Reviews of Angel City Center Krakow Aparthotel
ul. Szlak 50, Old Town, 31-153 Kraków, Poland

Loading
Guests also reviewed these properties:
Rome, Italy
Kutaisi, Georgia
Poděbrady, Czech Republic
Niedernsill, Austria
Brisbane, Australia
Momjan, Croatia
San Vito lo Capo, Italy
Sarrat, Philippines
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewThe flat was very dirty (toilet paper in the toilet on arrival, crisps under the bed, dishes not clean and hair found in the bed)! After contacting the person, they delivered new sheets, 2 days after our arrival, and left them on the doormat... The shower was broken and the shower head holder did not hold the shower head ... I would not recommend this establishment at all
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewGreat location. Close walk to the old town. Shopping mall and train station all close by. Local coffee shops. Decent shower with good pressure.
Lack of plug outlets- had to charge phones etc in the bathroom which isn’t ideal. Bed was very uncomfortable with only one pillow each- no spare pillows anywhere. Only one towel provided for each guest. There were two of us and we had one towel each for 5 days. The hairdryer was broken. Curtains were impossible to open. Cleanliness could be better. There was a fair amount of dust and the toilet pan was not clean on our arrival. This is my third stay with Angel City and i feel standards have gone downhill compared to my last couple of times.
Reviewed: 11 December 2024 · Stayed in December 2024
Verified reviewReviewed: 8 December 2024 · Stayed in December 2024
Verified reviewThe apartment was a really good size and very modern. Plenty of space to move around
we only had one towel each for the whole stay ( 5 days )
Reviewed: 9 November 2024 · Stayed in September 2024
Verified reviewReviewed: 29 October 2024 · Stayed in October 2024
Verified reviewLovely cosy apartment perfect for my long weekend stay to see my son.
The curtains were a nightmare to open and close. Really need a better pair or setup.
Reviewed: 21 June 2024 · Stayed in June 2024
Verified reviewModern apartment well appointed and close to the centre and old town
Reviewed: 12 June 2024 · Stayed in June 2024
Verified reviewOnly area is good, poor facility
Nothing
Reviewed: 3 May 2024 · Stayed in February 2024
Verified reviewReviewed: 20 April 2024 · Stayed in March 2024
Verified reviewIt's really close to the centre and the train station .
The apartment needs some solid refurbishment. Showering was unpleasant because there was something wrong with the handle, but the biggest issue was leaking excessively. I had to use a towel after every shower multiple times, because there was so much water that it was necessary to squeeze it to get rid of it. There was only two usable sockets, the flat was tiny and dark during the day, probably because of the view on another building high enough to cast a shadow. It was fine, but I could have booked much better place for that price.
Reviewed: 21 February 2024 · Stayed in February 2024
Verified reviewThe price, the location and the privacy.
The coffee machine was filthy and there was lots of old food debris on the shelves of the kitchen cupboards. The cutlery was not washed very well by whoever was supposed to clean after the previous visitors.
Reviewed: 30 November 2023 · Stayed in November 2023
Verified reviewThe property had a good size tv and comfortable bed, great location.
Reviewed: 17 November 2023 · Stayed in October 2023
Verified reviewGood location, comfortable appartment.
Check in via text with instructions that were not accurate. Contact via text always with significant delay.
Reviewed: 14 November 2023 · Stayed in November 2023
Verified reviewReviewed: 2 November 2023 · Stayed in October 2023
Verified reviewReviewed: 19 October 2023 · Stayed in October 2023
Verified reviewIn great location
Shower drainage was blocked and key to apartment was very stiff we couldn’t get it Booking person was not best at replying
Reviewed: 18 October 2023 · Stayed in October 2023
Verified reviewLocation and perfect size. Also balcony
I couldn't connect to the wifi, the lower cabinets were not in great condition very loud aircon. This flat needs some refreshments
Reviewed: 5 October 2023 · Stayed in October 2023
Verified reviewReviewed: 29 September 2023 · Stayed in September 2023
Verified reviewNo blinds. Broken tiebacks.curtains did not close. Should have a welcome pack and some information for arrival. Simple things like some milk to make a cuppa coffee or tea. Bed throw was marked. But apart from that room was okay. Little far out for our needs as one lady carnt walk far
No information about where we are. Could have had few extra pillows in for guest who like more than one
Reviewed: 1 August 2023 · Stayed in July 2023
Verified reviewLocation is perfect. It is in walking distance from the central railway station. Public transport is near as well as the downtown. Grocery is right in the building.
No details to check in were provided in advance. We arrived to the building with the title. The security lady explained that there is no reception of the apartments. I started calling. I succeeded after 3 calls. After the flight with the kid and luggage I was stressed that we will stay a night on the street. And I sent the time of arrival via booking long time before, it was just cancelled. No one ever contacted. 3rd attempt and we got instructions. The apartment itself is not fresh. It really requires rennovation in some parts (even the door locker is not perfect). The bed is not wide as it could look from the pic . That all was ok for the night, but we didn't feel any comfort.
Reviewed: 24 October 2022 · Stayed in October 2022
Verified review