Welness is too small for that large complex. No way you can get into pool, its full of kids... There is chairs only for 10 person for relaxing...

Stayed in August 2025

Dog and baby friendly hotel

Stayed in August 2025

Pool area is extremely busy and chlorine smell is too strong so I did not use it. Hotel needs to control duration of stay and amount of people in the pool to provide 4star service

Great hotel, exceeded my expectations.

Stayed in August 2025

For parking need to pay

Nice breakfast

Stayed in August 2025

Great Location, Breakfast has really very good options even for Vegetarian people. Recommended for family trips, Staff is very helpful even with a unexpected early checkin

Stayed in June 2025

Quite small room. Staff at breakfast restaurant do not know that smile makes the day always better. At the evening we wanted to have something to eat after long day traveling and it was weard that on first day at bar they said that sorry - only drinks can be ordered as for food they are closed and you have to go to another building to order Pizza. Next day - even on later hours- saw pizza and snacks being delivered to the lounge all the time from that another building by personel. But it' s small things just if you have to look for smth to claim, otherwise- we enjoyed.

Perfect breakfast with nice view. Spa center was nice, as well as playground for kids outside. Nice lounge for evening drink. Good location, helpful and friendly staff at reception.

Stayed in June 2025

Sauna area is huge, maybe (just a suggestion) add an ice bath. We felt like it would have been nice to dip into an ice bath after a long day of walking.

Very good location, walking distance to the cable car and hiking trails. The breakfast buffet is very big, offering a big variety of different foods. The dinner buffet is a bit smaller compared to breakfast, but still you have 3 different choices from mains. We had a lovely view to the mountains. Parking area is big. Around the hotel there are plenty of cafes and restaurants. Hotel staff at the reception was very helpful.

Stayed in June 2025

The room was joint and our next door neighboors smoked so at times our room really smelled of cigaretes.

Absolutely amazing location. Very clean. Great breakfast.

Stayed in May 2025

The breakfast is impressive. The bed was very good, the mattress is just right, not too soft and not too hard, the pillows are also good. The spa is cozy, many different saunas and pools

Stayed in May 2025

I would appreciate to have parking already included in price.

Great choice of food on breakfast, nice and clean wellness. Appreciate that we were allowed to check out 1 hour later:)

Stayed in March 2025

We felt too warm in our otherwise comfortable rooms at night, so even at -8 outside, we opened the windows a bit. Desk staff didn’t volunteer all info they might have… hard to find out about their equipment hire or ski lessons and we found out late that staying at the hotel qualified us for a ski lift discount.

Nosal is a great place to introduce the family to skiing/snowboarding. The short slopes with all facilities are just across the road. The pool and hot tubs are busy at peak times but adults can escape to the sauna or spa for me time. The buffet breakfast and dinner were creative and generous. Plenty of distractions a walk away, around town, but almost all directed at families.

Stayed in February 2025

It was quite crowded.

Spa and location.

Stayed in August 2024

Housekeeping

Sauna, breakfast, cleanliness and hotel staff

Stayed in August 2024

Lack of restaurant's menu online, poor choice for vegetarian in the menu.

Very nice room, quiet and comfortable. The staff was very pleasant and extremely helpful.

Stayed in July 2024

WiFi was reliable only on my first night; I struggled with it for the rest of my stay. The balcony door didn't close properly, allowing flies and bees to enter, which was unpleasant. During my four-night stay, the towels, bed sheets, and mugs were never replaced. While I can overlook not changing the towels, not replacing the coffee mugs was disappointing. The reception often had long lines and couldn’t answer phone calls, likely due to understaffing relative to the hotel's size and number of guests. Lastly, my room in the main (older) building had amazing views but no AC. Staying there in July, the room was very hot. I was provided a fan, which helped at night, but it didn't bring in fresh air. This is important for guests who require AC.

I loved the hotel! The room was modern, spacious, and the bed was very comfortable. Breakfast was good, and the view from the room was beautiful. The hotel's location was excellent—situated in a quiet area yet close to several restaurants and a mini-market within walking distance. That was a definite plus!

Stayed in July 2024

breakfast had lots of choices

Stayed in May 2024

- the bathroom faucet needs urgent replacement as it spills water all over the sink unless fully open - the lifeguards could benefit from training on basic manners, such as greeting guests with "hello," "hi," or "goodbye" - additionally, one of the lifeguards was observed napping in the chair for half the time we were at the pool - there are not enough coffee machines available at breakfast - each morning had two queue up with couple of other people even though half of the tables were empty

- "live cooking" option at breakfast - easy access to swimming pool - nice playground and playroom for kids - massage at spa was decent - rooms were comfy and big

Stayed in June 2024

Nothing

Location

Stayed in May 2024

Amazing hotel with clean and well equipped rooms, a comfortable swimming pool and saunas. Close to mountain tracks and delicious breakfast.

Stayed in May 2024

Minor point but as some guest said, swimming pool is too small for such a large resort. Also hotel is huge and not always easy to navigate (ex: access to the pool and wellness area)

Everything was tip top, i’d highlight the great staff reaction when i asked to change the room ( i got one without balcony where room booked was supposed to have one) - we got upgraded to an even larger room (with balcony). i do not often get such a positive attitude toward customer complaints and this really improves the experience ! Keep it this way !

Stayed in May 2024

-

Comfortable large room, lovely view to the Tatra mountains. Location was great - near the hiking trails.

Stayed in May 2024

Hotel staff vacuuming late(21:30) and hotel staff saying ‚we have to do the cleaning sometimes‘

Breakfast, room, lobby, bar, view, staff eager to give me another room after the first one they offered was dark, having bad view and it had the door to another appartment, nice gym

Stayed in March 2024

Nice atmosphere

Stayed in January 2024

Everything is TOP !!! :)

Stayed in November 2023