Ul. Długa 8, Old Town, 31-146 Kraków, Poland
#206 of 3,712 Holiday rentals in Kraków
Guests' ChoiceBased on 89 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
9.9
Facilities
9.5
Staff
9.5
Value for money
9.5
Free WiFi
9.8
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End of dialog contentReviewed: 9 August 2025
Deutch
Israelgreate location , very clean and sympatic place
Stayed in August 2025
Reviewed: 16 July 2025
Emily
United StatesEverything was perfect. Clean, convenient nice room with beautiful furnishings. Nice staff!
Stayed in July 2025
Reviewed: 13 July 2025
Mykyta
UkraineGreat location. Smooth check-in. Comfy rooms.
Stayed in June 2025
Reviewed: 30 June 2025
James
United KingdomSuper helpful staff, we had to change both check in and check out times and it was as simple as sending them a message on here, they replied quickly and everything was worked out instantly. Lovely building in a fantastic location only a few minutes away from the Old Town square. Everything was clean, beds were really comfortable. Would absolutely stay here again 😊
Stayed in June 2025
Reviewed: 24 June 2025
Mila
BulgariaThere is no shelf in the bathroom so it is not practical when you need to take a shower and have your hands free
Lovely location to explore the Old town, the main train station, shops and restaurants are walking distance away
Stayed in June 2025
Reviewed: 14 June 2025
Adrian
United KingdomNo breakfast available, would have been nice.
Maria was spotlessly clean in a great location. Hot drink machine, biscuits and chocolates available at any time. Would definitely recommend.
Stayed in June 2025
Reviewed: 7 June 2025
Michael
United KingdomNothing
Lovely comfortable very clean.
Stayed in June 2025
Reviewed: 5 June 2025
Robert
United KingdomOlder property so no lift which could be a problem if you have mobility issues
The location -only 5 minutes walk from the centre Good sized bedrooms with tea making facilities Comfortable bathrooms Lots of character
Stayed in June 2025
Reviewed: 4 June 2025
Susan
SpainExcellent location.. friendly staff.. spotless room.. super comfotable beds- would definetely stay there again..
Stayed in March 2025
Reviewed: 31 May 2025
Nina
United KingdomClean and comfortable
Stayed in May 2025
Reviewed: 26 May 2025
Beth
United KingdomLovely space, clean, well maintained and comfortable. They were very kinda and allowed us to check out late as our flight was not until the evening which made a massive difference to our final day. Highly recommend
Stayed in May 2025
Reviewed: 19 May 2025
Kelly
United StatesNo elevator but stairs were wide and easy to navigate even with luggage
The property was easy to find and directions for entry were easy and clear. The room was clean and welcoming. Lots of space for a family to be comfortable. Loved the coffee, tea, and cookies that were available.
Stayed in May 2025
Reviewed: 11 May 2025
John
United KingdomNothing
Very clean and comfortable inside, also close to transport connections. Great hosts, very friendly and accommodating 😊
Stayed in May 2025
Reviewed: 23 April 2025
John
United Kingdomevery thing was fine
The hotel was very well looked after , the wooden floors, nice rooms and bathrooms, the location, what a lovely touch the the coffee machine in the hallway was , the ease of access to the property.
Stayed in April 2025
Reviewed: 16 April 2025
Kaisa-leena
FinlandA small fridge would have been useful, perhaps something to consider adding. But the stay was superb without it too!
Extremely clean, cool, and peaceful. The host was super accommodating and answered quickly, helped us with our luggage and all. Superb. Location was also perfect.
Stayed in April 2025
Reviewed: 21 March 2025
George
SpainAs I wrote before, having no on-site reception is a shame, but they're so responsive via Booking app chat that I suspect most issues would get resolved soon anyway.
I won't repeat much from my previous review, but having liked the place a few nights before, I chose to book them again on my return trip. I would add that this second time I discovered that it's conveniently just a 5 min. walk to reach the bus stop for the #152 bus to thereafter catch the #300 bus to the airport. Plenty of shops and restaurants nearby as well.
Stayed in March 2025
Reviewed: 21 March 2025
George
SpainThere's no reception and staff on-site - though I found them quickly responsive via Booking's app chat. You get a code to a lockbox to get your keys, so I didn't have any needs requiring someone to be there (and perhaps they'd come by if you write them on chat?), but I would say that a downside to this is that it's not possible to leave your luggage there (maybe they'd let you if you ask?). I also found the 10am checkout a bit early for my own plans, but it's also reasonable enough for most needs I think,
Wanted to have a convenient location for getting in/out of Krakow for a business trip. It's just a 15 min. walk from the main train station, and also to get into the old town square. They have free self-serve coffee (which isn't bad TBH), tea and cookies. I liked it enough staying there the first night that I booked them again a few nights later for my return trip home!
Stayed in March 2025
Reviewed: 12 March 2025
Geoffrey
SwitzerlandNothing to say
Everythg was just perfect
Stayed in March 2025
Reviewed: 9 March 2025
André
PortugalClean room, very comfortable bed, closer to the old town. Everything was nice!
Stayed in March 2025
Reviewed: 24 January 2025
Freddie
United KingdomReally good location and great room. Useful facilities outside the room including water machine and hot drinks. Very nice biscuits as well!
Stayed in January 2025
Reviewed: 1 January 2025
Fiona
United KingdomIt had everything you need. Brilliant location. Love having the coffee machine and biscuits outside the door.
Stayed in January 2025
Reviewed: 22 December 2024
Roberts
United KingdomThe smelly drains in the bathrooms and no large sofa in the main kitchen / family room area
The location was excellent! We were also given a courtesy room on our last day which was very good and teas and coffee, as well as a few snacks provided throughout also.
Stayed in December 2024
Reviewed: 9 December 2024
Ján
SlovakiaThe shower door was broken
The location is great, 5 minutes by foot from old town and there is a tram stop a few meters away. The interior is very clean and nice.
Stayed in December 2024
Reviewed: 2 December 2024
Nora
United StatesAbsolutely adore this hotel. Beautifully updated property, good size room, friendly and helpful reception, great location, and being able to help ourselves to tea/ coffee and cookies to brighten overcast November afternoons - everything was cozy and lovely!
Stayed in December 2024
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