Superb location. Friendly and helpful staff.

Stayed in August 2025

A very beautiful hotel with a charming antique style, located at the eastern entrance to the Old City. The rooms are spacious, spotless, and thoughtfully designed with attention to detail. The beds are large and comfortable, and the vintage furniture is inspiring for those who love classic décor. The air conditioning works very well (a big plus in the summer). The rooftop sauna and terrace are wonderful additions. The staff was kind and accommodating, even allowing us to stay until the afternoon for only a small extra charge.

Stayed in July 2025

Great location, super convenient to downtown and all the attractions yet still away from the crowds…a hidden gem!

Stayed in August 2025

Nothing to dislike

Well located, reasonably priced, very comfortable, beautiful room

Stayed in August 2025

N/A

From the warm welcome at check-in to the spotless, comfortable room, everything about our stay was perfect. The staff were incredibly friendly and attentive, the breakfast was delicious with plenty of variety, and the hotel facilities were top-notch. Every detail was thoughtfully taken care of, making our experience truly memorable. We can’t wait to come back!

Stayed in August 2025

A nice little hotel in the centre of Krakow. Friendly staff, perfect location , superb breakfast..

Stayed in August 2025

Few steps away from the centre, rich breakfast and kind staff.

Stayed in August 2025

The air conditioning in our room wasn't working on our arrival, but staff provided us with a fan immediately, and the air conditioning was fixed the next day.

The location was perfect, on a quiet street which was a minutes walk to the main square. The room was a lovely size, very spacious, comfortable and quiet. Breakfast was fabulous - the selection of food was exceptional and I would recommend it to anyone.

Stayed in August 2025

Location and clean

Stayed in August 2025

It is showing signs of age but this is ok as nothing significant. The dining looked to be very posh from the photos but the menu suggested otherwise. I don’t eat there or see anyone else eating there during my stay.

Really great location being in the old town but so quiet. Nice relaxing nights on the rooftop terrace and could hardly hear the city. Staff were really friendly and helpful. I arrived 3 hours early for my check in but just wanted to drop my bags off. They advised my room was ready so I could go straight in.

Stayed in August 2025

Bit of noise at night, not a major issue.

Very friendly staff, and perfect location for exploring the city. Very good breakfast, good variety. Room was clean and comfortable. I would stay here again!

Stayed in August 2025

A great location in a quiet street but only a few minutes walk to the main square. Absolutely fantastic staff who are incredibly helpful. This was our second visit to this hotel and we also booked it for some family friends who came from America - who also loved it. It's a lovely hotel with a family feel to it. Good breakfasts too!

Stayed in July 2025

Air con broken

Nice roof terrace Easy luggage drop off

Stayed in July 2025

It was a splendid comfortable stay for a short trip to Krakow. Friendly staff, great location in Old Town. Truly enjoyed it!

Stayed in July 2025

It's very cute hotel. People were nice and friendly and very helpful. Food was also good, room was very clean and I loved the location of the hotel. I recommend it 100%.

Stayed in July 2025

All was good

Fantastic Hotel in main City Centre and same time very quiet nice staff and beautiful rooms and all around. I will recommend this hotel to everyone. Jarek

Stayed in July 2025

-

A wonderful place, impecably clean, friendly and helpful staff, welcomming and cosy atmosphere

Stayed in June 2025

Bathroom and shower facilities not as modern as other hotels we stayed in on our trip. Getting in and out of the bath to shower not that convenient.

Great location for the city and very quiet. All staff very helpful even took our bags to our room, also provided great evening restaurant information. Hotel small and cosy. What it lacks in more modern facilities it makes up for in charm. Breakfast very good and lovely surprise of Bloody Mary’s and fizz at weekends.

Stayed in June 2025

We were in room 303 on the top floor which got very warm despite having the air conditioning on. This room is on the top floor and has a large window with a roller shade that does little to block the sunlight. We spoke to 2 different reception staff on two different days alerting them to the problem. We were told a technician would check it. I was not updated either time and the room remained too warm on the warmer days. I did ask for a floor fan which they happened to have. This made the temperature bearable in this particular room.

1. The location was very close to the main square and very convenient. 2. The staff arranged a taxi pickup to and from the airport. 3. Daily housekeeping 4. Great breakfast 5. Staff made dinner reservations for us at restaurants in the city. 6. The hotel was small with 23 rooms and had an elevator.

Stayed in June 2025

Room a little noisy over outside seating area

Location and character. Also good room facilities

Stayed in June 2025

My only negative comment is that there’s a piece of waist land next to the hotel and a building behind which looks a little run down, but to be fair the hotel have done their best to screen these out.

The location of the hotel is fantastic for accessing the old town also trams & taxis. The room we had (206) was beautifully appointed, comfortable and very clean, the TV even has English news and sport channels. We had breakfast, which was very nice and we enjoyed the small but vey comfortable basement bar.

Stayed in May 2025

A truly wonderful hotel in the heart of the city! The location is perfect—right in the center, making it easy to explore everything on foot. The staff was exceptionally friendly and welcoming, which made me feel right at home. The breakfast was rich and varied, offering something for everyone. I thoroughly enjoyed my stay and would gladly come back again!

Stayed in June 2025

Nothing at all.

Excellent location, up a quiet, unassuming lane. Hotel is literally three minutes walk to the old town. It’s a beautifully clean hotel, with comfortable beds and a lovely bathroom. The staff are extremely helpful. Buffet breakfast was very good indeed. The hotel arranged transport for the six of us from the airport, which was very reliable and cheap. Minibus driver so knowledgeable too. There are so many hotels in Krakow but wouldn’t hesitate to recommend this one.

Stayed in April 2025

Located in the very heart if the old town, within few minutes walking from most landmarks and bars/restaurants. It is not your bland faceless tourist hotel - it boasts a vinted romantic atmosphere and spacious rooms. The stuff is friendly, competent and ready to go out of their way to suit the needs of the guests. Clean and proper. It is not cheap but - if you are not travelling on a low budget.- every cent is worth the feeling of an aristocratic traveller of the olden days.

Stayed in May 2025