Przedzamcze 6, Stare Miasto, 87-100 Toruń, Poland
#5 of 51 hotels in Toruń
Guests' ChoiceBased on 250 hotel reviews
9.1Cleanliness
9.4
Comfort
9.3
Location
9.8
Facilities
9.0
Staff
9.5
Value for money
8.6
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 August 2025
Barbara
United KingdomSome guests in the early hours outside the entrance smoking and talking loudly causing a disturbance to guests overlooking that courtyard area.
Location, breakfast and staff all excellent.
Stayed in August 2025
Reviewed: 16 August 2025
Jacek
United StatesWe stayed one night at the hotel and were highly impressed by the excellent service and the modern accommodations in the new section of the building. The location is exceptionally convenient and charming, as it is situated essentially within the historic Teutonic castle in Toruń. The hotel offers very convenient, secure parking just about a 2-minute walk away. We would definitely choose this hotel for our next stay in Toruń.
Stayed in August 2025
Reviewed: 28 July 2025
Gary
United KingdomWe booked a table in the restaurant for 7pm Sunday evening and no-one told us they closed at 8pm so we couldn't complete our meal with desserts. This was particularly annoying as we were treating our daughter in laws family to the meal as we said goodbye to them.
Very comfortable room, good location, friendly staff. Good choices for breakfast
Stayed in July 2025
Reviewed: 28 July 2025
Caroline
United KingdomNothing.
The location was exceptional, right in the middle of town. Check-in with Dominique went smoothly and our room was in the new block which was fine. Bed was very comfortable. Breakfast was good and Selina, our waitress, was delightful.
Stayed in July 2025
Reviewed: 12 July 2025
Sally
AustraliaStaff were not so helpful on recommending restaurants and kept pushing the hotels. We chose one of our own accord right next door and the food was fantastic and is highly recommended.
Located n an excellent spot right on the edge of the old town making it very easy to walk and explore Torun. Was very easy to find we paid to park there which was an extra 95 PLT but was very convenient.
Stayed in July 2025
Reviewed: 25 June 2025
Shane
United Arab EmiratesSingle beds and lifeless pillows weren’t great.
Amazing location in the Toruń old town, and a 2 minute walk to the river. Breakfast was decent.
Stayed in June 2025
Reviewed: 22 June 2025
Maryna
UkraineNo
very conveniently located next to the pedestrian zone and easy access by car. well-groomed green area around the hotel, a few steps away there is a comfortable parking lot serviced by the hotel. there is an elevator and super tasty varied breakfast. the staff met all our wishes. the room, the bed are impeccable.
Stayed in June 2025
Reviewed: 3 June 2025
Olga
PolandPaid parking. The hotel could be renovated.
Great location, friendly staff and great bar! We'll definitely come back!
Stayed in May 2025
Reviewed: 25 May 2025
Rafal
United KingdomLocation perfect,stuff very friendly,good breakfast The only thing I will suggest is to have bigger pillows or two pillows per bed or each side ,flat sheet also for better comfort
The location was very close to all the places very convenient location
Stayed in May 2025
Reviewed: 16 May 2025
David
United Kingdomclose to perfection makes it impossible to identify anything missing.
Very welcoming. The hotel was facing the old castle and in a beautiful location close to the river and the old town walls. A large room . comfortable bed and excellent bathroom with facilities and a great view. Front of house staff always very helpful. Breakfast exceptional with a wide variety of choice and great coffee. Restaurant staff always trying to please with offers of freshly cooked dishes to complement an already extensive buffet. A great start to every day!
Stayed in May 2025
Reviewed: 12 May 2025
Yolanda
United StatesFantastic location, charming character, comfortable, quiet
Stayed in May 2025
Reviewed: 19 April 2025
Karthik
United StatesGood breakfast
Stayed in April 2025
Reviewed: 16 April 2025
Martin
SwedenWe had a family room in the new building and it was fantastic. Two rooms joined by a door so the kids could have their own bathroom, and we could close the door for a bit privacy ☺️ We had dinner in the restaurant in the hotel and it was excellent. The schnitzel was perfekt as well as the carbonara. Breakfast had everything you’d want ☺️ Home made pancakes, perfect scrambled eggs, fresh bread and so much more! The sad thing was that we only booked one night. Had we know how great this place was we would have extended our stay in Torun one more night. Kids loved that there was a football field just 50m from the hotel 😛 Will definitely visit again
Stayed in April 2025
Reviewed: 6 April 2025
Błażej
Polandnothing
all
Stayed in April 2025
Reviewed: 30 March 2025
Konieczny
United KingdomWe asked for an additional bottle of water and we were charge 15PLN for a tiny bottle
Lovely hotel, comfortable and clean. We loved the sauna and the gym. Breakfast was really nice and abundant.
Stayed in March 2025
Reviewed: 4 March 2025
Bryan
United KingdomNo issues
Central location
Stayed in March 2025
Reviewed: 13 February 2025
Rafael
PolandThe staff was very nice and the room was very comfy and clean. We also enjoyed a lot the breakfast, where they make eggs for you (scrambled eggs or other options) fresh when you get there. I will definitely come back.
Stayed in February 2025
Reviewed: 21 December 2024
Curtis
United StatesI disliked the noise outside in the middle of the night. During our stay, there were teenagers outside being extremely loud and obviously drunk, but also I didn’t notify the staff about the noise, I’m sure if I did, they would’ve handled it. Overall, the bed was decent, but the pillows weren’t as full as I would like and were pretty small compared to average pillows.
I loved the location of the property, especially since the parking area is close by I also enjoyed how nice the facilities were and the layout of the room, it overall felt very cozy. The staff was helpful and friendly.
Stayed in December 2024
Reviewed: 19 December 2024
Ana
PolandLocalization, staff, food, everything was very nice
Stayed in December 2024
Reviewed: 11 October 2024
Laura
United StatesThe hotel is also geared for business events, so if you are looking for a smaller boutique hotel, this feels more luxury oriented for business travelers. No complaints from me!
I loved the mix of historical charm with modern amenities. The breakfast was the best of our entire vacation! The staff was also incredibly helpful and friendly! I took a sauna at the end of a rainy day and it was amazing!
Stayed in October 2024
Reviewed: 9 October 2024
Rafał
PortugalThe room was in the old part of the hotel so the photos did not fully represent the room.
Stayed in August 2024
Reviewed: 26 September 2024
Lee
Germanyenvironment is great
Stayed in August 2024
Reviewed: 17 September 2024
Jan
SwedenVery helpful and kind staff!!
Stayed in September 2024
Reviewed: 28 August 2024
Arleta
United KingdomGingerbread the welcome gift
Stayed in August 2024
Kilkenny, Ireland
Platja d'Aro, Spain
Aomori, Japan
Nusajaya, Malaysia
Colombo, Sri Lanka
Manila, Philippines
Tires, Italy
Basel, Switzerland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content