Water ok the swimming pool far too cold.

Staff in the dining area/ restaurant very friendly

Stayed in July 2025

Water in the pool was far too cold every day

Great staff in the dining area, very nice and helpful. Great breakfast

Stayed in July 2025

A bit far from the city centre and up the hill. It’s ok if you have a car.

Lovely hotel with swimming pool and sauna. Amazing breakfast selection. Friendly staff.

Stayed in June 2025

Parking lot for 35 PLN / night Quite far from the city center - could be also advantage

My second stay at this hotel Calm area Perfect breakfast service Comfortable rooms Nice swimming pool

Stayed in June 2025

Everything was fine

The hotel has a spa area, sauna. Very nice breakfast. Clean room

Stayed in May 2025

All was fine

Very clean rooms, friendly staff, good breakfast with lots of vegetables. Breakfast area clean and nite. Hotel parking is paid. You can ask for towels for the swimming pool. If you want you can order massage. To get to city center is up to 20 min walk.

Stayed in June 2025

The sauna is only open from 4 PM, and this information wasn’t clearly mentioned anywhere in advance, which was a bit disappointing. Also, getting a massage was nearly impossible — bookings are only available same-day from 9 AM, and by the time we arrived at 9:30, all the longer time slots were already taken. It would be great if reservations could be made in advance or more time slots were available.

We had a very pleasant stay here. The room was cozy, clean, and comfortable. Breakfast and dinner were both excellent — tasty, varied, and with a good selection of dishes. The staff at both the reception and the restaurant were friendly, and welcoming. Also, they arranged the beds together as we had requested, which we really appreciated. The hotel is also filled with beautiful potted plants, giving it a very homey and calming feel.

Stayed in April 2025

After a few years we visited Szklarska Poręba again. The hotel met our expectations: good communication with the reception before arrival, nice welcome, room with balcony, good breakfast. We will be happy to return.

Stayed in April 2025

Breakfast, good sized room, swimming pool

Stayed in January 2025

You need to train your staff to be more customer focused. They lacked basic knowlege and customer skills. We asked for the baby feeding chair. Waitress said she does not know where it is and walked away, not event trying to located it. There were more exaples but do not want to ruin a good review overall.

Thank you for a fantastic xmass stay. It was trully wonderful. We really enjoyed the swimmig pool facilities, room was nice with comfy bed. Breakfast good variety. Great location.

Stayed in December 2024

Parking is paid extra. No mini fridge in the room. The mattresses were a bit stiffer than I prefer.

Breakfast was great, the location is good if you travel by car, otherwise, you'll have to walk a little bit. The staff was polite and helpful. The room was clean and well-furnished. We had no issues with the noise isolation.

Stayed in October 2024

There was nothing not to like.

Everything was just perfect the staff where friendly the breakfast was outstanding and the facilities where super the pool and spa area where very clean and never busy so you could enjoy a swim and relax after walking.

Stayed in September 2024

- Swimming pool open at 10 so you can not go for swimmig before breakfast - Sauna starts at 4 p.m., which means they turn it on at 4.00 do it is ok to use between 4.30 and 5. - No possibility to cool down after sauna ! No cold pool or ice, even the shower is not possible to set as cold ! It still goes warm.. If you really like sauna and want to choose this hotel for sauna as well, better choose other. - some rooms (such as mine) have windows right to the train. You should know that or ask for the one with windows to the other side.

Good location nearby the train station, not in the centrum, close to touristic routes. Nice swimming pool, if you prefer pool it is good choise. If you prefer sauna, think twice. Very good and rich breakfast

Stayed in September 2024

Nice accommodation, everything clean and tidy. Rich breakfast including fresh waffles. A large pool with salt water, a beautiful whirlpool.

Stayed in August 2024

Nothing

Amazing breakfast, fantastic pool, everything was perfect! Very convenient location, not too far from the centre, 5 min walk from the main train station and walking trails. Nice decor and comfortable rooms.

Stayed in August 2024

The room was a bit too small. I got one king-bed but asked for two separate beds, but maybe it's my mistake during reservation. The smell in the bathroom. Crowded but manageable.

The room was clean and modern. The bed was comfortable. The lift was super quick. Excellent food in the restaurant. Decent swimming pool and sauna. Friendly staff ready to help and support. Excellent breakfast!

Stayed in July 2024

Small rooms, no fridge in the room, weak WiFi

Staff was helpful

Stayed in June 2024

Dinner

Swiming pool, sauna Brekfast

Stayed in January 2024

Swimming pool a bit to the small side, so can be cramped when is crowded. All inclusive dinner tasty but not much to choose from(2-3 dishes), drinks not included in price and just a jele for desert. Hotel a bit away from the town center (15m walking distance).

Clean room, good personnel, nice internal pool, jacuzzi and sauna facilities. Great breakfast with good variety. Hotel is located within walking distance to Szklarska Poreba Gorna.

Stayed in October 2023

Everything was awesome: breakfast, staff, swimming pool and jacuzzi. I would highly recommend to stop here for a couple of nights. An extra thanks for Roman from reception, which could help us with all kind of question

Stayed in May 2023

The one and only thing I would appreciate is longer opening hours for the pool (it was open till 21:00).

The hotel is very clean and tidy. I enjoyed breakfast very much and the wellness area as well (pool, hot tub, and sauna).

Stayed in June 2023

The pillows are very soft and not to our liking but this was the same everywhere we stayed. Parking on the road was prohibited so had to pay to park at the hotel in a separate car park opposite but the hotel was great value so can't complain. We had some noisy neighbours who were disruptive during the night but that wasn't the hotels fault and the hotel staff were very apologetic.

Nice hotel with a nice indoor pool, hot tub and sauna included. Great restaurant and good value evening meal and great breakfast (waffle maker with cream and maple syrup included - low calorie of course). Nice location on the edge of a very nice ski/hiking resort in the mountains.

Stayed in June 2023

The WiFi was unfortunately a bit unstable and weak. But ok.

Stayed in May 2023

all was good

pleasant place with a good staff. the best breakfast I ever had in the hotels.

Stayed in May 2023