Reviews of Hotel Mona Lisa Wellness & Spa 3 stars
Lwowska 1, 78-106 Kołobrzeg, Poland

Loading
Guests also reviewed these properties:
Soldeu, Andorra
Hue, Vietnam
Xi'an, China
Lijiang, China
Alcoguaz, Chile
Kuching, Malaysia
Hamburg, Germany
Medellín, Colombia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewIn the room for 5 people was only one small bathroom. Noise and horrible smell from the kitchen all day long so could not open windows but there was also no air conditioning. We booked for 5 people but there were only 2 beds ready and so did towels.
Dear Irmino, Thank you for taking the time to share your opinion and feelings with us. We are sorry that your stay did not meet your expectations 100%. In the descriptions of our hotel on both booking.com and our website, we do not mention air-conditioned rooms. All rooms have one bathroom, including those for larger groups. As a hotel, we are constantly changing and working on every aspect of our service to make it even better for you. Therefore, if you would like to give this place another chance for a lovely stay, please do not hesitate to contact us. We invite you to visit us again. Best regards, Hotel Mona Lisa
Dear Irmino, Thank you for taking the time to share your opinion and feelings with us. We are sorry that your stay did not meet your expectations 100%. In the descriptions of our hotel on both booking.com and our website, we do not mentio… Show more
Reviewed: 3 August 2025 · Stayed in June 2025
Verified reviewReviewed: 3 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewNice property,great location, away from the crowds,close to the beach. Food is excellent.
Room was kind of small for 3 people,but it’s still pretty good value for the money.
Reviewed: 13 January 2025 · Stayed in January 2025
Verified reviewReviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewPerfrct location !
Reviewed: 8 December 2024 · Stayed in December 2024
Verified reviewReviewed: 16 November 2024 · Stayed in August 2024
Verified reviewReviewed: 5 September 2024 · Stayed in August 2024
Verified reviewReviewed: 24 August 2024 · Stayed in August 2024
Verified reviewReviewed: 5 August 2024 · Stayed in August 2024
Verified reviewReviewed: 22 April 2024 · Stayed in April 2024
Verified reviewNice spa hotel
Showerhead broken
Reviewed: 7 April 2024 · Stayed in April 2024
Verified reviewReviewed: 2 April 2024 · Stayed in April 2024
Verified reviewLocation, comfortable room, good food, parking next to the hotel.
Pillows are too big and not very comfy
Reviewed: 27 March 2024 · Stayed in March 2024
Verified reviewReviewed: 14 March 2024 · Stayed in February 2024
Verified reviewReviewed: 14 December 2023 · Stayed in December 2023
Verified reviewBreakfast and dinner were delicious, the staff were polite and freindly. The dry sauna was spacious and clean. The room are well equipped and comfy.
-
Reviewed: 17 October 2023 · Stayed in October 2023
Verified reviewReviewed: 24 September 2023 · Stayed in September 2023
Verified reviewBreakfast, spa and room
Reviewed: 27 August 2023 · Stayed in July 2023
Verified reviewReviewed: 27 August 2023 · Stayed in July 2023
Verified reviewWe liked the hotel's location - in a quiet suburb of Kolobrzeg, but the beach was 10 min walk from the hotel, and the bus stop was 3 min walk (then circa 15 minutes to get to the city centre). It was possible to rent a bike or a scooter and use it on many lovely cycle tracks which was awesome! The room was relatively small, but there was a wardrobe and a little table for our things. We had a half-board which was convenient because there are no restaurants and bars nearby. The food varied and was tasty, especially the freshly baked pizza. The hotel bar/lobby was pleasant, but we were sorry that they were closing around 10 p.m. There are a few parking places around the hotel which are for free, so we were lucky that we didn´t have to pay for the parking.
We had to pay the "city" fee in cash (not possible to pay by card). The wellness is really small, the swimming pool is more or less for kids and the whirlpool is a part of the swimming pool which was a bit strange. There is no cooling pool after being in the sauna.
Reviewed: 3 August 2023 · Stayed in July 2023
Verified reviewReviewed: 24 July 2023 · Stayed in June 2023
Verified reviewReviewed: 22 June 2023 · Stayed in June 2023
Verified reviewall
x
Thank you very much for adding your opinion and we invite you to visit our hotel again. Best regards, Mona Lisa Team