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  5. Reviews of SMDC Grass Residences

Reviews of SMDC Grass Residences

Grass Residences to SM North Overpass, Quezon City, 1530 Manila, Philippines

#44 of 83 B&Bs and inns in Manila

Guests' Choice

Review Score

Based on 35 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.6

  • Location

    8.6

  • Facilities

    6.5

  • Staff

    7.0

  • Value for money

    5.7

  • Free Wifi

    5.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 15, 2025

    5.0
    Not fair enough
    • Leisure trip
    • Travelers with friends
    • Studio with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    We paid parking fee but there was an illegally parked car on our spot.waited for long maybe an hour to be rectified. So the guard let us parked on a different spot. Dirty shoes are in the cabinet. Bathroom sink is clogged I booked for 4 adults but it was just meant for 2. A stool need to be fixed. Dangerous to sit on it.

    Location

    Stayed in February 2025

  • Reviewed: November 23, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Better beddings and mattress

    Accessibility

    Stayed in October 2023

  • Reviewed: November 16, 2023

    5.0
    Did not live up to the standard we expected, mostly due to cleaniness and maintance
    • Leisure trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 2 nights

    Lock for balcony broken, not well cleaned, fridge smelled bad from stains, just did not feel like . Long waiting time for elevators. Checkin took a long time since even if she sent the required dokuments twice they said they did not recive them (junkmail?) so had to do a long process when she got there, but this was not the major thing that let her down. So overall for the money it did not live upp to the expectations.

    Bokked for my girlfriend and she experienced the staff friendly, safe area with store inside the gated area. Located close to SM North that has good communications. Poolarea was not used but looked good.

    Stayed in November 2023

  • Reviewed: October 3, 2023

    6.0
    Pleasant
    • Solo traveler
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Had a walkway to SMNorth Edsa - Park Inn Radisson. Spacious lobby & i like the mini terrace; the lap pool at the 6th Floor.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The check in time was 2 pm. We were there at around 2 but no one welcomed us. Turns out bedsheets were needed to be replaced and we waited in the lobby up until 430 pm

    Stayed in August 2023

  • Reviewed: September 15, 2023

    6.0
    Think twice before booking
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    No toilet paper or toiletries. Nobody met me in the lobby and the whole process of checking in, waiting for confirmation was too much. The room was not available until 4 pm. The room was prepared last minute so the towels were wet on hangers in the closet ... I needed to contact the owner to be advised to get dry towels from the closet. The bed is very simple and the bed cover very small

    Location

    Stayed in September 2023

  • Reviewed: August 21, 2023

    5.0
    Fair
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Did not provide the required visitor's pass in a timely manner. Host was not responsive when emailed about this. We had to scramble and call/text directly as we had a frail elderly person checking in. Very small condo unit.

    Location.

    Stayed in August 2023

  • Reviewed: May 12, 2023

    5.0
    Place is okay but dirty.
    • Business trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    You have to clean it first bc its messy.

    aesthetic

    Stayed in May 2023

  • Reviewed: January 8, 2025

    1.0
    Horrible and disgusting!!!!
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 8 nights
    • Submitted from a mobile device

    Everything since we entered it! The place is infested with cockroaches. The bed linens are stayed with blood or something thats looks like blood so as the pillow cases. No towels provided. The property management never answer calls and messages until after I message them thru booking.com. They never addressed the issues and concerns I texted them to. Not even bother to send someone to clean the room of change the beddings. Literally did not do anything. We could sleep that night coz the cockroaches are running around the living room and the bedroom all the way to the bathroom like its their playground. Its horrible and disgusting. The only time I got the reply was when i actually sent the same message thru booking.com. And they have the nerve to tell us to leave their property after i told them we will stay for the rest of the trip as long as h send someone to clean it but i was told that i have all the rights to complain and leave negative feedback at booking.com but they also have the right to choose who stay in their property. Instead of addressing the problem they basically kicked us out. No alternatives were given like what they claimed to booking.com. We were not given an alternative to stay in a different unit. We were kicked out so i had to cancel all my plans that day to find another hotel to move in. That ruined my schedule and this idiots didnt even care. Of course why would they, they are a big SCAMMER!!! They knew their unit is bug infested but they chose not to clean it thinking- it should be ok. Well NO, its not okay and I wish that booking.com take u off their listings coz you are ruing them. This is the first time I encountered someone who didnt wna be bothered by their customer. They should be doing this business especially at booking.com. I dont want it to happen to anyone elses. It was a nightmare!! This place is garbage!!! I would rate them 0 out of 10. Especially the staff very unprofessional!

    I booked it coz of the location close to my family.

    Stayed in January 2025

  • Reviewed: October 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 28 nights
    • Submitted from a mobile device

    the room was a little tight, the sofa was also a little to small for my taste. the unit could have used a biger frig.

    the convience to walk to where I needed to go.

    Stayed in July 2024

  • Reviewed: April 20, 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The ONLY thing I didn’t like about this room is the tiny sofa bed in the lounge, especially when trying to relax and watch a movie, it’s too low and you keep sliding off. If they had a real sofa to relax on this would be better

    The room was very clean and felt very homely to me, the views are amazing from the balcony

    Stayed in April 2024

  • Reviewed: November 5, 2023

    1.0
    It was a disappointing 3-day stay
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    - Place is nice and cozy but lacked support when issues arose - Issues during the stay: - Internet was not working for 2 out of 3 days - my partner and I kept getting the "unpaid bill" error message upon connecting to the WiFi during the first day until half of the second day, the other half was that we still had no internet access even if we can connect to the WiFi w/o error (even after troubleshooting) - Electric kettle stopped working after 1 use - Owner responsive during pre-payment, but hard to reach when issues occurred - Point of contact was quick to respond when informed about checking out on the third day but very unresponsive during the first 2 days (she called one time but I was unavailable at that time) - No acknowledgment/response/resolution for the electric kettle issue - Lack of eating utensils (1 spoon, 2 forks, rest are teaspoons) - They had house rules and reminders but lack of instructions for pool service and garbage disposal - Unable to use the pool service last Saturday as admin availability was only until 1pm when we asked the security guard - Unstable 5G internet in the area, which made our staycation plans ruined (we ended up going outside)

    the unit was at the very least cozy

    Stayed in November 2023

  • Reviewed: July 16, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    This place is super nice😊 worth the price 👌❤️ super bait pa ng owner 💯 👏😚 Thank you for the great experience at your place👍🙌💋

    Stayed in July 2023

  • Reviewed: June 14, 2023

    3.0
    we didn’t get our expectation. we booked this property , because it’s closer to the mall. whatever we paid it’s not wort
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    room is very small .

    negative impression

    Stayed in June 2023

  • Reviewed: May 26, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    the room, it is very comfortable to live

    Stayed in May 2023

  • Reviewed: May 14, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The place has a good ambience, and it's just a walking distance to SM North EDSA. With wifi + netflix, what I really like is that it also has kitchen utensils and toiletries. FYI, you need to pay additional for a pool access for only Php150 (if u want to have swimming) and a security deposit for Php1,000 and it's refundable after your stay as long as you didn't violate house rules. Overall, it was a nice stay!

    Stayed in May 2023

  • Reviewed: February 10, 2025

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: September 17, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: June 21, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: January 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: December 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: October 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: September 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: August 22, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2023

Showing 1 - 25

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