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  5. Reviews of KaZou Residence

Reviews of KaZou Residence

Burakowska 16, Wola, 01-066 Warsaw, Poland

#2201 of 5,347 Holiday rentals in Warsaw

Guests' Choice

Review score

Based on 40 apartment reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.9

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    8.1

  • Value for money

    7.8

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 14 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    there is no microwave oven, no air conditioner 8 the high heat is tiring.

    Good location and good underground auto parking

    Stayed in July 2023

  • Reviewed: 13 February 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    sofa is in very bad condition

    it is clean

    Stayed in February 2023

  • Reviewed: 26 January 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Exclusive Suite
    • Stayed 1 night

    when I booked through booging.com it was 94 euros. at reception desk I have payed 110 euros. wandering why ?? kinda robery :)

    everything alright superb apartments , everything I needed

    Stayed in January 2023

  • Reviewed: 2 November 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    without informing in advance, we had to pay a deposit of 200 euros at the reception desk, which was refunded only after 12 o'clock. when he checked the apartment

    Stayed in October 2022

  • Reviewed: 8 September 2022

    8.0
    Not bad
    • Leisure trip
    • Family with young children
    • Exclusive Suite
    • Stayed 1 night
    • Submitted via mobile

    Somehow noisy due to road next to the building. Not comfortable bathroom: no soap and shampoo, no place for towels, broken door. Wifi wasn't stable.

    New and clean apartment. Close to a shopping mall. Big balcony. Good and various appliances . Good parking place for additional cost

    Stayed in September 2022

  • Reviewed: 1 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    A beautifully designed apartment with a warm and inviting atmosphere. Spotlessly clean, well-equipped, and located in a quiet, convenient area. A perfect choice for a comfortable stay!

    Stayed in July 2025

  • Reviewed: 22 December 2024

    5.0
    Passable
    • Business trip
    • Family with young children
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    No tea or coffee No hairdryer One piece of toilet paper Not comfortable pillows Few things need to repair Not cost that money what they offer in pictures

    good location , parking

    Stayed in December 2024

  • Reviewed: 28 September 2024

    5.0
    Terrible
    • Leisure trip
    • Family with young children
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    НЕ РЕКОМЕНДУЮ!!! ПЕРСОНАЛ ЖАХЛИВИЙ. The staff. It's horrible. We had clear instructions "put the key in the mailbox when leaving", we locked the apartment and did so. For half a day we then received messages and calls from the staff with with insulting accusations that 1. Why did you leave the key inside the apartment? (how is that possible if the apartment is locked). 2. You didn't put the key in the mailbox! As if we took it for ourselves! Why do we need him at all? A nightmare. Unfounded accusations due to his incompetence. In the end, no one explained the situation or apologized!

    There were all the necessary utensils and a kettle.

    Stayed in September 2024

  • Reviewed: 29 August 2024

    2.0
    Will not stay there any more.
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    There was a lot of dirt on the floor (soil also). I found vacuum cleaner and cleaned the floors. Bathroom sink was dirty, furniture was covered with dust, curtains were half way to fall down.

    Location

    Stayed in August 2024

  • Reviewed: 7 December 2023

    6.0
    Zero floor apartment comfortable bed but horrible smell from toilets
    • Leisure trip
    • Family with young children
    • Exclusive Suite
    • Stayed 1 night
    • Submitted via mobile

    Hard to check in. We got the apartment on zero floor. I can say that it was too noisy, you hear everyone entering and leaving the building. And there was a horrible smell from the toilet which ruined our stay.

    Internet, bed, clean.

    Stayed in November 2023

  • Reviewed: 10 July 2023

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Luxury Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The staff was unfriendly, didn't speak english and unpleasnt. No reception and no one to talk to or ask for things. I had only one roll of toilet paper for 3 days and didn't have anyone to ask for more. At my first day i arrived early before check in and wanted to leave my luggage and they didn't agree. Also, i wanted to know how to get it the premesis and had no directions. Awaful ex perience!!!

    Design

    Stayed in July 2023

  • Reviewed: 2 June 2023

    5.0
    Lovely apartment, shame about the property owners.
    • Leisure trip
    • Couple
    • Luxury Apartment
    • Stayed 3 nights

    Because we arrived after 10pm we had to retrieve our apartment key's from a night duty officer. There was no door bell or busser to use to contact the night officer. I had a phone contact number but my phone was block from making calls. A stranger helped me and made the call which resulted in us getting the keys. It would not be hard for the apartment owners to have an intercom on the door, this would have made the situation much better. I also did not like the fact that ZaKou terminated my original booking , stating that my card could not be verified. This was not correct as my card was verified by Booking.com with my original booking, When I booked again with the same card, the price was doubled. Watch out for this underhanded way of operating.

    The apartment was well equipped and clean. The apartment was a 5m walk to the nearest tram stop and a major shopping center and 10-12m for the city center by tram.

    Stayed in May 2023

  • Reviewed: 24 April 2023

    1.0
    avoid
    • Leisure trip
    • People with friends
    • Luxury Apartment
    • Stayed 1 night
    • Submitted via mobile

    there was only half a roll of toilet paper for 3 days. plenty of dust under bed. key from a front door fasten and working really hard in general. they cancelled my trip on booking even though money was collected, resulting in me not receiving the booking reward. different people were giving mixed messages on the line - deposit 1000zl per department; no deposit at all. at the end we didn’t pay the deposit but it seems like a fraud.

    bed was really comfortable.

    Stayed in April 2023

  • Reviewed: 7 March 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    Extremely uncomfortable bed.

    Loved the location. 2 minutes on foot from Arkadia.

    Stayed in March 2023

  • Reviewed: 16 January 2023

    5.0
    So so... for this price
    • Leisure trip
    • Solo traveller
    • Superior Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Apartment floors are not clean (my white socks go black in 20 min and when i dropped my clothes on the floor it had tons of light hair (not mine) after pick up), bad smell in the apartment, damaged furniture, water from the shower cabin goes out, no soap in the bathroom, they have washing machine, but there's no washing gel/capsule, mattresses need a change, lots of hair everywhere

    Location, shopping mall nearby, quiet place, not so far from center, nice building and comfy territory, dishes, pans, pots, all like at home

    Stayed in January 2023

  • Reviewed: 28 November 2022

    3.0
    This apartment requires solid renovation
    • Leisure trip
    • Couple
    • Luxury Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Messy, dirty, unpleasant staff, trash on parking spot

    Location

    Stayed in October 2022

  • Reviewed: 15 June 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Studio
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: 27 July 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Apartment
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 14 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 27 June 2024

    8.0
    Very good
    • Couple
    • Superior Studio
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 21 November 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Apartment
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 28 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: 3 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Apartment
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in February 2023

  • Reviewed: 19 February 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2023

Showing 1 – 25

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