I did ballet parking but it was the out door parking lot so my car got lots of dust from the construction. The staff promised to cash back of car wash. I hope the hotel keep the promise.

it has nice breakfast and spa. also the staffs were very helpful and kind.

Stayed in September 2025

I actually can’t fault this hotel! It is perfect!

This is the loveliest hotel I have ever stayed in! We have come to Łódź regularly over last seven years and have followed the renovation of this magnificent hotel. It is now of the highest standard - 5 stars! The basement spa and pool is amazing - I have never seen anything like it anywhere else. The marble and wooden staircase is both modern and yet timelessly elegant!

Stayed in August 2025

A perfect hotel. The building is a modern restoration and upgrade of a 19th-century hotel, ideally placed on Piotrkowska Street. Spacious, sleek, and elegant without being flashy. I especially liked the generous use of different stone finishes. The best spa facilities I’ve ever seen. An exceptional wet bath and swimming pool, fully clad in marble. Staff were outstanding — helpful, engaged, and genuinely kind, without the scripted corporate chatter. We felt truly cared for. And there was even a decent vegan breakfast option. Uheard of.

Stayed in August 2025

Proffessional & friendly staff, comfortable rooms with well equipped bathroom.

Stayed in August 2025

N/A

Immaculate

Stayed in August 2025

What an amazing hotel. Truly 5 stars, you won’t be disappointed.

Stayed in August 2025

This is quite simply one the most magnificent hotels I've ever had the pleasure of staying in. We stayed in the studio which was designed perfectly: a sophisticated mix of old and new (much like the city of łodz itself). Its elegant high ceilings, concrete walls, and smooth parquet wooden floors were an aesthetic delight. The room was incredibly spacious with a full-sized desk, ample storage space and utterly divine king-sized bed. The kitchen was fitted with all the best appliances and came fully equipped with everything you could possibly need, and the bathroom with its luxurious, designer bath and separate shower was sensational. The staff were incredibly friendly and helpful and service was always extremely efficient. If I could give this place six stars, I would!

Stayed in July 2025

I’ve stayed here two times before and I’ve never had any problems whatsoever. Everything is always perfect and it’s a stunning hotel.

Stayed in July 2025

Too small swimming pool despite of huge spa area and no jacuzzi. Parking fee 140 pln seems a bit too much

Amazing design and most beautiful bathrooms! Luxurious spa, very professional and kind staff. Very well equipped training room.

Stayed in July 2025

Amazing spa. Great restaurant.

Stayed in July 2025

Blocking of funds on my credit card, despite the fact, that free cancellation is allowed. Moreover, at checkout, blocked funds are not used for final payment, but they are being released and new payment is made, this way forcing me to wait for refund a couple of weeks. I hate this no matter how much funds in question!

Everything was for my pleasure, except payment

Stayed in June 2025

Magnificent hotel with magnificent staff. Veronica, Zheniya and Oleksandra deserve special mention.

Stayed in June 2025

The pillows were very soft. I asked for another one and was given it immediately which solved the problem for me.

This is a stunning hotel very lovingly restored. Our rooms were spacious, clean and very comfortable. The staff were all super helpful and the location of the hotel itself was excellent.

Stayed in June 2025

- The property is rather noisy. The bar/cafe plays loud music. The spa has very loud device in the pool area. - we got too warm blankets - on the last day there was a renovation made in the courtyard and it was loud (I’m ok with the renovation in principle but maybe not start it before 8). - restaurant lacks good (that is protein) vegan options. - Stove in the dry sauna is awkwardly located near the door.

Really nice property. Breakfasts are very nice with good waiter service.

Stayed in June 2025

Bathroom not enough comfortable. There are no hanging hooks for the towels mirrow for make up

Staff, facilities, location, breakfast, bar

Stayed in June 2025

Interior, spa, gym, service - everything was perfect

Stayed in June 2025

Maybe just a small point in regard to the pillows softnesses- but that’s purely preference

Lovely and huge Grand Hotel style rooms, in line with the other great locations they have in Poland! Felt super welcome and proposed an upgrade, which significantly enhanced my gratitude to the staff

Stayed in May 2025

It’s not really suitable for alone, business travellers. It’s not a cozy and comfy hotel. It’s rather a posh fancy hotel. In fact not too expensive pricewise but the general vibe was a bit too cool for my taste. Examples: there is no sandwich or other practical food option in the room service menu. All you get is gourmet options. Bathroom heating was good but room heating not so much. Reception staff in the evening was too cool and not particularly welcoming. I would choose to go there again with my partner, it would be fun, but not on my own.

The building, architecture and design details were impressive. Sexy, cool hotel. Cool spa area. Great for romantic getaways. Great location. Restaurant service was excellent.

Stayed in May 2025

There is nothing that I did not like at that hotel. Everything was exceptional.

Grand hotel is very nice place to stay for work and leisure. Location is great, parking for guests available in front of the entrance. Staff is very helpful and kind. Great SPA and fitness facility.

Stayed in May 2025

No clear rules on how to use SPA upfront.

The room quality, service and breakfast!

Stayed in May 2025

To my liking, the mattress was a bit too firm, and the duvet was too thick, making it too warm. Again, this is personal preference, nothing against the hotel.

The staff is exceptional, knowledgeable, polite, and professional. The historical building was beautifully restored, the hotel has a soul now.

Stayed in May 2025

After i decided not to proceed with the voluntary preauthorization for the mini bar and restaurant, and already after my check in, the cleaning personnel came in and close the bar with the key and wiped out everything to eat/drink that was laying on the shelf. It just seemed a bit rude to do it is such a abrupt way. Especially while i made my special request and wrote down that the occassion was my mum birthday. However, after i reported the incident at the reception. It fixed and little surpised prepared as suggested by the hotel itself before

The interior and facilities, especially the spa, were amazing and a great value for the money. It was very convenient as well, that we could have two pets with us and even though an additional charge, we got bowls and beds provided. The room made a big impression and it was quiet considering the view at Piotrkowska street. The view from the 4th floor is beautiful

Stayed in April 2025

Lovely rooms, excellent spa, very good breakfast (8.5/10 on thetravelbreakfastblog.com)

Stayed in April 2025

Everything was perfect

Stayed in April 2025