReviewed: 16 July 2024 · Stayed in July 2024
Verified reviewThe location is good but noisy
No air con
Reviewed: 18 June 2024 · Stayed in May 2024
Verified reviewReviewed: 12 March 2024 · Stayed in March 2024
Verified reviewThe location was the only good thing. It is ideally located in the old town.
The room was not at all like the one in the picture, the towel was torn in two places. The people in the next room were making a lot of noise. Two days in a row there was a short power cut. The room is like for a hermit artist in the 19th century.
Reviewed: 10 December 2023 · Stayed in December 2023
Verified reviewThe apartment is very central.
There was some noise coming from the street, you can distinctively hear the neighbours and the toilet cistern is very noisy too.
Reviewed: 18 November 2023 · Stayed in October 2023
Verified reviewLocation and room was nice
The noises of the club, that was playing music until 4 am, the cleaning lady making a lot of noise in the morning (way earlier than the check-out time) and being unfriendly to us because we didn’t speak polish, not having a reception during the night to turn to.
Reviewed: 3 November 2023 · Stayed in November 2023
Verified reviewI liked the location so much
Hard to get in heater is a bit not too warm but the room good
Reviewed: 15 October 2023 · Stayed in October 2023
Verified reviewGood location
Very thin walls, you here everything from the next room, can’t sleep at night
Reviewed: 18 September 2023 · Stayed in September 2023
Verified reviewCentral location, cozy room
The place is advertised and called as an apartment, but it was just a room. There was no kitchen, and the bathroom was shared with other rooms
Reviewed: 14 September 2023 · Stayed in September 2023
Verified reviewReviewed: 12 August 2023 · Stayed in June 2023
Verified reviewEverything was good. I can highly recommend this place.
Nothing
Reviewed: 20 June 2023 · Stayed in June 2023
Verified reviewI like that this place is in the old town, very close to visit the sights. Also there are a lot of good pastry shops, restaurants and bars near the hotel.
Very noisy during the night. There are clubs and bars next to the accommodation so I don’t recommend this place for family with kids or older people.
Reviewed: 15 June 2023 · Stayed in June 2023
Verified reviewThe room is located near the Market Square, convenient location.
If you are a nightlife lover, then this is the place for you. If you are looking for a place rest after the road, keep in mind you will not sleep all night. Music, crowds of people under the window and poor soundproofing ..
Reviewed: 13 June 2023 · Stayed in June 2023
Verified reviewThe location is good + I guess the price is okay but frankly you can find a better stay for this price. The staff was polite.
Our room was very different from the photos, we were so disappointed that didn't even unpack and just booked another hotel. The room was MUCH worse, real catfishing. We also had to use 4 different keys to get to our room.
Reviewed: 3 May 2023 · Stayed in April 2023
Verified reviewAmazing view, building and location. Kind and helpful host.
Reviewed: 30 April 2023 · Stayed in April 2023
Verified reviewReviewed: 12 April 2023 · Stayed in April 2023
Verified reviewNothjng
The receptionist tells me this is the same standard room, as it has a bed as promised, you need to open 4 locks to enter this dungeon, the room pics are not even close to one's they shared, wifi never worked, you have to climb 4 floors, windows will.not open, outside from 8 all pimps on street, and loud music,
Dear Rahul, We are sad to hear it, however, we would like to mention, that you booked a budget room with a shared bathroom. The room which you booked is in line with the standard you booked, it is also in line with the offer on booking.com and the room description. When you reported a problem with the internet, the receptionist fixed it. Windows opens normally. We are sorry if it didn't meet your expectations, we recommend booking a room of a higher standard for your next stay; we do have a lot of rooms with private bathrooms, even Superior or Deluxe types with mini kitchenettes inside. Regards, Old Town Apart
Dear Rahul, We are sad to hear it, however, we would like to mention, that you booked a budget room with a shared bathroom. The room which you booked is in line with the standard you booked, it is also in line with the offer on booking.com … Show more
Reviewed: 12 April 2023 · Stayed in March 2023
Verified reviewReviewed: 19 March 2023 · Stayed in March 2023
Verified reviewThe room is proper and tidy, simple but hava enough space. Location is perfect, you could arrive all the tourist spots in the old town and find the café, bar, restaurant easily. Also you could take the tarm very nearby.
***one thing extremely important is that, since the checkout keybox is inside the third door you need to use the key to get out, which means before you checking out and putting the key into the box, you need to make sure no one locked up the door, including who share the same floor with you!! Otherwise, YOU CANT GET OUT! On the other hand, the shower will running out of hot water. Beware of the time of taking shower. The wall is thin and you could hear noise all night but the hostel provide you earplug.
Reviewed: 1 March 2023 · Stayed in March 2023
Verified reviewFour different keys to get into the room. The noise at night was out of control. Room was tiny, dusty and no TV.
Dear Yvonne, Thank you for choosing our apartments as your accommodation in Cracow. We are sorry that you didn't enjoy your stay as much. The rooms are located in the city center where the noise of city life can be an inconvenience, which is mentioned on our site on booking.com. Best Regards, Old Town Apart
Dear Yvonne, Thank you for choosing our apartments as your accommodation in Cracow. We are sorry that you didn't enjoy your stay as much. The rooms are located in the city center where the noise of city life can be an inconvenience, wh… Show more
Reviewed: 1 March 2023 · Stayed in March 2023
Verified reviewReviewed: 19 January 2023 · Stayed in December 2022
Verified reviewReviewed: 8 January 2023 · Stayed in January 2023
Verified reviewproperty is nice and excellent location right in the middle of everything.
more of a suggestion rather than not liking, i suggest two pillows each person rather than one, its more comfortable
Reviewed: 19 October 2022 · Stayed in October 2022
Verified review