Reviews of ibis budget Krakow Stare Miasto 1 stars
ul Pawia 11, Old Town, 31154 Kraków, Poland

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewPerfect location, very close to Stare Miasto and train station.
Reviewed: 2 September 2025 · Stayed in June 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThis is not the first time we will stay at this hotel. Convenient location, clean. Rooms are different in size, this time it was small. Clean. 5 minutes from the train station. Very convenient because the train goes to the airport
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation was perfect for a short walk to the old town or even shorter walk for when we needed the train or tram.
The only real downside was the aircon, we were lucky with 30+ weather for our stay and was hard to cool the room down. Couldn’t have the window open due to traffic noise and the bleeping of the green man from the crossing near by.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location, the staff, the luggage deposit option
The bed was old and not confortable. The switch for the light at the top of the bed is very poorly positioned. The blinds do not block out light very well, so for people who sleep in the dark, it is not ideal.
Reviewed: 29 August 2025 · Stayed in June 2025
Verified reviewIt was a good facility, well-located with quality standard
No such a thing
Reviewed: 28 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewClose to downtown and the main train station. Friendly, helpful staff.
Poor and extremely expensive breakfast, Ceaseless train announces all along the nights. Insufficient wardrobe items, hangers etc.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewŞəhərin mərkəzində idi.
Hamam otağını sevə bilmədim
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewlocation is very near to train station, and a shopping center
very small rooms, only one small pillow, umcomfartable beds, very cheap material used in the room.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewvery good location, helpful staff
everything was good. there is no hairdryer in the room,but you can ask for it in the reception
Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewThe hotel is in a good location. It's very close to the train and bus stations. It's very close to the old town. When you're tired, you can return to the hotel, rest, and explore again. There's a large shopping mall near the hotel. You can easily find anything you're looking for.
The breakfast was completely unsatisfactory. They ran out of croissants every day of my stay, and every time I asked, I was told they didn't have any.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGreat location near the train station and Galeria Krakowska, very clean, and friendly staff.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation
Everything else: bad pillows, bed sheets looking so brownish they forgot when they were white, no internet for more then 24 hours out of out our 38 hours, very small room and bathroom, sink is in the bedroom
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewEverthing just one thjng was dissapointing
i missed having no kettle for coffee tea etc
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewlocation very near to train station + pick up point to Auschwitz + Birkenau. meet needs of visitors basic amenities + comfortable bed + pillow + sufficient space + separate toilet & bathroom + quiet ambience + luggage storage area before check-in so that we could visit places that we wanted + soothing colours for the room - pastel green + green & white cup + eco key card + hangers + motion sensor light in the toilet + kettle provided upon request drinking water - hot & cold canister provided @ reception area
No coffee + tea packs provided No hand towel