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Reviews of Park Lane Hotel 4 stars

107 MM Alam Road, Gulberg, 54000 Lahore, Pakistan

#10 of 186 hotels in Lahore

Guests' Choice

Review score

Based on 336 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.4

  • Facilities

    9.0

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 7 September 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    TELEVISION should be new..

    All was very good mr. Haider was excellent at his service❤️

    Stayed in September 2025

  • Reviewed: 7 September 2025

    10
    It was an exceptional stay. All the facilities were upto the mark.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    All was excellent. 10/10

    Stayed in August 2025

  • Reviewed: 6 September 2025

    10
    Ms. Ayesha’s hospitality made my stay exceptional.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    My experience at Park Lane Hotel was made exceptional by Ms. Ayesha, the Guest Relations Manager. She was extremely professional, courteous, and went out of her way to make sure I was comfortable. She even arranged a complimentary late checkout, which added great convenience to my stay. Her warm hospitality and attention to detail truly reflect the high standards of the hotel.

    Stayed in September 2025

  • Reviewed: 6 September 2025

    10
    Outstanding Hospitality at Park Lane Hotel
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    I had an excellent experience at Park Lane Hotel. From check-in to check-out, the staff went above and beyond to ensure my stay was comfortable. Special thanks to Ms. Ayesha (Guest Relations Manager), who was extremely courteous and professional. She kindly assisted me with a complimentary late check-out, which made my stay even more convenient. Her attentiveness and warm hospitality truly stood out. I would also like to acknowledge Mr. Kashif (Night Shift Manager) for his outstanding support. He assisted me with every request during my stay and ensured that everything was handled promptly and efficiently. The hotel itself was very well maintained, the ambiance was pleasant, and the overall staff was cooperative and welcoming. I highly recommend Park Lane Hotel to anyone visiting Lahore. The excellent service by Ms. Ayesha and Mr. Kashif made my experience truly memorable.

    Stayed in August 2025

  • Reviewed: 5 September 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent service Excellent restaurants and shopping, groceries very close. Excellent staff, they upgraded my room for free without request. So kind of them. Breakfast was very good with options for almost all. I stayed at PC Lahore for 6 days before staying at this hotel. PC is also very good but in my opinion, Park Lane Hotel holds more value for money and time. The person who made a real difference with her exceptional service, was the guest relations officer AYESHA. She would text me everyday to find out about my stay. I'm impressed. I wish her good luck for her future. I would like to thank all the staff especially AYESHA for providing the excellent service.

    Stayed in September 2025

  • Reviewed: 1 September 2025

    9.0
    Superb
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was nice.! Two main thing your licking in my stay one was there was no mini bar and another thing was this that the room had no view there was another building outside the window I requested the front desk to fill my mini bar which they did not despite the request.! The water in the shower was not going out properly and this sink was even locked up and used to backup with water.! Other than these everything else was beautiful.!

    Stayed in September 2025

  • Reviewed: 30 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    I had an excellent experience at Park Lane Hotel. I would especially like to highlight the outstanding service provided by Mr. Kashif Butt, Duty Manager. He is extremely professional, attentive, and always goes the extra mile to ensure guests feel comfortable and well taken care of. His courteous attitude and dedication to guest satisfaction truly made my stay memorable. Park Lane Hotel is fortunate to have such a committed manager on their team.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Love this property ♥️
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff behaviour is v good specially Kashif and samdani and aysha

    The best hotel in Lahore

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    It was good
    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No designated private smoking spots

    Stayed in August 2025

  • Reviewed: 23 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great, Their hospitality was amazing. Specially thanks to Guest relations Ms. Ayesha for her service and hospitality.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great value for money location was fantastic, room was spacious place was clean, staff were friendly specially miss ayesha

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was beautiful, with clean and comfortable rooms. It was even better than expected. The price was terrific. There were great restaurants within walking distance. I would definitely stay there againThe staff were all very friendly and helpful specially miss ayesha

    Stayed in August 2025

  • Reviewed: 17 August 2025

    8.0
    Extremely The stay was extremely comfortable—far better than Premier Inn hotels in the UK. The room was very spacious an
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The zooming mirror in the washroom needed repair, which seemed to have been overlooked by the maintenance department

    The hotel is located in the heart of the city centre, on MM Alam Road, which is renowned for its top-notch fashion brands, luxury boutiques, exclusive diamond jewellery stores, and a wide variety of restaurants offering both international and authentic Pakistani cuisine. It is also conveniently situated just 20–30 minutes’ drive from the international airport. The food was absolutely delicious, offering the authentic flavors of Lahore at their best.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing is bad

    Everything good

    Stayed in July 2025

  • Reviewed: 11 August 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was not good items should be increase specially the staff in breakfast should be poliate and happy faces

    Excellent services

    Stayed in August 2025

  • Reviewed: 9 August 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good stay

    Stayed in August 2025

  • Reviewed: 8 August 2025

    10
    Had a enjoyable trip to Lahore which this hotel played a big part in my enjoyment, would recommend
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I could not fault this hotel as it ticked all the boxes for me personally and staff were amazing

    Amazing choice of local quizen and also accommodated for others aswell

    Stayed in August 2025

  • Reviewed: 6 August 2025

    10
    A Seamless Stay Made Memorable by Exceptional Hospitality
    • Business trip
    • Solo traveller
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    There’s always room for improvement, and I sincerely wish Parklane the very best in its future endeavors.

    Overall, everything was excellent, but I felt compelled to highlight the exceptional conduct of the Guest Relationship Manager, Ayesha. Her kindness and attentiveness stood out—she was present and helpful at every step, from car parking to check-out. Her dedication truly made my stay incredibly comfortable.

    Stayed in August 2025

  • Reviewed: 3 August 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    There is always some room for improvement.

    Everything.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    10
    Best Stay
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    staying at this hotel has always been amazing. Maam Ayesha there manager has always make sure to provide the best she can. She's a gem of a person

    Stayed in July 2025

  • Reviewed: 2 August 2025

    10
    Kashif Butt ( Duty Manager) is an excellent person he always makes sure we have a comfortable stay and gives us the room
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Kashif Butt ( Duty Manager) is an excellent person he always makes sure we have a comfortable stay and gives us the room upgrade most of the time.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    10
    Exceptional
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had an amazing time at your hotel! The pool area was fantastic, and the staff were always smiling and ready to help specially miss ayesha . Can't wait to come back

    Stayed in July 2025

  • Reviewed: 30 July 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was superb. Very hospitable. Specially Relationship manager Aisha was kind and accommodated well.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Every thing perfect staff soo friendly Rooms are very good

    Stayed in June 2025

Showing 1 – 25

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