Reviews of Hotel Grand Felix 3 stars
Osiedle Złotej Jesieni 12, 31-827 Kraków, Poland

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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewExtremely kind and helpful receptionist, thank you for the parking space for motorcycles.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGood wi-fi, clean towels, mineral water every day.
No conditioners in the rooms. Mold in the showers. Poor breakfast. Strange neigbourhood (people walk their dogs around but don't pick up their feces, intoxicated people sitting at the hotel entrance). The building looks like a ghost (in a bad way). The photos representing the hotel are highly embellished.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewVery helpful staff. Clean and comfortable room. Easy to access room with elevator or stairs. Washroom has what you need. City centre is easy accessible by transit. Great value.
Parking extra. No A/C.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewlocation and staff
room absolutely dirty, impossible to use bathroom
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewA hotel that satisfies all basic needs. For the price, it was definitely worth it.
The bathroom could've been cleaner
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewClean
No conditioner
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in April 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewI liked the restaurant and the breakfast.
Parking turned out to be paid. 25zl.
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewI had a great experience staying at this hotel. The breakfast was delicious with a nice variety to choose from each morning. The staff were exceptionally helpful and always friendly, which made the stay even more pleasant. The rooms were very clean, and the bed was super comfortable—perfect for relaxing after a long day. I truly appreciated the welcoming atmosphere and would happily stay here again.
If I had to mention one thing, it’s that the rooms—especially the bathroom—could benefit from a bit of renovation to freshen them up. Still, overall, it was a lovely stay and I’d be happy to return.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewGreat staff, always supportive. Breakfast is also very good, had all the basics: cereals, yogurt, coffee, water, juice, scrambled eggs, bread, cheese and some cold cuts. We were able to enjou the meals.
Room cleanliness is lacking. There was a layer of dust on top of the desk where the TV was placed. Also, the TV was covering a larger mirror, making it useless. Besides that, no air conditioning, and the mattress and pillow were too thin, so we had back pain when waking up. And due to the heat, we left the windows open, and the surrounding was somewhat noisy.
Reviewed: 4 June 2025 · Stayed in June 2025
Verified reviewVery kind staff, the room was confortable and quite big
Second night was a lot of young people and they were making noise, it was a shame, but not the fault of the hotel, of course
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewThe location was great for visiting our family in the area outside of Krakow. The room was nice, bed linens clean, and fresh towels daily. The staff was friendly and courteous. Overall we enjoyed our stay and would return again.
The bathroom is ok but the shower needs a deep cleaning. In the evening there was often a group of people standing outside smoking infront of the hotel entrance doors.
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewClean, friendly staff, great location, nice healthy breakfast.
Reviewed: 1 March 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 29 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 January 2025 · Stayed in January 2025
Verified reviewNumber was clean, warm, quiet.
Nothing because for this money it’s very good hotel.
Reviewed: 7 January 2025 · Stayed in December 2024
Verified reviewWas clean and tidy room was a good size
Not that easy to find
Reviewed: 8 December 2024 · Stayed in December 2024
Verified reviewComfortable
Shower, without balcony